Unregistered Campervan

[Otter Spotter]

Sadly he’s 150 miles away. I had the camper transported to me as couldn’t drive it back for covid rules .
It looks like I’ll just have to sit tight, although I feel completely cheated. If I was made aware if this from the offset I would have had the camper delivered on a 21 plate

Name him then so other potential purchasers can make sure it doesn’t happen to them

 

[Sapper520]

Yes, the dealers are given a set of numbers to work from.

Mine didn’t. Had to do it the old fashion way. He sent off the paperwork, including payment for Tax. 3 weeks later we got a letter from DVLA with our Reg number. Told the Dealer, he got the plates made up, 3 days later we had the V5C.

 

[Pausim]

Mine didn’t. Had to do it the old fashion way. He sent off the paperwork, including payment for Tax. 3 weeks later we got a letter from DVLA with our Reg number. Told the Dealer, he got the plates made up, 3 days later we had the V5C.

Interesting. We were shown a list of available numbers to choose from by the dealer weeks before the motorhome was available. It still took 3 weeks + from when the paperwork was submitted. This can not be done before the motorhome is in the country because they have to prove that VAT and duties have been paid as part of the submission for registration. They also have to submit Certificate of Conformity and manufacturers documents which are not usually released until the manufacturer has been paid.

 

[ontheroadagain]

We had the same problem in April 19. Dealer messed up the postal application and it was returned two weeks later. Had to be corrected and sent off again. All in it took 6 weeks for it to show on the database. I was fuming but there was nothing I could do except wait. Dealer said to just use it. DVLA said if I did it could be impounded.

 

[Pausim]

Dealer said to just use it. DVLA said if I did it could be impounded.

Yet another dealer giving misinformation. Not good.

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[Gromett]

Spriddler

prior to it being delivered to me

I took the vehicle out to do some shopping and was stopped by the police within a mile of leaving home.

 

[Sapper520]

Interesting. We were shown a list of available numbers to choose from by the dealer weeks before the motorhome was available. It still took 3 weeks + from when the paperwork was submitted. This can not be done before the motorhome is in the country because they have to prove that VAT and duties have been paid as part of the submission for registration. They also have to submit Certificate of Conformity and manufacturers documents which are not usually released until the manufacturer has been paid.

Big MH dealers may have the ability to do it on line and have lists of Reg numbers, like most major car dealers, but not the smaller MH dealers........not yet anyway.

Ours is a German build, on a Fiat Ducato base. It arrived on the UK in August, but we wanted to wait until September for the new registration.

It was only last September we picked up our new van.

 

[Mountain man]

When we bought our new CV 40 we were told it could not be taxed online and paper work had to be sent in it took about 3 to 4 weeks.

 

[Minxy]

Just a thought.....
If it isn't registered yet how does it have number plates.....unless the dealer has a list of pre-designated numbers from DVLA

When buying new you are often given a list of numbers which have been assigned to the dealer by the DVLA and you pick one, that's how I ended up with my BD69 DWG (dawg) one.

 

[Pausim]

Big MH dealers may have the ability to do it on line and have lists of Reg numbers, like most major car dealers, but not the smaller MH dealers........not yet anyway.

The list of numbers is a separate matter from doing it on line. They had the registration numbers but still had to submit the written application with all the tax records etc.

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[mitzimad]

i would phone the dealers and tell them the police had siezed the vehicle and ask if he would collect it

 

[Cheshirecat57]

Bought mine in August for Sept registration
I requested photo copies of the V55 and registration forms that the dealer submitted to DVLA, which they gladly did for me
As it happens, the registration took just 2 weeks and was active prior to collection so we were ok

Unfortunately, I believe that DVLA,DVSA and plenty of other services/companies are comfortable ( in some cases positively eager) to hide behind the Covid excuse to give sh*t service to “customers” without options
DVLA in my opinion, not fit for purpose

 

[Coolcats]

