Outlook - access denied

[StillGoing]

My father in law has been forced to upgrade his email client to Outlook on Windows. He’s been ignoring the prompt to upgrade to Outlook for a long time, but finally Microsoft forced him in to it.

He’s opened Outlook and now can’t open his email - he gets access denied.

Has anyone else come across this?

I’m an Apple person so I’m not familiar with Outlook on Windows.

 

[sedge]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

 

[MichaelT]

Happens to me occasionally, just click on inbox

 

[Revolvor]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

If you have a free @virgin.net account, have you had the email telling you that they are closing your account?

 

[bobnick]

I have Outlook (late Hotmail). PITA

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[meanders]

It should have copied across all the accounts details within Outlook in the upgrade. However if he was on a really old version that may not have happened.

https://community.spiceworks.com/t/...denied-you-do-not-have-the-permission/1013655 will probably help.

 

[U.Toadifact]

I have used Hotmail for years but for the last twelve months it has been a right heap of doggy doo with repeated failures to allow my email client to connect. I have migrated to Yahoo which has been perfect for me.

 

[Odd job]

I have a couple of Hotmail accounts both working well, Mrs odd's Hotmail is good but the outlook app on her phone doesn't work well, she uses Gmail to access the Hotmail account

 

[Kannon Fodda]

Some systems like Gmail will need specific approval from within the Gmail system to allow third party windows apps like Outlook to connect. You'd need to log in directly in a browser to enable thus.

But I refuse to use the cut down outlook thingy. Unless you want to subscribe micro$oft want to monetise it and will spam you with adverts looking suspiciously like emails.

I now simply use Gmail in the Chrome browser. Alternatively use a third party email client like thunderbird but you'd then need to do the authentication thing.

 

[Jev88]

Are you trying to access via app or have you tried accessing via a webpage instead?

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[Miggs]

I have used Thunderbird email client on my Windows PC for as long as I can remember.
Works perfectly.