Unregistered Campervan

[Sapper520]

Thanks for all comments, the dealer is 150 miles away so unable to visit. I think the best thing is to instruct a solicitor as the whole situation is making me ill. If the Dealer, the manufacturer or DVLA can not organise this between themselves I have lost all confidence .

Can I ask exactly what is listed on your paperwork? Full make and model name?

 

[Sapper520]

Interesting . If you google Capron 600 motorhome it’s your model of van that shows up in the search .

And if I was to put an ad in the classified’s ‘CAPRON’ for sale......who would know what it was?

 

[Swifter]

And if I was to put an ad in the classified’s ‘CAPRON’ for sale......who would know what it was?

Absolutely nobody . I think our van just states “ Fiat , Ducato . No mention of Swift or Sundance.

 

[Pausim]

Thanks for all comments, the dealer is 150 miles away so unable to visit. I think the best thing is to instruct a solicitor as the whole situation is making me ill. If the Dealer, the manufacturer or DVLA can not organise this between themselves I have lost all confidence .

Better to get some legal help than make yourself ill.

I think it is too early to blame the DVLA. The dealer is the one who took your money before the vehicle was legal and the one who doesn’t seem to know what forms he needs to submit to get it registered. He is also the only one you have a legal contract with.

 

[Fallais]

Hi speve, my vehicle isn’t imported, it’s a brand new compass made in Consett county Durham . It’s not coachbuilt it’s their Campervan model and is a standard CV40 model . The vehicle was supplied with a uk V55 registration form and has full certificate of conformity

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[Lenny HB]

but they had already written to dealer and returned paperwork

If DVLA have returned the paperwork they won't do anything until the paperwork is resubmitted so it's down to the dealer to sort it.

Unfortunately if there is any problem with a registration application DVLA will just reject it but normally when they reject they give the name of the person that rejected it and tell you to return it to them.

 

[Sapper520]

Hi speve, my vehicle isn’t imported, it’s a brand new compass made in Consett county Durham . It’s not coachbuilt it’s their Campervan model and is a standard CV40 model . The vehicle was supplied with a uk V55 registration form and has full certificate of conformity

Base Vehicle?

Here’s ours............

 

[Pausim]

The vehicle was supplied with a uk V55 registration form and has full certificate of conformity

The V55 is the application form. The online guidance says that a certificate of newness must be submitted with it. The dealer should know this.

 

[Sapper520]

Based on a Fiat Ducato?

 

[Mountain man]

Here’s is my certificate of conformity ,for my Elddis CV 40 and my V5

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[Fallais]

Yup I’ve got the cert of conformity in my paperwork which is just about the same

 

[BlackIce]

I had the same problem last year I bought a new CV40 in March 2 days before lockdown so at least had 1 night away before it was stuck on my drive. In August I realised we had still not got a V5 and there was no record of the van on the DVLA website. I contacted the dealer and they said it wasn't a problem as they had definitely registered it. I had been driving all around the country blissfully unaware of any problem. We eventually got the V5 in mid September, 6 months after picking up the van. We had done 3500miles by then.

 

[Pausim]

The Certificate of Conformity and Certificate of Newness are different documents and I think this might be the newness one.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/519020/Declaration-that-a-vehicle-is-new-V267.pdf

 

[Fallais]

Blackice, I have it in writing from DVLA that if not registered and showing as taxed on their online system. If you had been checked by police ANPR you would have had the vehicle seized, been reported for no tax and got 6 points for no insurance . It’s disgraceful that dealers are getting away with this . You were lucky thankfully .

 

[Fallais]

Thanks pausim

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[BlackIce]

Thanks FaIlais,
Yes agree I was lucky and also gullible for believing at face value what I was told. In my defence it was the first new vehicle I have ever bought and thought the dealer would know best. Also it was the answer I wanted after having my first brand new van sat on the drive for 3 months.

 

[Pausim]

I have bought 2 new motorhomes and both dealers knew:
A) How to register a new vehicle using the paper system
B) How long it takes and
C) That you shouldn’t drive it before the registration appears on the DVLA database.

Edit. They also both got the application right first time.

 

[Speve]

Hi speve, my vehicle isn’t imported, it’s a brand new compass made in Consett county Durham . It’s not coachbuilt it’s their Campervan model and is a standard CV40 model . The vehicle was supplied with a uk V55 registration form and has full certificate of conformity

Dealer is at fault here they need to be sorted as you say if they can’t send correct paperwork there is something wrong and why have they not re sent documents to DVLA?
I think you need to get some solicitor involved to save you anymore stress I wish you luck with it try and stay calm? easy said I know but health more important

 

[Fallais]

09:15 new update. Spoken to Compass, they say certif of newness is only for imported vehicles and that the DVLA is wrong . They are contacting dealer again to see if the dealer can persuade DVLA they are wrong !
You couldn’t make this up

 

[Pausim]

09:15 new update. Spoken to Compass, they say certif of newness is only for imported vehicles and that the DVLA is wrong . They are contacting dealer again to see if the dealer can persuade DVLA they are wrong !
You couldn’t make this up

That is not what it says on the DVLA website.

• a certificate of newness (or declaration of newness for imported vehicles), if the vehicle is new

It clearly indicates that a certificate is required for all new vehicles, the only difference for an imported vehicle is that they call it a declaration. They would surely find it easier and quicker to supply what the DVLA is asking for than to try arguing that one is not needed. I can’t see why they don’t just fill the ****** form out and say sorry.

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[Pausim]

Another thought. The vehicle is imported, it is a Fiat. Perhaps you should find out where Compass bought the Fiat from and ask them if they can supply a V267.

 

[Fallais]

11am update !!!!
God bless her ! Nichola from compass has taken bull by horns and spoken to DVLA direct to tell them that in no way is this vehicle an import. DVLA have made the error of setting up the whole registration as an import. After discussions with several people DVLA have agreed that a cert of newness is not actually required but need a letter from compass to confirm they built it and that compass are uk based. Typically DVLA won’t accept emails or scans from compass or dealership so everything has to go back in post and the whole process has to start again !
At least Compass themselves are now involved and I have a direct contact to Nichola who has done her best to help.

 

[Usually confused.]

Progress!

looks like some light at the end of the tunnel.

 

[Fallais]

All paperwork now sent apparently. Let’s see what happens

 

[Mountain man]

Good luck keep us updated with progress.And let’s hope you get to enjoy your new purchase.

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[george w menzies]

I would be asking the dealer why he didn't do the registration online if they could. I didn't think the dealer could tax the vehicle so I would be querying this as well with them.

the dealer taxed mine online checked it was taxed shortly after it was

 

[Pausim]

the dealer taxed mine online checked it was taxed shortly after it was

Not all registrations can be done online. I have no idea why some dealers can and others can not.

 

[Deneb]

Not all registrations can be done online. I have no idea why some dealers can and others can not.

The same as some can register for the block registration scheme and some can't or won't find it financially viable, as per my earlier link.

But you can't tax a vehicle that isn't yet registered anyway

 

[BlackIce]

My dealer had a set of reg numbers and registered and taxed the van online in March 2020 but due to DVLA staff working from home it was not put on the database so when I checked in August there was no record of my van. It was September before I got my V5 and my reg was on the online database.

 

[Fallais]

Blackice, your dealer lied to you. If you successfully register any vehicle online with the DVLA it will show up on their system without intervention within 5 days. The reason you didn’t get your log book was either your dealer never sent the registration away or that the DVLA returned the paperwork and your dealer did not rectify . Dealers often have the reg numbers to put on the paperwork prior to registering. Who was the deaer ?

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