zac
LIFE MEMBER
No extensions, it comes direct from the antenna and connects directly into the sma ports. There is even this little boot that goes over the nut on each connection to ensure they are tight.
New Teltonika RUTX50 and A-MIMO-3-V2-17 - Poynting 7-in-1 Antenna Abysmal Download Speeds (1 Viewer)
- Thread starter zac
- Start date
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zac
LIFE MEMBER
So Teltonika have not been very good at all with their assistance but Solwise.co.uk have been very good, and they are going to send me another Router and i will send this one back, i cannot ask for any more than that. It's just a shame Teltonika are not more helpful seeing as it's their product.
Hopefully this will resolve my issue, fingers crossed.
Hopefully this will resolve my issue, fingers crossed.
zac
LIFE MEMBER
The replacement router is here and so far it looks OK, this time though i have not touched the firmware so it's on stock firmware, doubt that makes any difference, but the in built speed test is now a lot more (see below).
Waiting on some SMA adapters before i can test properly as i sent them back by mistake but they were from the antenna box not from the rut box.
Waiting on some SMA adapters before i can test properly as i sent them back by mistake but they were from the antenna box not from the rut box.
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zac
LIFE MEMBER
Just a quick question, which one of the antenna ports on the back of the RUTX50 is Teltonika1? Is that from left to right as you look at it i.e. the USB is on the far right under teltonika 4 or between 3 and 4 to be more precise or is it the opposite way as they dont appear to be labelled 1/2/3/4
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brocola
LIFE MEMBER
zac 1-4 left to right when looking at the back, USB on the right
From Teltonika info, the important thing seems to be to match each 1-2 or 3-4 pair on the X50 to a single antenna Main-Aux/Div pair.
That was my specific problem - because I didn’t know to pay attention - one side of my X50 was connected to 2 x Main and the other to 2xAux/Div
In my noddy understanding, bear of simple brain and all that, I think it meant the 4x4 mimo wasn’t able to make best use of the correct antennas for the relevant frequencies - using a low band antenna for high frequencies etc.
From Teltonika info, the important thing seems to be to match each 1-2 or 3-4 pair on the X50 to a single antenna Main-Aux/Div pair.
That was my specific problem - because I didn’t know to pay attention - one side of my X50 was connected to 2 x Main and the other to 2xAux/Div
In my noddy understanding, bear of simple brain and all that, I think it meant the 4x4 mimo wasn’t able to make best use of the correct antennas for the relevant frequencies - using a low band antenna for high frequencies etc.
zac
LIFE MEMBER
Perfect thanks, going to connect them this way to see if i can see any improvement but its already a lot faster that what i was seeing on the previous one even though Solwise have come back saying they cannot see an issue with the one i sent back. Very strange.
Getting the correct antenna to the correct input on the RUT made a big difference to the performance on mine.
Do note, in Teltonika speak, they can be labelled 0,1,2,3; so you have 0 (Main) and 1 (aux), then 2 (aux) and 3 (main); so the outermost connections are the Main ones.
Glad a replacement unit seems to have fixed your issue zac - I've been impressed with mine once I got it all up and running - I have even set it up so it can use Starlink as a wired WAN and my home wifi as a wireless WAN when close to the house.
zac
LIFE MEMBER
I think i am just destined not to own one of these devices, received the replacement, and it tested OK on the download speeds so powered it off waiting for the SMA connectors to arrive which they did yesterday. Fitted the SMA connectors this afternoon and connected all the antenna's and set up the device as usual ie wifi ssids, passwords etc etc.
I was looking at some stats in the device webui, and then I noticed the data connection was not connected and of course no internet. Rebooting made no difference, this replacement was also not picking up firmware updates as it was saying it was up-to-date, but it was not so I downloaded the latest firmware from Teltonika's site and updated it manually which went OK. Still no data connection though, so as a last resort i set it back to factory settings and the modem came back on but after approx 5 mins it went to disconnected again, so I am now in a worse state than before as now I have no internet rather than a slow internet.
Have emailed solwise again so will see what they come back with on Monday, but this thing has caused me more issues in 1 week than any other router have ever owned and used in the last 25 years of working in I.T
I will factory reset it again tomorrow as i have had enough of it this evening, tomorrow i might have more patience with it.
I was looking at some stats in the device webui, and then I noticed the data connection was not connected and of course no internet. Rebooting made no difference, this replacement was also not picking up firmware updates as it was saying it was up-to-date, but it was not so I downloaded the latest firmware from Teltonika's site and updated it manually which went OK. Still no data connection though, so as a last resort i set it back to factory settings and the modem came back on but after approx 5 mins it went to disconnected again, so I am now in a worse state than before as now I have no internet rather than a slow internet.
Have emailed solwise again so will see what they come back with on Monday, but this thing has caused me more issues in 1 week than any other router have ever owned and used in the last 25 years of working in I.T
I will factory reset it again tomorrow as i have had enough of it this evening, tomorrow i might have more patience with it.
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What SMA connectors did you have to get.
I thought these router would go straight the poynting antenna
I thought these router would go straight the poynting antenna
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I've had the same with a sim that as gone bad before. Shows disconnected, works 5 mins then dies, thats a likely bad sim you have there. Its exactly how my last Three one died, would be fixable with a router reboot when disconnected. Eventually after 3 months of reboots the sim failed to recognise in ANY device.
Get a replacement sim from your carrier. Honestly it's the signs of one about to give up its life from my experience of them in Mikrotiks.
We keep spares now onsite from each carrier, and just pass old sim and new sim id to carriers so we can swap (takes them about 4 hours to do usually) so we can swap out any such sillyness.
