Avro energy collapsed

Changed to Igloo Energy two months ago…….. :(
 
Long email from Igloo today which I read while enjoying a trip on a steam train. Switched a couple of years ago from iSupplyenergy so I await to meet my new provider.
 
They are about to start moving accounts across
Acording to their website



OCTOBER

Thank you for your continuing patience. We are now starting to set up Octopus accounts for you. Any credit balance is protected and will be added to your Octopus Energy account but we have not started moving any balances over to our systems yet - we are hoping this will start to happen over the next week or so, and we will be in contact with you directly with more information, and to confirm the rates you will be paying with us.

The prices Avro were charging were unsustainable, which is why they went out of business. Your Avro tariff came to an end on 26th September - the point the company ceased trading. Customers will be moved onto our Flexible Octopus tariff, which is currently £10 under the price cap. This is currently cheaper than anything else available from any other large supplier and also cheaper than the fixed prices we're currently offering new customers on our website.

Link didnt bring up page

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Email from Igloo today, we are being moved to E.ON Next, we await with baited breath.
 
I have a spreadsheet (several actually ... I do so love my spreadsheets! 😄 ), but the one I'm talking about is purely for 'energy' so that I can do comparisons based on the offerings from various suppliers myself, it means that if I am lucky enough to be away from home for an extended period of time I can tweak it based on what our reduced usage will be without having to go through the comparisons sites again. This has proved useful as sometimes it meant that the supplier we were with wasn't actually the best one for when we had planned long absences (remember those days? :( ) when lower standing charges were better with higher unit rates rather than higher standing charges with lower unit rates.
 
Latest Octopus info:

UPDATE 4PM TUESDAY 5 OCTOBER


A second update today...

For the first time today we've been able to meet the Avro Energy team. Late on Friday 24th September we were asked by Ofgem, the energy regulator, to step in and look after Avro's customers, but we had to wait until today to engage with their team directly (we had to go through various conversations first with the administrator appointed to look after Avro after it stopped trading).

We now have a team of senior managers based at their office in Hinckley meeting a great team who have been working under difficult circumstances for the last couple of weeks. If they're reading - a personal thank you from all of us to all of you for welcoming us so kindly.

We've also already started working with those teams to understand how we can most smoothly move Avro customers over to our systems, and training them on Octopus systems to help the migration - so if you have contacted us and we haven't got back to you, please bear with us whilst we ramp up those teams over the next few days.
 
Just found the new rate we will pay to octopus
D0D57B12-73B2-4135-8BD9-94FC4EBBC26A.png

 
Wow, that is a substantial jump

Electric - daily charge 24.01p up from 19.95. kWh 20.67 up from 15.225

Gas - daily charge 26.11p up from 19.95. kWh 4.01 up from 2.589

Must go and put my sweater on

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This is what I pay on a fixed rate with Octopus but prices will go up.

B279E641-E52B-419C-9252-E9ABD134459C.jpeg
 
Haven't read all the thread, but shouldn't the title have been, "Agro. Energy Companies collapsed"
We're with, " Keep going well, keep going Shell , things go better" etc,etc.
Mike.
 
Octopus appear to have good reviews but they aren't anywhere near the cheapest so make sure you do your sums before committing to be with them for any period of time.
You can exit Octopus variable or fixed rate deals anytime without penalty. As the price cap is applicable to all suppliers are there any variable rate deals cheaper.
 
Now that my Mum has gone into a care home we want a rate for her flat with the lowest possible SC as there will be very little energy usage going on

Yeah, I think it just proves that everyone should look very carefully at things like SC and unit costs in their particular situation.
The companies would like you all on high fixed cost deals ,like here, so the actual supply of anything doesn't really affect there income.
 
And another one has gone bust !

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You can exit Octopus variable or fixed rate deals anytime without penalty. As the price cap is applicable to all suppliers are there any variable rate deals cheaper.
Not at the moment on the face of it, it's a matter of working it out based on units rate and standing charge, for Mum a higher unit rate is preferable to high standing charge.
 
I’m still at loss as to why I have to pay a standing charge.

I can’t do that with my customers 🤷‍♂️
Considering the builder has to pay for the gas etc to be connected to a property, exactly how much does the pipe wear out ? Surely it would be a whole lot fairer if everyone just paid for what they use.
 
