Unregistered Campervan

That business of the dealers being issued a block of registration numbers is a gift to thieves. I had a Yamaha motorcycle stolen and recovered, a patrol car noticed the bike in front had a larger than standard number plate fitted . He did a regn check, came up as a Yamaha but he wondered why the large car size plate, after tailing the bike for while he could see it was the wrong model. Stopped the guy and saw the bike had been rattle can resprayed and had no ignition switch, rider had no docs and soon found himself sitting in the back of the police car. When I went to pick the bike up from the the pound the officer mentioned the villain's name several times, I assume to see if I reacted and that it was an insurance job - or perhaps so I could visit with a few mates. The cop had often seen bikes fitted with small number plates, only legal on trials bikes, but never larger car size. He said thieves often make up fake plates one digit away from the real number as good chance it will come up as same make from a dealers block, which my bike did and that if he had used standard plate size he would probably have not have stopped him.
 
Hi Fallais,
I agree the dealer mislead me but I don't know if it was intentional or not so will not name them but I will be tackling them directly and wanting a full explanation. I have had numerous frustrating dealings with the DVLA with registering imported motorcycles and changing engine numbers etc. I was quite willing to believe it was another example of DVLA incompetence.
 
Hi Fallais,
I agree the dealer mislead me but I don't know if it was intentional or not so will not name them but I will be tackling them directly and wanting a full explanation. I have had numerous frustrating dealings with the DVLA with registering imported motorcycles and changing engine numbers etc. I was quite willing to believe it was another example of DVLA incompetence.
I would say the dealer was utterly incompetent, leaving you driving 3,500 miles in an illegal vehicle.
 
AT least the Police were good, have you informed your insurance company, thats the most important thing

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30th Jan, still nothing. Spoke to compass again but they said they couldn’t really help anymore. Eventually they called DVLA who said they were unwilling to give any update. It seems both Compass and Eldis Only register vehicles by the postal system, so if anyone is awaiting delivery of their new vehicle, bad news is that it’s not going to happen for a long long time . Worryingly it seems DVLA are now classing these brands as imported vehicles so I’d be very wary of purchasing one until this is sorted internally .
 
Sorry to hear of your troubles. Hope it’s all sorted soon.
 
Return van as not fit for purpose.
Its not the van's fault so that 'argument' won't work.

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Thanks for all comments, the dealer is 150 miles away so unable to visit. I think the best thing is to instruct a solicitor as the whole situation is making me ill. If the Dealer, the manufacturer or DVLA can not organise this between themselves I have lost all confidence .
Try using the base vehicle type as the make. A number of posters have mentioned this and it seems logical. Get the dealer to action this for you And ignore the Compass name completely.

just read the last couple of your posts and see now Nicola at Compass has got a grip, thank god.
 
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Its not the van's fault so that 'argument' won't work.
Of course it will. He has been sold an item which through no fault of his can’t be used. He has given the supplier opportunities to rectify the situation which hasn’t happened. He should reject it with full legal support and claim all out of pocket expenses, legal costs and compensation for the stress caused. It’s gone on to long
 
Of course it will. He has been sold an item which through no fault of his can’t be used. He has given the supplier opportunities to rectify the situation which hasn’t happened. He should reject it with full legal support and claim all out of pocket expenses, legal costs and compensation for the stress caused. It’s gone on to long
Good luck with that one!
 
Today’s update :
Still not showing with DVLA and the promissed phone call from Compass has not materialised. I have now lodged with trading standards and have written to both the dealership and compass giving 7 days to rectify situation. This will be followed up by full legal rejection of vehicle and court proceedings . What an absolute joy it has been to purchase my first Compass motorhome. Trading standards have interestingly said that they will ask their criminal investigation team to get involved as it is illegal to supply an unregistered and untaxed brand new vehicle to a customer.
 
I do realise that my post doesn't offer any solace to the OP but DVLA have just registered a new motorhome well within two weeks so they seem to be getting their issues sorted

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You have my sympathy, it must be awful to have such an experience with a new motorhome.
Trading standards have interestingly said that they will ask their criminal investigation team to get involved as it is illegal to supply an unregistered and untaxed brand new vehicle to a customer.
That is very interesting and I suspect it will come as a nasty surprise to several dealers who seem to be in the habit of releasing vehicles that are not yet showing up on the DVLA database. I knew that we customers should not drive before registration but not that supplying an unregistered vehicle was a criminal offence, though I am reassured to hear that it is. If one of them ends up with a criminal record the rest might start taking their responsibilities seriously and not just grab our cash and run.
 
What a terrible experience your having,but it now looks like wheels are turning for you, things should move along quickly now Trading standards are involved.
 
