You couldn't make it up, disaster trip 2024

Starling bank you can have a £ & € account and transfer amounts between them for a small fee.
Costs nothing to transfer € to a french bank account.
 
It's slowly all coming together, the van is done, my son and his mate have booked 3 days holiday Julie has rung the garage today and it has been road tested and ready to go so it hopefully will be picked up next Wednesday and back here Saturday.
Lv have rung today wanting to know what we are doing and want all receipts emailing to them for the costs.
I think I will just go with Lloyds bank to pay as it looks simple and doesn't involve anything but my bank account, seeing as hopefully it will be the only time I will need anything similar.
Btw it's ended up at 4800 euros for an allegedly new gearbox and clutch and various bits and pieces.
And the biggest surprise, only 10 hours labour.
 
chaser said:
It's slowly all coming together, the van is done, my son and his mate have booked 3 days holiday Julie has rung the garage today and it has been road tested and ready to go so it hopefully will be picked up next Wednesday and back here Saturday.
Lv have rung today wanting to know what we are doing and want all receipts emailing to them for the costs.
I think I will just go with Lloyds bank to pay as it looks simple and doesn't involve anything but my bank account, seeing as hopefully it will be the only time I will need anything similar.
Btw it's ended up at 4800 euros for an allegedly new gearbox and clutch and various bits and pieces.
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Does th gearbox have an international warranty?
 
chaser said:
Are they repatriating your van without wanting to take it to a garage?
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Yes, They didn't even suggest taking it to a repairer. I would have liked it if they'd recovered us to an Iveco dealer and then we could have discussed it with them.
After all the hassle, I didn't want to ask them, I didn't want things to get anymore complicated.
 
tezza-alli said:
Yes, They didn't even suggest taking it to a repairer. I would have liked it if they'd recovered us to an Iveco dealer and then we could have discussed it with them.
After all the hassle, I didn't want to ask them, I didn't want things to get anymore complicated.
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Well that's even better than us then, LV tried their hardest not to have to bring us back .
 
chaser said:
Well that's even better than us then, LV tried their hardest not to have to bring us back .
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And I don't know why really as we have found out now it could have been brought back for 2 grand it must have cost them more than that in hotels and taxis just to keep us there.

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chaser said:
Well that's even better than us then, LV tried their hardest not to have to bring us back .
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Well they tried hard not to help, if it wasn’t for Mr Vin it would have been a lot harder.
Just would have been nice to have got it fixed quicker and we could have gone and collected and not have the worry of possible damage etc on trip home.
But I did see quite a few poor reviews of the Iveco dealers that I found. In saying that though not had a lot of luck with ours and another workshop I’ve used here. I always seem to have to sort it myself as they never seem to fix it!
Had an air leak when we first had it, they couldn’t find it, it was behind the gauges in the dash and DPF was clogged they said all done then first trip out limp mode, I removed it and washed it out, two years on still good!
 
chaser said:
Not yet but I have another question now , what is the best way of paying up to 5 grand euros bill in France?
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Have you got a Halifax or similar credit card. I used my Halifax credit card abroad and had the best exchange rates.
Assuming they accept payment by credit card . Not sure if you have any protection for payments to the eu though in case the repair goes wrong subsequently.
 
chaser said:
Just been having a bit of a Google around and apparently I can pay it directly out of my Lloyds account, if the bill is 4600 euros it will be £4000 , sounds good to me. (y)
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See if you can pay it with a Lloyd's credit card assuming the exchange rates are good .even just for the protection it may provide against the repair. (y)
 
Jimbohorlicks said:
See if you can pay it with a Lloyd's credit card assuming the exchange rates are good .even just for the protection it may provide against the repair. (y)
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He said the garage will only accept a bank transfer. Not great in my opinion. Lets hope nothing goes wrong with the repair.
 
VXman said:
That seems quick - I thought they said they couldn't fix it for a month?
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Well that in my opinion is the only thing LV let us down on if you can call it that, but they got the garage to change their date so that it just came before we were due back.
 
chaser said:
It's slowly all coming together, the van is done, my son and his mate have booked 3 days holiday Julie has rung the garage today and it has been road tested and ready to go so it hopefully will be picked up next Wednesday and back here Saturday.
Lv have rung today wanting to know what we are doing and want all receipts emailing to them for the costs.
I think I will just go with Lloyds bank to pay as it looks simple and doesn't involve anything but my bank account, seeing as hopefully it will be the only time I will need anything similar.
Btw it's ended up at 4800 euros for an allegedly new gearbox and clutch and various bits and pieces.
And the biggest surprise, only 10 hours labour.
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Is it a manual box with clutch ,,what actually broke on it ????? bearings , lay shaft, ??????
 
