Outlook - access denied

[StillGoing]

My father in law has been forced to upgrade his email client to Outlook on Windows. He’s been ignoring the prompt to upgrade to Outlook for a long time, but finally Microsoft forced him in to it.

He’s opened Outlook and now can’t open his email - he gets access denied.

Has anyone else come across this?

I’m an Apple person so I’m not familiar with Outlook on Windows.

 

[sedge]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

 

[MichaelT]

Happens to me occasionally, just click on inbox

 

[Revolvor]

Who is his email account with - eg ours is Virgin (@ ntl world ) dot blah so access mine via Virgin Media

If you have a free @virgin.net account, have you had the email telling you that they are closing your account?