Today’s update :
.....................and have written to both the dealership and compass ...............
I'm far from a legal expert, and I realise you just want this solved, but don't get dragged into legal side streets. As far as I know, your only redress is with the dealer, your supplier. In theory who he obtained the MH from is technically nothing to do with you. Compass MAY have supplied a vehicle he cannot register, but that is between him and his supplier.
Your contacts with Compass MAY count in your favour in demonstrating the lengths you have gone to in trying to obtain a resolution, but that's all.

Good luck
 
Hi thanks for advise re dealer. I have sent the letter to the dealer but just copied in compass so they know that I’m taking action against the dealer.
 
I do realise that my post doesn't offer any solace to the OP but DVLA have just registered a new motorhome well within two weeks so they seem to be getting their issues sorted
Was it a compass or Eldiss out of interest ?

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Trading standards have interestingly said that they will ask their criminal investigation team to get involved as it is illegal to supply an unregistered and untaxed brand new vehicle to a customer.
This could get very awkward for dealers and owners alike ... why? Well most do NOT pay the balance of the cost for a new MH until it is collected after they've had a chance to confirm it's the one they ordered/bought and is as it should be, but dealers usually won't register it in the owner's name until it has been fully paid for ... thus Catch 22.

Do owners therefore risk paying in full X weeks in advance and collect it once registered trusting that it is as ordered or do they have to make 2 visits, one to check it over and pay the rest of the dosh, and then go to collect it when registered to them? Alternatively do the dealers register it and 'trust' the owner will pay the balance? I'm wondering if there should be some sort of escrow system for this sort of purchase, eg:

What is Escrow? How Does Escrow Work? - Escrow.com
 
This could get very awkward for dealers and owners alike ... why? Well most do NOT pay the balance of the cost for a new MH until it is collected after they've had a chance to confirm it's the one they ordered/bought and is as it should be, but dealers usually won't register it in the owner's name until it has been fully paid for ... thus Catch 22.

Do owners therefore risk paying in full X weeks in advance and collect it once registered trusting that it is as ordered or do they have to make 2 visits, one to check it over and pay the rest of the dosh, and then go to collect it when registered to them? Alternatively do the dealers register it and 'trust' the owner will pay the balance? I'm wondering if there should be some sort of escrow system for this sort of purchase, eg:

What is Escrow? How Does Escrow Work? - Escrow.com
Not found that to be a problem with the 2 new motorhomes I have bought. On the most recent one a deposit was taken when we ordered it. We checked it over when it arrived at the dealer and agreed some dealer fitted extras. We provided the insurance certificate with the chosen registration 3 weeks before the proposed handover date so that it could be registered. We were not allowed to drive it off the forecourt before it was registered and made the final payment at handover.
 
Not found that to be a problem with the 2 new motorhomes I have bought. On the most recent one a deposit was taken when we ordered it. We checked it over when it arrived at the dealer and agreed some dealer fitted extras. We provided the insurance certificate with the chosen registration 3 weeks before the proposed handover date so that it could be registered. We were not allowed to drive it off the forecourt before it was registered and made the final payment at handover.
I suppose it depends how far the dealer is from you though and how willing the dealer is to do this on trust that you'll go ahead especially if they are adding extras for you which another person may not want if you pull out of the purchase.

There have been quite a few people who have posted on the forum about dealers asking for the money in advance of the collection date, some by a few weeks, which was giving the prospective new owners concern at the risk that the dealer could go 'pop' along with their money ... it has happened.
 
I suppose it depends how far the dealer is from you though and how willing the dealer is to do this on trust that you'll go ahead especially if they are adding extras for you which another person may not want if you pull out of the purchase.

There have been quite a few people who have posted on the forum about dealers asking for the money in advance of the collection date, some by a few weeks, which was giving the prospective new owners concern at the risk that the dealer could go 'pop' along with their money ... it has happened.
I believe the dealer would have the law on their side and could seek an order for specific performance. I also suspect they would award costs against the defaulting purchaser because the dealer would have already incurred expenses in part performance of the contract. Any lawyers reading this are welcome to correct me if I am wrong.

Being in business involves some risks and from time to time I guess a few deals go pear shaped. Presumably the risks are reflected in the price and customer default is rare.

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I think they can be registered online. Eldis compass are only postal applications
Neither my Hymer nor my Carthago were registered online. Both dealers were established and reasonably sized. They both said they needed 3 weeks for postal registrations.
 
I believe the dealer would have the law on their side and could seek an order for specific performance. I also suspect they would award costs against the defaulting purchaser because the dealer would have already incurred expenses in part performance of the contract. Any lawyers reading this are welcome to correct me if I am wrong.

Being in business involves some risks and from time to time I guess a few deals go pear shaped. Presumably the risks are reflected in the price and customer default is rare.
I'm sure something like that would be permissible in the law but I'm thinking about it more from the purchaser's point of view ... would you be happy to pay fully for your MH without inspecting it and 'trusting' that you'll get it when its due for collection?
 
I think they can be registered online. Eldis compass are only postal applications
Maybe but was definitely postal application by big south coast dealer

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