I have just bought a brand new Compass CV40 which the dealer registered and taxed (inc first reg fee) on the day prior to it being delivered to me. I have insured the vehicle and then checked the DVLA data base but the van was not showing . I queried this with the dealer who informed me that the registration was done by posting the V55 to Swansea and that it would take a few days to show on the database but I would be fine to drive the vehicle as there was a 14 days grace period given by DVLA for this exact reason.
I took the vehicle out to do some shopping and was stopped by the police within a mile of leaving home. They informed me that the vehicle was not registered or taxed on the database . I showed them my invoice and paperwork and they agreed to let me take the vehicle home , but told me it should stay on the drive and not be driven until I had received the V5C.
I contacted DVLA immediately and they confirmed that they had not processed and paperwork and could not verify if it had been received. They also stated that there had not been any 14 days grace agreement in place for many years and that the dealer was very wrong to suggest otherwise. Because of COVID the DVLA are stretched and although online Afril registrations were being completed in normal timescales , postal registrations were taking much longer and in some cases can take between 8 to 10 weeks !
I am now left with a very expensive vehicle on my drive which can’t be driven for goodness knows how log and is basically useless to me at present.
has anyone else had a similar experience or can offer any advise ?

Just a thought do check that your vehicle is registered as sold by your dealer with the manufacturer or the warranty won’t have started. One other thought is regarding extended warranty you need to act quickly and pay for this if not already done so. (This was my dilemma when we purchased new).

 

[Pausim]

Just a thought do check that your vehicle is registered as sold by your dealer with the manufacturer or the warranty won’t have started. One other thought is regarding extended warranty you need to act quickly and pay for this if not already done so. (This was my dilemma when we purchased new).

A good point. The extended Fiat warranty has to be taken out within 15 days of registration. Imported motorhomes usually have a 2 year warranty but if the chassis was purchase from a UK Fiat agent it may have an extra year. I would say your dealer should know but since he seems to be incompetent he might not.

Extended Warranties

Mopar® Vehicle Protection vous offre la possibilité d’étendre la couverture au-delà de la période de garantie. Maximum Care Camper est le plan le plus complet.

www.mopar.eu

 

[Sapper520]

The list of numbers is a separate matter from doing it on line. They had the registration numbers but still had to submit the written application with all the tax records etc.

So the bigger dealers still have to do the applications in the old fashioned way, other than being able to tell DVLA which Reg number as been allocated to a certain vehicle? Whereas, our dealer had to send the paperwork off and DVLA allocated the Reg number.

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[EuroTrotters]

Why were you stopped by the police ?

 

[Minxy]

Why were you stopped by the police ?

Probably to see if he had any doughnuts on board which they could 'legitimately' confiscate as not essential foodstuffs!

 

[Rob Hammond]

Why were you stopped by the police ?

He wasn’t legal .

 

[Pausim]

So the bigger dealers still have to do the applications in the old fashioned way, other than being able to tell DVLA which Reg number as been allocated to a certain vehicle? Whereas, our dealer had to send the paperwork off and DVLA allocated the Reg number.

I don’t know who has access to the online system and which vehicles they can register. I am just saying that having an advance list of registration numbers is not dependant on the vehicle/dealer being eligible for on line registration.

 

[Minxy]

Why were you stopped by the police ?

He wasn’t legal .

It could simply be that he didn't appear on the ANP system or they were checking MHs in case they were breaking the rules by having 'holidays'.

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[Minxy]

So the bigger dealers still have to do the applications in the old fashioned way, other than being able to tell DVLA which Reg number as been allocated to a certain vehicle? Whereas, our dealer had to send the paperwork off and DVLA allocated the Reg number.

I don’t know who has access to the online system and which vehicles they can register. I am just saying that having an advance list of registration numbers is not dependant on the vehicle/dealer being eligible for on line registration.

I imagine part of the reason that dealers with the higher throughput for new MH registrations have a list is that those numbers will then be allotted to them by the DVLA from the offset with all the dealer's details already in they system against them, then when they get the paper registration docs as part of the process is already done it will be just a matter of adding in the owner, price, tax etc details. With the vast majority of registrations for other types of vehicle taking place online not having to do so much 'manual' inputting means less time spent on it by DVLA staff thus less cost to them.

 

[Pausim]

It could simply be that he didn't appear on the ANP system or they were checking MHs in case they were breaking the rules by having 'holidays'.

My understanding is that if it is not on the DVLA database it can only be driven legally on trade plates. I suspect the ANPR system works from that database. When I was waiting the dealer said the database was usually updated twice a day, once first thing and again around the middle of the day. My registration first appeared online sometime around 8AM.

 

[EuroTrotters]

He wasn’t legal .

Come to Manchester!

An awful lot are not legal.

