IQ Go have introduced a fair useage policy limiting eu data (8 Viewers)

[379inca]

Went to top up my IQ Go sim today with 100 gb of data for £20.00 to discover as of 20th September (yesterday) they have changed the conditions to a fair useage policy. 100gb in uk and only 25gb in Europe. Up until today I had had no notification of this. Am I doing something wrong or have any of you come across this. I find this a little frustrating as they were keen enough to take my annual subscription a few weeks ago.
Looks like I shall be buying a local data sim.

 

[HKF]

I wouldnt write them off just yet, they are still trying to sort a solution.

I really hope they can find a solution I don't want to leave them as their service has been amazing!

 

[Manic]

We have 30gb on mine & 25gb on the boss's will have to buy a local sim.

I’m getting a reglo sim again Monday
Always thought the IQ go was expensive

 

[ChrisL]

Thats not what i was told. Anita has a Tesco sim and they wouldnt/ couldnt confirm how the EU roaming may be affected prior to the recent extension to 31/12/2025.

I don't understand how that's different to what I posted, they've recently extended to the end of 2025, it is now September, in the latter part of the year. Since the middle of 2022 they announced that free EU roaming and all your allowance would end in January 2023 unless you had a contact prior to June 2022 in which case the change wouldn't effect you, towards the end of 2022 they said the roaming would continue until January 2024 then towards the end of 2023 it was extended until January 2025 now its been extended until January 2027 we'll have to wait until towards the end of 2025 to find out if it's been extended again.

 

[Kups]

I just bought one last week before leaving the UK not put any data on it yet I shall be onto them for a refund of my £20.
Their big selling point on their website was EU roaming.

Try POPIT next time Lenny. 100 GB for £25 but have to activate in the UK. There's always Starlink.........

^{_{Subscribers  do not see these advertisements}}

 

[Kups]

Smarty, we have unlimited for £20 a month and no contract - cancel when you want and restart using the same number. There is a fair EU usage. We have 2 sims and alternate them each month.

There's a Fair Use EU limit of 12 GB per month, so poor compared to many others.