Disgruntled CAMC Warden Joining Here!

[Christy]

"A non returnable deposit will be taken with the option to pay in full or pay the deposit on arrival ." from post #198 (the OP) [italics my change] however not totally clear on the sentence.

Even if it is refundable I'd still be outlaying (potentially) >£1,000 in advance.
There are also a considerable number of commercial sites who don't allow this or booking has to be in same season \ year.

I just don't get why that is a problem. You will have to pay at some time anyway. If one books a package holiday then one has to pay a deposit to secure it. It is what good businesses do. Of course they could make deposits optional. Those who pay a deposit will get a guaranteed booking those who don't take a chance that their booking will not be honoured. I suspect you wouldn't like that either. The fact that some members go away for lots of nights is not the problem of the club. They cannot treat people differently because they book more nights.

Another option is a higher grade of membership. for example one pays £100 per annum but does not have to pay a deposit on booking or £50 pa with deposit on booking. That is pretty much how Booking.com works. You takes your choice.

 

[Gellyneck]

That could equate to deposits otherwise how else could they impose a financial impact?
ezee

But it would only impact those who abuse the system not those who pre-book and use the pitches.

 

[TheTwoOfUs]

It seems that a few people who don't really like the C&MC want to change the rules to suit them when the majority of members are quite happy with them the way they are.

 

[David and Sally]

It seems that a few people who don't really like the C&MC want to change the rules to suit them when the majority of members are quite happy with them the way they are.

Yep. Leave it alone. Never had an issue with them.

 

[Gellyneck]

It seems that a few people who don't really like the C&MC want to change the rules to suit them when the majority of members are quite happy with them the way they are.

Yep. Leave it alone. Never had an issue with them.

As can be seen from my previous posts I also don't have any serious issues with C&MC however if there are a number of members who are disgruntled I think they \ we should be looking for a solution that meets "both camps" requirements and not just moving the issue from one "camp" to the other.

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[DuxDeluxe]

It seems that a few people who don't really like the C&MC want to change the rules to suit them when the majority of members are quite happy with them the way they are.

Yep. Leave it alone. Never had an issue with them.

Quite right, but CMC are all about maximising returns and justifying employing inexperienced snot nosed graduates with MBA’s** into managerial positions…..


**have had first time experience of McKinsey where the said snot nosed MBA took all my ideas and presented them to the board as his own. He did not know that I had already presented them together with my boss about two months before…..

 

[Langtoftlad]

if there are a number of members who are disgruntled

...but are there... and if so what percentage?

Whereas a financial penalty might not dissuade some members from booking/cancellation, I believe the Club reserves the right to cancel all future bookings of repeat offenders.
Whether do so, I know not.

Whatever system is employed, there will always be an element of the disgruntled who cannot book where they want, when & how they want.

I venture to suggest that the current system suits the majority of CAMC members, as it does me.

The CCC booking & deposit system is by contrast, a nightmare.
Ineffective & inflexible.
I can book a site online but have to phone if I want to amend.
What's that all about?

 

[TheMachMan]

It seems that a few people who don't really like the C&MC want to change the rules to suit them when the majority of members are quite happy with them the way they are.

We’ve been a member for many years and I agree there should be some kind of deposit system. Our Tour of Cornwall in Sep is mainly non club sites, all paid for in full. No problem. Many businesses do this.

 

[Abacist]

A member for 11 yrs and 9 of those with a continental van. I've never experienced an issue with which way I park up except for once and I put the warden right.
In such a large organisation dealing with the public there will always be the odd square peg in a round hole. For the most part in all that time I've only encountered a couple of complete dicks, otherwise wardens have been first class helpful and friendly. Some have gone the extra yard.
I feel the club membership in general are satisfied and the issues are between the ivory tower and the way wardens are treated.
The problems we witnessed at Alderstead Heath were the lack of control of travellers and their ferrel kids running around the site late on swearing and shouting, their parents swearing and shouting at them too being rather counter productive. Some caravans had their number plates removed and this seemed to be so that the van could be frequented by multiple vehicles. There were others that were clearly travelling contractors but they were single men and not a problem. One woman was using her Range Rover to ferry every one of their group back and forth to the shower block passing our pitch easily ten times a day with windows down and radio up.
This is likely to become a growing problem.