MichaelT said:
They fit new parts so they can warrant it, they dint know if the inside of a 2nd hand box is OK or has same issue so you drive down the road and same thing happens. But get your point if your van only worth a couple of grand.
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Northernraider said:
Aye with a new van you want a garage with all the bells and whistles. Hopefully warranty covers most of it.

But with older motors like mine and Charlie's where second hand parts are usually available then big garages are a nightmare as they want to fit new parts.

So much for the world being greener and recycling etc.
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The use of second hand parts recently came up in conversation with a relative who’d had to claim on their insurance for an accident caused by a third party. In the small print relating to the claim was reference to the insurer’s agent (i.e. the repair garage) reserving the right to undertake the repair using ‘green parts’. Having looked this up, this includes OEM parts taken from salvaged vehicles. I appreciate that there have been shortages of certain parts since the pandemic but wouldn’t be happy having second hand parts fitted from a write off, especially if it was an older vehicle and it was a part subject to wear and tear leading to eventual replacement. Not sure how widespread this is or what warranty these parts came with.

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My gearbox failure was in Portugal, where we discovered they do not repair Renault automatic boxes. They were keen to have van repatriated but although told the van was not safe to drive and would not be insured if we drove it. Managed to convince another Portuguese breakdown operator we could safely drive 70k to Spain for repair. Spanish garage did not speak English and Portuguese operators did not speak Spanish. This made updating us a trifle difficult. The good bit was the insurance company would pay 40euro a day each for one week. Back home the British end offered to pay all hotel cost for the two weeks of repair.
 
Rugbybull said:
The use of second hand parts recently came up in conversation with a relative who’d had to claim on their insurance for an accident caused by a third party. In the small print relating to the claim was reference to the insurer’s agent (i.e. the repair garage) reserving the right to undertake the repair using ‘green parts’. Having looked this up, this includes OEM parts taken from salvaged vehicles. I appreciate that there have been shortages of certain parts since the pandemic but wouldn’t be happy having second hand parts fitted from a write off, especially if it was an older vehicle and it was a part subject to wear and tear leading to eventual replacement. Not sure how widespread this is or what warranty these parts came with.
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In this day and age and how much they're throwing recycling down our throats I would like to see more second hand parts being used and the repair prices adjusted accordingly. I think it's ridiculous to keep making new stuff and destroying perfectly serviceable items.
 
There seems to have been a few breakdowns bubble up through this thread. I terms of smaller spares what would be recommended. I would all ready have Multiecuscan differential DPF sensor MAP sensor Turbo solenoid and tools. The knowledge (phone number)of a haulier at a reasonable rate also sounds like good preparation for the larger problem.
 
the1andonly said:
There seems to have been a few breakdowns bubble up through this thread. I terms of smaller spares what would be recommended. I would all ready have Multiecuscan differential DPF sensor MAP sensor Turbo solenoid and tools. The knowledge (phone number)of a haulier at a reasonable rate also sounds like good preparation for the larger problem.
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Having been there and done it I think the only thing you need is LV breakdown insurance and as you say the name and number of someone who can take it home.
The company who quoted £1850 to bring ours back (which we now havnt taken up) is
Screenshot_20241003-082935.png

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Northernraider said:
In this day and age and how much they're throwing recycling down our throats I would like to see more second hand parts being used and the repair prices adjusted accordingly. I think it's ridiculous to keep making new stuff and destroying perfectly serviceable items.
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That's fine if the s/h part works O.K. Too often the labour cost to remove and replace a part is significantly greater than the cost of a part. Not so bad, but frustrating, if you're doing the work yourself but not if a garage is doing it at a labour charge of £80 to £120 an hour.
 
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Northernraider said:
In this day and age and how much they're throwing recycling down our throats I would like to see more second hand parts being used and the repair prices adjusted accordingly. I think it's ridiculous to keep making new stuff and destroying perfectly serviceable items.
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But are we seeing our insurance premiums come down as a result of the use of these second hand parts to facilitate repairs? I think not. The cynical me thinks that this is purely driven by profit on the part of the insurance companies and their agents.
 
rosalan said:
My gearbox failure was in Portugal, where we discovered they do not repair Renault automatic boxes. They were keen to have van repatriated but although told the van was not safe to drive and would not be insured if we drove it. Managed to convince another Portuguese breakdown operator we could safely drive 70k to Spain for repair. Spanish garage did not speak English and Portuguese operators did not speak Spanish. This made updating us a trifle difficult. The good bit was the insurance company would pay 40euro a day each for one week. Back home the British end offered to pay all hotel cost for the two weeks of repair.
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70K drive to Spain ? Were you in low Earth orbit ? 🚀
 

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