It could be the teltonika yes, but the intermittancy of it means from my experience it's equally likely to be the sim itself dieing it's last silicon breaths. Anyone who says sims last years had not ran lots of them, we have about 5-10% die a year when in routers in use 24/7.h
zac
LIFE MEMBER
Its the ones that connect to the wifi on the rutx50 as poynting for some reason change the cable ends so a sma converters are needed. They do supply them with the antenna but I sent them back by mistake when swapping out the router.
Ok so I have factory reset for the 4th time and this time not made any changes from factory to see if that helps. Currently the data is now showing connected. I did that very late last night and so far it's staying connected. I will make some ssid changes then leave it again at these are only basic chances so that should not impact it.
starquake I did try rebooting the router but it made no difference. Interesting point about the sim though as it's been in and out of this this and the mifi a few times now so maybe I've damaged it somehow. Time will tell as currently it's working again. Fingers crossed
zac
LIFE MEMBER
You are not confused, i just did not want to set it all up without having all the connections available so i have not used it only to test without the wifi connectors, i then just powered it all off and only when i received the connectors did i then set it all up as i wanted it.
Wondering if it has settled down now and how its working for you?
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zac
LIFE MEMBER
So far its not dropped the data connection since the last reset, i have not made anymore changes on is since then but will start to look at adding some alerting around GPS movement etc and see how that works but its been ok since the last reset. Very strange but as long as it continues to work i will chalk it up to being just a glitch, finger's crossed
zac
LIFE MEMBER
I think for me, I was expecting more from it, especially considering what these things cost, but it's all a learning curve and as long as it's reliable that's all that matters, obviously time will tell on the last one as It's got some way to go to prove that.
zac
LIFE MEMBER
Thanks for the offer, much appreciated.
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zac
LIFE MEMBER
I've not tested it for a while but it's been showing as online remotely now without dropping connection like it did when I had it replaced. Not been able to test it whilst away as not been able to get away in it due to my wife recovering from a knee operation.
I think it's now ok
I think it's now ok
Interesting bump on this post as I am currently away in France and have now had the chance to give the RUTX50 with Poynting 7in1 a proper field test... and I have to say I'm pretty disappointed.
I have 2 x SIM's and have been swopping them between devices and the results remain the same.
Feels like the RUTX50 is very hard work, needs constant tweaking by me and speed is just so-so..whereas the ZTE is pure plug'n'play.. nothing to touch or configure and consistently faster..
Latest Modem and Device Firmware updated..
Going to try and factory reset and reconfigure if I can find the time....
- Roaming is a nightmare and every now and then it just disconnects and the only way I have found to get it to reconnect is changing from manual APN to Auto APN (or back again).
- Lots of SIM rejected by network and other network type errors (dont get these on my ZTE MiFi)
- Just disconnects for no reason
- Speed is OK, but slower than my other Mifi - ZTE
I have 2 x SIM's and have been swopping them between devices and the results remain the same.
Feels like the RUTX50 is very hard work, needs constant tweaking by me and speed is just so-so..whereas the ZTE is pure plug'n'play.. nothing to touch or configure and consistently faster..
Latest Modem and Device Firmware updated..
Going to try and factory reset and reconfigure if I can find the time....
Does the antenna help the ZTE? Know it’s not supposed to over 4g but still curious.
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I used one previously and it worked well - I cant try it here as the Poynting has SMA connectors and the ZTE needs TS9. I'm away so cant get any converters...
zac
LIFE MEMBER
I hate to say that I am not surprised by this given what I have also seen even though it has improved, my speeds are nowhere near what the ZTEMU5001 is pulling in on the same network / sim right next to the poynting antenna and teltonika router even without antennas plugged in.
RowleyBirkinQC
LIFE MEMBER
Interesting to read the experiences of others. We have the RUTX50 with this antenna (both purchased from Solwise):-
Antenna connected per earlier posts - 1main 1aux 2aux 2main (main leads in outside ports)
Not the best 4G signal where we live, but that combination along with an EE sim (IQ mobile) gets circa 40-50mbps download. The (old) Huawei mifi/Panarama Puck antenna before could only get circa 4-8mbps here. So far, we’ve not been without usable connectivity, whether mobile or at large crowd events such as Thruxton BSB last weekend. It’s pretty much OOTB with only minimal config setting changes (manual APN etc).
That said, we’ve not tested it across the water on the continent yet…
Antenna connected per earlier posts - 1main 1aux 2aux 2main (main leads in outside ports)
Not the best 4G signal where we live, but that combination along with an EE sim (IQ mobile) gets circa 40-50mbps download. The (old) Huawei mifi/Panarama Puck antenna before could only get circa 4-8mbps here. So far, we’ve not been without usable connectivity, whether mobile or at large crowd events such as Thruxton BSB last weekend. It’s pretty much OOTB with only minimal config setting changes (manual APN etc).
That said, we’ve not tested it across the water on the continent yet…
Yeah; I think its an OK router; I would guess that your older Mifi was a CAT4 or CAT12 router hence the speed differance, but at twice the price of the ZTE and connected to the best external antennae you can buy, I was expecting to be amazed, and it just seems really buggy when roaming and slower than the ZTE it replaced (Both CAT20).Interesting to read the experiences of others. We have the RUTX50 with this antenna (both purchased from Solwise):-
Antenna connected per earlier posts - 1main 1aux 2aux 2main (main leads in outside ports)
Not the best 4G signal where we live, but that combination along with an EE sim (IQ mobile) gets circa 40-50mbps download. The (old) Huawei mifi/Panarama Puck antenna before could only get circa 4-8mbps here. So far, we’ve not been without usable connectivity, whether mobile or at large crowd events such as Thruxton BSB last weekend. It’s pretty much OOTB with only minimal config setting changes (manual APN etc).
That said, we’ve not tested it across the water on the continent yet…
Have just done a factory reset and seems to be slightly improved..will update all as to my progress.
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