Stop start error

Bobbydaisy

Free Member
Joined
Oct 13, 2021
Posts
517
Likes collected
752
Funster No
84,839
MH
Elddis CV20
New van ,21 plate Ducato Elddis CV20, started van to move to new site and has Stop/Start error message , also light on panel below right of steering wheel showing light illuminated for Stop/Start . Pushed button on the panel and tried restarting van and error showing still. Stop:Start not operating when stopping at traffic lights etc , drove about 80 miles and at new site, still got error , any ideas ? Thanks .
 
How do you get more wear and tear with an engine off?
You’ve read earlier posts outlining associated tech that bypasses starter motor use (petrol) or efficiency gaines in compression starts (diesel)? 👍🏻😎🤞

You do need to expect the engine to stop when you come to a halt but I don’t see how there’s a accident waiting to happen at junctions.
Esp. If you assume the engine is stopped and you go when starting the engine when lifting the clutch, etc. has started the engine.
Most of us can adapt to S/S quicker than switching between manual and auto gearboxes. IMO
If an engine stops for 10 seconds the wear on the battery and starter motor will cost more in the long run than the small amount of fuel it saves. I live on a road which joins a busy roundabout, if I have the S/S on I cannot pull away fast enough to get out into the traffic. I do use the S/S if I am likely to be stationary for a minute or 2 I should add that it's an automatic diesel.
 
Upvote 0
3 way fridges normally run of the alternator when driving, Hymer's have a relay in the EBL that allows them to be run off the leisure when the engine is stopped.

The OP has a PVC so probably a compressor fridge, with the lower current they use probably wired only to the leisure battery.
Compressor fridge on my van ,will check out the wiring to see where it’s supplied from had only assumed it’s was from leisure battery. Will get van booked in as I think from the consensus of replies it’s most likely the sensor issue, around 2K miles also is more than a coincidence maybe. Thanks for the input folks.
 
Upvote 0
It will defo be the sensor I had the same stop start error with mine, there should be a recall on your van check here if you already haven't enter vin no.

Screenshot_20220527_120723_com.microsoft.emmx.jpg

 
Upvote 0
It will defo be the sensor I had the same stop start error with mine, there should be a recall on your van check here if you already haven't enter vin no.

View attachment 623100

Brilliant, that’s great to hear it’s the same error message and issue. Will check vin on the link you gave me. Many thanks very much appreciated.

Subscribers  do not see these advertisements

 
Upvote 0
I have a sequence when getting in the car ........
1 foot on clutch and brake *
2 release electric handbrake
3 engage auto-hold handbrake
4 TURN OFF S/S
5 start engine

took a couple of days to get used to the sequence and takes around 3 seconds.

* Engine only starts on key with clutch depressed.
 
Upvote 0
Best thing to do with stop start is turn it off.
It does your battery no favours restarting at almost every junction and set of lights
Have you seen the size of the battery on the stop/start Ducato. It is huge, twice the size of a standard starter battery. Probably about 200aH, and AGM. Obviously the system is designed for stop/start. In reality it doesn't operate a great deal. .... Maybe thats because I don't drive in heavily congested areas.
 
Upvote 0
My kia s/s only works in the summer when the battery is at the tòp of its charge but the battery is now 8.5 years old . S/S is voltage fussy
 
Upvote 0
It will defo be the sensor I had the same stop start error with mine, there should be a recall on your van check here if you already haven't enter vin no.

View attachment 623100

Checked the VIN , strangely no recalls or issues associated……..hmmm guessed that may be the case 😉
 
Upvote 0
Final post for this but a bit of info that may be of help . Plugged in OBD reader and started engine and got P24AE Particulate Matter Sensor error. Booked in for repair to Fiat Commercial workshop, defo not Start/Stop issue.
5C0DF918-FB71-49C8-9252-F7011E3FA432.jpeg

Subscribers  do not see these advertisements

 
Upvote 0
Update for anyone else who has/gets this error , Particulate Matter Sensor fault, diagnosed at Fiat Commercial dealer workshop , new sensor required. Dealer asked me to contact Fiat Customer Care as they have real difficulty obtaining part, did so and got Fiat Customer care manager assigned and case I D , been very helpful, however part still not at dealership, customer care said it has been dispatched from Italy . Expect to be without van for a number of weeks if this happens, for us from 4th of June so far, even more frustrating is it happened in the summer when we want to use the van most 😫holidays on hold !!
 