Surely those members who behave grossly outside the rules upsetting other members should have their membership terminated. Surely this should be within the remit of site staff who can record evidence and photographs to substantiate their proposal to head office for dismissal!

 

[Abacist]

Possibly, but unless the bean-counters see the demand, site income or profits dropping they've little justification to change things.

The inception of a deposit system would accelerate cash flow, a distinct advantage to any business. Deposits don't always have to be non-refundable where there is a valid excuse or adequate notice - carry it forwards to the next booking like the CCC do!

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[DuxDeluxe]

The inception of a deposit system would accelerate cash flow, a distinct advantage to any business. Deposits don't always have to be non-refundable where there is a valid excuse or adequate notice - carry it forwards to the next booking like the CCC do!

They have their “yuman rites” which probably makes people reluctant to take strong action . Sadly so……

 

[Littlewheels]

There was the infamous 596 or whatever the number was!

Well Oldwarden ( the OP) less than a week, over 400 posts and 14 pages ! Bet you didn't expect that welcome C'mon admin that has to be a record.

I reckon they are one of the same.

 

[Spriddler]

The inception of a deposit system would accelerate cash flow, a distinct advantage to any business. Deposits don't always have to be non-refundable where there is a valid excuse or adequate notice - carry it forwards to the next booking like the CCC do!

That is indeed so. However, the inept I.T. dep't can't even produce a message board that's fit for the 20th century (in spite of 'a substantial investment in an extensive upgrade' to the entire website a couple of years ago), never mind the challenge of changing the booking and payment system, although according to Oldwarden it's on the cards for next year.

 

[Oldwarden]

Hello again
Just got my Mimo antenna up so I can finally speed through web pages

So

KPI and bonus culture in Camc
Wardens are paid Minimum wage plus pennies for a 38 to 42 hour week no bonus

HQ staff are paid a salary and bonus....this bonus is paid according to them meeting the KPI...key performance indicators set for there job.
I don't know what my managers KPI,s are but I can guess by what areas of work mentioned on visits....costs....so if I don't get the money to refurb my toilet block ..they save money and meet there KPIs. And bingo ...bonus paid
Whilst all businesses have to control costs wardens get pissed of when it's blatantly a salary bonus problem not a reasonable expenditure problem.
Ps we've not got the results of " selection " yet so we are all on knife edge still

Next up the " free pitch/ forced to sleep with your customers problem"
Bye

 

[Onemanandhisdog]

Ps we've not got the results of " selection " yet so we are all on knife edge still

In post #10 you said you were quitting, I'm confused? Easily done.

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[dash300]

Hello again
Just got my Mimo antenna up so I can finally speed through web pages

So

KPI and bonus culture in Camc
Wardens are paid Minimum wage plus pennies for a 38 to 42 hour week no bonus

HQ staff are paid a salary and bonus....this bonus is paid according to them meeting the KPI...key performance indicators set for there job.
I don't know what my managers KPI,s are but I can guess by what areas of work mentioned on visits....costs....so if I don't get the money to refurb my toilet block ..they save money and meet there KPIs. And bingo ...bonus paid
Whilst all businesses have to control costs wardens get pissed of when it's blatantly a salary bonus problem not a reasonable expenditure problem.
Ps we've not got the results of " selection " yet so we are all on knife edge still

Next up the " free pitch/ forced to sleep with your customers problem"
Bye

Seasonal rates tend to be minimum wage plus basic accomodation in many cases. On that basis I think I would rather be a Campsite Warden
rather than pulling swedes.

 

[Phill D]

It seems the gripe is the difference in terms and conditions between head office full-time staff and campsite limited contract staff.

when a job / role is offered the terms and conditions applicable to that role are available. If they don't suit or are not what is wanted, don't accept the job offer and move on.

 

[chaser]

In post #10 you said you were quitting, I'm confused? Easily done.