Considering the builder has to pay for the gas etc to be connected to a property, exactly how much does the pipe wear out ? Surely it would be a whole lot fairer if everyone just paid for what they use.
really you couldnt make it up first you pay for the cost of the instal and then pay rent on it .Just waiting for garages to start putting a charge on your fuel bill for use of the pump
 
Considering the builder has to pay for the gas etc to be connected to a property, exactly how much does the pipe wear out ? Surely it would be a whole lot fairer if everyone just paid for what they use.
That'll never catch on, well not with vested interest least ways, the current method let's them slide a bit onto both charges, like tax , and national insurance, which are indistinguishable from each other If you're paying out. What does need explaining is where all millions ££s already paid out has gone, with water pipes continuously fracturing every time there's a hint of cold weather, and then they have the audacity to put the blame on the Victorian infrastructure they so greedily scooped up when it was all privatised.
It was said just pre nuclear power stations coming on line that electric would be so cheap there would be no point in keeping the meter network running , [lol] how's that prediction working out for everyone?
I noted the goal post we're going to get moved further away for our team as well in the retirement pension game, robbing Rich Kid has a wheeze up his sleeve to do away with the 0.75% cap on pension management charges on all those pensions people were compulsorily obliged to join, more lolly for a jolly.
Mike.

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As a former employee of national grid
Gas emergency service.
You paid for me to secure an escape of gas
on request & (within an hour s responce time) & call more operatives to assist including digging up the road in accordance with street works at your property or anywhere you suspected natural gas to be leaking ,

All gas compays pass that cost on to you
Probably skimming a little off for their pockets
It also includes renting a gas meter to record your use

Plus more odds and ends missed
I can see the justification for a charge
For the safty and carriage of gas / electric
But not a varying charge on the same property
For essentially the same thing dependant on your choice of contract:wink:
 
with water pipes continuously fracturing every time there's a hint of cold weather,

Also by law water companies are allowed to turn down the pressure so not so many leaks appear.

Instead of making the water companies update the infrastructure.

You couldn’t make it up.
 
Considering the builder has to pay for the gas etc to be connected to a property, exactly how much does the pipe wear out ? Surely it would be a whole lot fairer if everyone just paid for what they use.
The standing charge covers amongst other things the running of the networks (not the generation side of things). There's a whole lot more to it than the bit of pipe running to your house. The gas has to be filtered, pressurised and pumped through a countrywide network, there's a whole raft of gas transfer stations across the country which all need regular maintenance, Leaks need fixing and pipes need replacing. Similar thing with the Electricity transmission towers, Cables, transmission and distribution sub-stations (inc transformers, Switchgear) all need maintaining and improving as demand increases. Trust me a 400kV supergrid transformer isn't cheap and you can't buy one off the shelf.
 
Also by law water companies are allowed to turn down the pressure so not so many leaks appear.

Instead of making the water companies update the infrastructure.

You couldn’t make it up.
In the winter the gas pressure increases causing more leaks hence the replacement of cast iron mains and ductile mains :wink:
 
The standing charge covers amongst other things the running of the networks (not the generation side of things). There's a whole lot more to it than the bit of pipe running to your house. The gas has to be filtered, pressurised and pumped through a countrywide network, there's a whole raft of gas transfer stations across the country which all need regular maintenance, Leaks need fixing and pipes need replacing. Similar thing with the Electricity transmission towers, Cables, transmission and distribution sub-stations (inc transformers, Switchgear) all need maintaining and improving as demand increases. Trust me a 400kV supergrid transformer isn't cheap and you can't buy one off the shelf.
Well if it wears out the more it’s used surely it should be paid for on the basis of who uses the most gas , not people who are careful of gas use subsidising the one who use loads.

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The standing charge covers amongst other things the running of the networks (not the generation side of things). There's a whole lot more to it than the bit of pipe running to your house. The gas has to be filtered, pressurised and pumped through a countrywide network, there's a whole raft of gas transfer stations across the country which all need regular maintenance, Leaks need fixing and pipes need replacing. Similar thing with the Electricity transmission towers, Cables, transmission and distribution sub-stations (inc transformers, Switchgear) all need maintaining and improving as demand increases. Trust me a 400kV supergrid transformer isn't cheap and you can't buy one off the shelf.
I for one am not buying that logic, unless we can as nation all play by the same rules.
So I rock up at yours and quote to build a wall, but hidden away in the tinniest print on the back of the quote is the fact that you'll have to pay a part charge for,
My van. Insurance,+ other insurances, contents,public liability, building etc,etc.] The clothes I'll be wearing whilst working at yours. My tools, my tax bill, my mortgage, my electric, my gas, my maintenance for vehicle to get to yours, my house [ I need somewhere to work out of] my food bill, etc, etc,
Or shall we just say, across the board say it's one charge, the one you see on the FRONT of the bill, not + all the cynical bits sneaked into the tedious small print.
Mike.
 
There are tariffs with no standing charge. Or certainly there were - I don't know if they're still available.
Possibly, but it probably only suits 0.0001% of the population, and is fiendishly difficult to comprehend, so they have that base covered as well.
Heads they win tails you lose.
Mike.
 
I don’t think you can get any such contracts now. We used to use this type because we were away from home so many months but Ofgem Put paid to that a long time ago. My new bill will be over £500 more a year!
 
I’m still at loss as to why I have to pay a standing charge.

I can’t do that with my customers 🤷‍♂️
look on the bright side here you also have to pay for each Kw you wish to be supplied with. Even if you never use any electric.

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