Upvote 0
Update for anyone else who has/gets this error , Particulate Matter Sensor fault, diagnosed at Fiat Commercial dealer workshop , new sensor required. Dealer asked me to contact Fiat Customer Care as they have real difficulty obtaining part, did so and got Fiat Customer care manager assigned and case I D , been very helpful, however part still not at dealership, customer care said it has been dispatched from Italy . Expect to be without van for a number of weeks if this happens, for us from 4th of June so far, even more frustrating is it happened in the summer when we want to use the van most 😫holidays on hold !!
Just I thought, can you not still use the van we did until the sensor arrived.
 
Upvote 0
Just I thought, can you not still use the van we did until the sensor arrived.
Not recommend by the dealership but I guess they would play it safe ,it’s at amber engine warning so not critical but a new van so a bit wary on it going red or possibly causing more damage long term. It’s a sensor , so it not detecting a major problem if it occurs, is a worry. Think I will hang off a bit yet and hope the part arrives, 🤞
 
Upvote 0
Not recommend by the dealership but I guess they would play it safe ,it’s at amber engine warning so not critical but a new van so a bit wary on it going red or possibly causing more damage long term. It’s a sensor , so it not detecting a major problem if it occurs, is a worry. Think I will hang off a bit yet and hope the part arrives, 🤞
Fiat Camper told us we could use it but understand your concern, think they are on a long delivery.
 
Upvote 0
Fiat Camper told us we could use it but understand your concern, think they are on a long delivery.
Ah that’s interesting, thanks .Will keep that in mind as we really want to get away , but I guess not too far .

Subscribers  do not see these advertisements

 
Upvote 0
Depends on the wind and tide 😀anybody’s guess when it will arrive . They said 14 to 21 days ………😲
 
Upvote 0
This is what happened with our new 2021 Fiat Ducato approximately 2 months after we collected it from the dealer. The odometer reading was 1,955 miles.

These messages/warnings appeared on the dashboard:
  • Stop&Start Unavailable message
  • A circle with an A inside and an exclamation mark to the right
  • A Check engine warning (with an audible alert)
  • Amber Engine light
We were in Aviemore on a trip. We phoned Fiat Camper Assist who sent a local engineer to check it out.
  • The engineer said there were some “undocumented” errors, which he couldn’t diagnose as he didn't have the most recent error codes.
  • He said it would need a proper Fiat check to reveal what these errors were.
  • However, he didn’t see any errors that indicated that it was dangerous to drive.
  • He reset the warnings.
  • He said it might or might not recur; we would just have to wait and see.
Later that day, a different message, the Low AdBlue warning message, came on followed by a reappearance of the above engine warning messages.

When we got home, we booked an appointment with our local Fiat commercial garage. The earliest appointment was 6 weeks hence but we were told it was okay to drive the van in the meantime.

When the Fiat garage checked the engine, they said that this is a known problem with Fiat Ducato: around 2000 miles the on-board computer incorrectly senses a problem with the fuel filtering. They checked the engine and it was all fine. They also said that the Ad Blue warning light that happened soon after would be part of the same issue.
 
Upvote 0
Start stop message on Ducato can accompany another failure, such as Engine Management Light caution. Any other warning lights on? Happened to me when DPF sensor failed and triggered EML.
I had the stop/start failure and orange engine management light come up on a trip to Spain(Fiat Ducato 2020 3500miles) just carried on and halfway from Santander to Villajoyosa it just cleared and not come back on (fingers crossed)
 
Upvote 0
Checked the VIN , strangely no recalls or issues associated……..hmmm guessed that may be the case 😉
I put my VIN into the box and clicked check. It came back with a completely different VIN number????

Subscribers  do not see these advertisements

 
Upvote 0
New van ,21 plate Ducato Elddis CV20, started van to move to new site and has Stop/Start error message , also light on panel below right of steering wheel showing light illuminated for Stop/Start . Pushed button on the panel and tried restarting van and error showing still. Stop:Start not operating when stopping at traffic lights etc , drove about 80 miles and at new site, still got error , any ideas ? Thanks .
This a sensor (particulate matter sensor) which needs replacing if you can source 1,
But u can buy a reader off eBay for £19.00 and clear fault until your dealer can locate new sensor.
 
Upvote 0
This is what happened with our new 2021 Fiat Ducato approximately 2 months after we collected it from the dealer. The odometer reading was 1,955 miles.