I read it that he had already left, and now he's got to talking about his toilets not the club or the site, but his.
Totally confused me. As you say easily done

 

[Coolcats]

Hello again
Just got my Mimo antenna up so I can finally speed through web pages

So

KPI and bonus culture in Camc
Wardens are paid Minimum wage plus pennies for a 38 to 42 hour week no bonus

HQ staff are paid a salary and bonus....this bonus is paid according to them meeting the KPI...key performance indicators set for there job.
I don't know what my managers KPI,s are but I can guess by what areas of work mentioned on visits....costs....so if I don't get the money to refurb my toilet block ..they save money and meet there KPIs. And bingo ...bonus paid
Whilst all businesses have to control costs wardens get pissed of when it's blatantly a salary bonus problem not a reasonable expenditure problem.
Ps we've not got the results of " selection " yet so we are all on knife edge still

Next up the " free pitch/ forced to sleep with your customers problem"
Bye

There are manyBroken Link Removed for some it is a suitable income or lifestyle, for some they get trapped in a cycle of debt or poverty which is not good. From what I can tell there are people who have either given up thier main job role and are happy with a warden's role and can be less stress than in a corporate type role they had previously, for some it may be a job that has come along and is something they need too have to keep the wolf from the door.

What you are outlining is no different from many other companies, I am not saying its right but that's how it is and more people should join a union if it helps with working conditions etc.

If facilities drop below standards I am sure there would be complaints by members that would be picked up and acted on faster than a warden complaining.

Oldwarden be kind to your self don't ruminate on the issues just think how much you as an individual have been appreciated and I think its fair to say all the members here wish you well.

 

[Spriddler]

I've always assumed that it was mostly retired people who became campsite manager-persons for the love of the outdoors, a free pitch, satisfying maintenance jobs and the pleasure of meeting so many nice people. More as a lifestyle choice to supplement their pension rather than for gainful employment. Clearly I'm parked well off the peg.

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[Coolcats]

I've always assumed that it was mostly retired people who became campsite manager-persons for the love of the outdoors, a free pitch, satisfying maintenance jobs and the pleasure of meeting so many nice people. More as a lifestyle choice to supplement their pension rather than for gainful employment. Clearly I'm parked well off the peg.

That was my thought as well for the majority of wardens, years ago I came a cross a youth hostel warden who was clearly dissatisfied with their role and spoke of it as 'slave labour'. I do feel for people who are in that position but would encourage them to find help to dig an escape route and find something else less crushing.

 

[Taran_Las]

Seasonal rates tend to be minimum wage plus basic accomodation in many cases. On that basis I think I would rather be a Campsite Warden
rather than pulling swedes.

Campsite warden versus pulling a nice blond Swede.

You chose campsite warden?

​

 

[dash300]

I've always assumed that it was mostly retired people who became campsite manager-persons for the love of the outdoors, a free pitch, satisfying maintenance jobs and the pleasure of meeting so many nice people. More as a lifestyle choice to supplement their pension rather than for gainful employment. Clearly I'm parked well off the peg.

Likewise, I thought they did it out of choice in that it incorporated their hobby and lifestyle with some income to fund the off season in the sun somwhere.

 

[Coolcats]

Campsite warden versus pulling a nice blond Swede.

You chose campsite warden?

​

This made me smile, my wife is a beautiful blond, we met at a youth hostel, the assistant warden asked her out (no idea this happened at the time). I asked if she would like to go for a drink, she chose me...the rest as they say is history

 

[Oldwarden]

Forced to sleep with your customers.
It's a bit of a Clickbait header but forgive me I couldn't resist.
Wardens are compelled to reside on site,even if they live a few miles away.Your contract doesn't allow you to go home at night after you have finished work at 8 pm. I can go out and have a skinfull but I can't go home after work

How many jobs do you know where you are forced to sleep in a field with your customers after work?

