Outlook - access denied

[StillGoing]

My father in law has been forced to upgrade his email client to Outlook on Windows. He’s been ignoring the prompt to upgrade to Outlook for a long time, but finally Microsoft forced him in to it.

He’s opened Outlook and now can’t open his email - he gets access denied.

Has anyone else come across this?

I’m an Apple person so I’m not familiar with Outlook on Windows.

 

[sedge]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

 

[MichaelT]

Happens to me occasionally, just click on inbox

 

[Revolvor]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

If you have a free @virgin.net account, have you had the email telling you that they are closing your account?

 

[bobnick]

I have Outlook (late Hotmail). PITA

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[meanders]

It should have copied across all the accounts details within Outlook in the upgrade. However if he was on a really old version that may not have happened.

https://community.spiceworks.com/t/...denied-you-do-not-have-the-permission/1013655 will probably help.

 

[U.Toadifact]

I have used Hotmail for years but for the last twelve months it has been a right heap of doggy doo with repeated failures to allow my email client to connect. I have migrated to Yahoo which has been perfect for me.

 

[Odd job]

I have a couple of Hotmail accounts both working well, Mrs odd's Hotmail is good but the outlook app on her phone doesn't work well, she uses Gmail to access the Hotmail account

 

[Kannon Fodda]

Some systems like Gmail will need specific approval from within the Gmail system to allow third party windows apps like Outlook to connect. You'd need to log in directly in a browser to enable thus.

But I refuse to use the cut down outlook thingy. Unless you want to subscribe micro$oft want to monetise it and will spam you with adverts looking suspiciously like emails.

I now simply use Gmail in the Chrome browser. Alternatively use a third party email client like thunderbird but you'd then need to do the authentication thing.

 

[Jev88]

Are you trying to access via app or have you tried accessing via a webpage instead?

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[Miggs]

I have used Thunderbird email client on my Windows PC for as long as I can remember.
Works perfectly.

 

[StillGoing]

Access using Outlook client

 

[gus-lopez]

I have Outlook (late Hotmail). PITA

This^^

 

[Kannon Fodda]

Access using Outlook client

Who is the email provider - gmail, hotmail, virgin ????

Any guidance may need to be specific based on the provider as they all have different authentication protocols.

But short term, most of the email providers offer web based browsing and that may be the quickest way of maintaining access by simply going to the website and logging in.

 

[StillGoing]

Who is the email provider - gmail, hotmail, virgin ????

Any guidance may need to be specific based on the provider as they all have different authentication protocols.

But short term, most of the email providers offer web based browsing and that may be the quickest way of maintaining access by simply going to the website and logging in.

It’s with TalkTalk.

All working fine unit Microsoft intervened!

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[Kannon Fodda]

If you're trying to add a TalkTalk Mail account to Outlook for Windows then you need to add as an IMAP email account. To get to that stage select Continue when Microsoft wants you to create an Outlook.com account and Cancel that and then you'll be presented with an Advanced Setup button. Select the Advanced Setup and scroll down to select an IMAP account.



You need the TalkTalk Mail email address and its password. The advanced settings are as below:



IMAP configuration
Hostname: mail.talktalk.net
Port: 993
Secure connection type: SSL / TLS (recommended)



SMTP configuration
Hostname: smtp.talktalk.net
Port: 587
Secure connection type: StartTLS