These messages/warnings appeared on the dashboard:
  • Stop&Start Unavailable message
  • A circle with an A inside and an exclamation mark to the right
  • A Check engine warning (with an audible alert)
  • Amber Engine light
We were in Aviemore on a trip. We phoned Fiat Camper Assist who sent a local engineer to check it out.
  • The engineer said there were some “undocumented” errors, which he couldn’t diagnose as he didn't have the most recent error codes.
  • He said it would need a proper Fiat check to reveal what these errors were.
  • However, he didn’t see any errors that indicated that it was dangerous to drive.
  • He reset the warnings.
  • He said it might or might not recur; we would just have to wait and see.
Later that day, a different message, the Low AdBlue warning message, came on followed by a reappearance of the above engine warning messages.

When we got home, we booked an appointment with our local Fiat commercial garage. The earliest appointment was 6 weeks hence but we were told it was okay to drive the van in the meantime.

When the Fiat garage checked the engine, they said that this is a known problem with Fiat Ducato: around 2000 miles the on-board computer incorrectly senses a problem with the fuel filtering. They checked the engine and it was all fine. They also said that the Ad Blue warning light that happened soon after would be part of the same issue.
Thanks for that in depth explanation, very helpful, it’s exactly the same issue ,similar mileage apart from the Adblue part , think I will reset the error and use the van , probably come back but think the consensus is it’s ok to use in the meantime.
 
Upvote 0
Does this Stop/Start fault & DPF sensor problem relate to both the 2.3 and later 2.2 FIAT engines that were assembled in 2021?
 
Upvote 0
Mines 2021 reg, 2.3 , 140 , 9 speed auto, no idea when the engine was actually built though .
 
Upvote 0
Thanks for that in depth explanation, very helpful, it’s exactly the same issue ,similar mileage apart from the Adblue part , think I will reset the error and use the van , probably come back but think the consensus is it’s ok to use in the meantime.
Update , Fiat customer care just called , part now in UK , due at dealership next Tuesday/Wednesday 🤞

Subscribers  do not see these advertisements

 
Upvote 0
Mines 2021 reg, 2.3 , 140 , 9 speed auto, no idea when the engine was actually built though .
My vehicle has the later 2.2 160BHP engine 9 speed auto. I am curious to know if the 2.2 uses the same sensors as the 2.3? The FIAT Camper website VIN checker does not report any recalls against the chassis number.
 
Upvote 0
Stop/start on a Fiat Ducato is a waste of time and everyone should just leave them off. What happens is when the system don't meet the requirements you get a stop/start warning and EML comes on. The most common fault is the battery because even though its charged or you have charged it up over night when tested it says its at 100% charge and you think its ok, however the health of the battery may only be 50 or 60%. If the batteries health goes below 75 - 80% ish the fault will normally come on. The best bet then is to renew the battery and clear the faults.
1656524038831.png
 
Upvote 0
Does this Stop/Start fault & DPF sensor problem relate to both the 2.3 and later 2.2 FIAT engines that were assembled in 2021?
Mine is a 9 speed auto 2020
 
Upvote 0
On a new Fiat the most likely problem is the exhaust gas sensor. There have been loads failing on new Fiats (including mine) as it seems there has been a bad batch of them. It will give exactly the symptoms you describe and seems to happen at around 2000 miles. It is driveable, but only on lowish revs. Take it to a Fiat dealer ASAP. Their diagnostic check will soon identify it, and it takes them less than half an hour to replace.
When my exhaust gas sensor failed it also affected the auto cruise system as well as the start /stop.
 
Upvote 0
Stop/start on a Fiat Ducato is a waste of time and everyone should just leave them off. What happens is when the system don't meet the requirements you get a stop/start warning and EML comes on. The most common fault is the battery because even though its charged or you have charged it up over night when tested it says its at 100% charge and you think its ok, however the health of the battery may only be 50 or 60%. If the batteries health goes below 75 - 80% ish the fault will normally come on. The best bet then is to renew the battery and clear the faults.
View attachment 636074
Hmmmm ? That’s not what most of the diagnositic software refers to and previous posts from people who I believe know what they are talking about refer to as a faulty sensor, my battery has been confirmed 100% ok from the dealer , and why would get the error below , confirmed by the Fiat dealership and getting a new part all the way from Italy say otherwise

Subscribers  do not see these advertisements

 
Upvote 0

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Log in

Already a member? Log in here.

Latest journal entries

Back
Top