Most of do this job purely for the money ( new recruits who are sold the dream of a free pitch and nice outdoor work either walk or wise up)).we are just as happy to work as supermarket shelf fillers,petrol pump attendants or Swede pullers.
The club gets 24 free security and I get a pitch.
This can suit many for a while but it's a bit like a tied cottage....it can give your employer an unhealthy influence on staff

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[TheMachMan]

Would have assumed Wardens live on site anyway.
This doesn’t seem that much of a revelation.
It seems to me to be a life style job, a bit different to the norm.
You need to move on and find another occupation.
I wasn’t happy in my last job and resigned on Monday. No drama.

 

[David and Sally]

Forced to sleep with your customers.
It's a bit of a Clickbait header but forgive me I couldn't resist.
Wardens are compelled to reside on site,even if they live a few miles away.Your contract doesn't allow you to go home at night after you have finished work at 8 pm. I can go out and have a skinfull but I can't go home after work

How many jobs do you know where you are forced to sleep in a field with your customers after work?

Most of do this job purely for the money ( new recruits who are sold the dream of a free pitch and nice outdoor work either walk or wise up)).we are just as happy to work as supermarket shelf fillers,petrol pump attendants or Swede pullers.
The club gets 24 free security and I get a pitch.
This can suit many for a while but it's a bit like a tied cottage....it can give your employer an unhealthy influence on staff

I think you are either on the wrong site or in the wrong job. Or both.
Move on. Life is too short for your attitude to the CMC.
We are on a site in Cornwall where the wardens have been super helpful and seem very happy with their lives. They don’t seem at all worried about ‘ sleeping with their customers’

 

[chaser]

Forced to sleep with your customers.
It's a bit of a Clickbait header but forgive me I couldn't resist.
Wardens are compelled to reside on site,even if they live a few miles away.Your contract doesn't allow you to go home at night after you have finished work at 8 pm. I can go out and have a skinfull but I can't go home after work

How many jobs do you know where you are forced to sleep in a field with your customers after work?

Most of do this job purely for the money ( new recruits who are sold the dream of a free pitch and nice outdoor work either walk or wise up)).we are just as happy to work as supermarket shelf fillers,petrol pump attendants or Swede pullers.
The club gets 24 free security and I get a pitch.
This can suit many for a while but it's a bit like a tied cottage....it can give your employer an unhealthy influence on staff

Sorry mate, sounds as if you have already had your skin full tonight.
You live in a motorhome/ caravan, why would you not stay there.
You are not forced to sleep in a field but in your van like your paying guests.
So if you are happy to do these other jobs, go and do them.
They have no control over you, you have a van, you can go where you like anytime you want.

 

[Marty Gilly and Pup]

Forced to sleep with your customers.
It's a bit of a Clickbait header but forgive me I couldn't resist.
Wardens are compelled to reside on site,even if they live a few miles away.Your contract doesn't allow you to go home at night after you have finished work at 8 pm. I can go out and have a skinfull but I can't go home after work

How many jobs do you know where you are forced to sleep in a field with your customers after work?

Most of do this job purely for the money ( new recruits who are sold the dream of a free pitch and nice outdoor work either walk or wise up)).we are just as happy to work as supermarket shelf fillers,petrol pump attendants or Swede pullers.
The club gets 24 free security and I get a pitch.
This can suit many for a while but it's a bit like a tied cottage....it can give your employer an unhealthy influence on staff

So as current wardens (but private site rather than club) I recognise some of this. It’s certainly a cheap lifestyle and the near to minimum wage pay is much much lower than what I’ve been used to. However, we expected all this and for sure we don’t make what the owners do but it’s their bank loan/investment/risk as I can clear off tomorrow. Possibly the difference is that we don’t need to work but choose to. Yep I think sometimes the free pitch can seem expensive in the drain on your energy and soul, but I knew that at the start. My employer has little to zero control over me. We may do another site and/or year or we might not. If it affected us enough to run and maintain your campaign, we wouldn’t.
Methinks you may well have been stomped on but you really need a different job for your own sake.

 

[Swifter]

Can we hear about the second hand website software in the next episode please ?
Also is it true the CAMC app was designed by the winners of a primary school competition?

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