We just dont have the Police Force we need.

 

[Rob Hammond]

Come to Manchester!

An awful lot are not legal.

We just dont have the Police Force we need.

I suppose it’s pot luck/unlucky if your spotted as the op was .

 

[Deneb]

How a new vehicle can be registered with DVLA depends on what access the dealer is allowed, or has applied for.

There will be a cost to the dealer in setting up secure online block registration which may not be effective for a small volume specialist dealer. Conversely, for large car and van dealer networks it is not a consideration.

Vehicle registration schemes for the motor trade

Vehicle registration schemes for the motor trade - non-secure, secure and Register a Vehicle (RaV) service - how they work, who can use them and how to apply

www.gov.uk

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[Pausim]

I suppose it’s pot luck/unlucky if your spotted as the op was .

We often see one of these on the main roads into Bournemouth and Poole.

Day trippers who might have made a last minute decision to chance a visit to the coast without taxing the car are fair game.

I know they also do it on the Eastern Road into Portsmouth. A dealer collected a motorhome from me, they didn’t spot the trade plates on the picture and sent me a penalty notice. Easily cleared up with a simple phone call, the operator took one look at the picture and apologised for them missing the trade plate.

 

[Fallais]

Have just paid subs so am now able to update everybody.
The nightmare continues. Still not showing on DVLA so was going to just sit it out and wait, however dealer rang me today to say that DVLA has returned the paperwork saying that they require a certificate of newness to be able to proceed. The CON is apparently needed for imported vehicles and not official conversions by manufacturers like Compass and Eldiss. The dealer spoke to DVLA but they are insistent.
I rang Compass themselves who say that there are no CON and that the dealer needs to tell DVLA they are wrong !
I seem to be going in circles, and meanwhile the vehicle stands in the snow on my drive as I am unable to drive it to its storage as the vehicle remains unregistered, untaxed and thus uninsured. I am literally at my wits end .
I desperately want to keep the vehicle but unless this resolves itself quickly fear I am having to instruct my solicitor to take action.
What a complete nightmare it has been buying a compass, surely they can lease directly with DVLA to sort out

 

[Fallais]

Have just paid subs so am now able to update everybody.
The nightmare continues. Still not showing on DVLA so was going to just sit it out and wait, however dealer rang me today to say that DVLA has returned the paperwork saying that they require a certificate of newness to be able to proceed. The CON is apparently needed for imported vehicles and not official conversions by manufacturers like Compass and Eldiss. The dealer spoke to DVLA but they are insistent.
I rang Compass themselves who say that there are no CON and that the dealer needs to tell DVLA they are wrong !
I seem to be going in circles, and meanwhile the vehicle stands in the snow on my drive as I am unable to drive it to its storage as the vehicle remains unregistered, untaxed and thus uninsured. I am literally at my wits end .
I desperately want to keep the vehicle but unless this resolves itself quickly fear I am having to instruct my solicitor to take action.
What a complete nightmare it has been buying a compass, surely they can lease directly with DVLA to sort out

 

[Swifter]

Have just paid subs so am now able to update everybody.
The nightmare continues. Still not showing on DVLA so was going to just sit it out and wait, however dealer rang me today to say that DVLA has returned the paperwork saying that they require a certificate of newness to be able to proceed. The CON is apparently needed for imported vehicles and not official conversions by manufacturers like Compass and Eldiss. The dealer spoke to DVLA but they are insistent.
I rang Compass themselves who say that there are no CON and that the dealer needs to tell DVLA they are wrong !
I seem to be going in circles, and meanwhile the vehicle stands in the snow on my drive as I am unable to drive it to its storage as the vehicle remains unregistered, untaxed and thus uninsured. I am literally at my wits end .
I desperately want to keep the vehicle but unless this resolves itself quickly fear I am having to instruct my solicitor to take action.
What a complete nightmare it has been buying a compass, surely they can lease directly with DVLA to sort out

I sympathise with your situation . Not good . The vehicle being uninsured must be a real worry . Is it worth calling the DVLA yourself and just keep going on at them until they find someone who does know the rules ? Don’t let them fob you off although I am guessing this is easier said than done . Good luck

 

[Jimbohorlicks]

If you have insurance taken out ,even without the tax it is insured.if you can't get it taxed and you have paid for the tax through the dealer ,you should ask for a refund on that at least.

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