Email from Popit regarding roaming (20 Viewers)

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funflair

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Dec 11, 2013
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It's now £1.60 and still shows on their website and my account. So I believe it's still available. I've asked their customer services to confirm.
I can't see it on my account (app or browser) and likewise I can't see the roaming compliance figure either.
 
Feb 23, 2021
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I can't see it on my account (app or browser) and likewise I can't see the roaming compliance figure either.
Just had this confirmation back from popit. Looks like it's time to cancel. Tesco mobile PAYG with 100gb Rocket pack may be this year's solution.

"Hi, the on hold will not be available as of now. Due to the changes to the EU roaming this is no longer viable. you can drop this to the lowest calls and texts only. We are looking at the pay per use as the same thing as on hold but a package so you can change up and down as required but only on the billing date.

as you can imagine there is still a lot of re thinking now they have changed it only matter of 3 days ago with no notice."

Regards

Support
 

grasscutter

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We ported both of our numbers to Popit as over the course of a year with roaming it worked out the best option for us.
Looks like we are stuck with it until we return home from our current trip.
 
Feb 23, 2021
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Final update from Popit customer services explaining why I am still on the £1.60 "Hold" sub.

As you are on hold at the moment, your on hold cost will still continue, which will be charged at your next billing date on October 21, 2024.

However, once you decide to reactivate, you will no longer be able to place it on hold.

Kind regards,
Support


That's two personal responses since they opened their Customer Services this morning - how refreshing!

As I don't need the router sim until December I'm going to sit and spectate developments up to 21 October. If they haven't got a suitable new plan I'll cancel and move to Tesco PAYG 100gb "Rocket" pack which suits our winter holiday timetable. £30 a month for 100 Gb is fair enough and a UK phone sim so no VPN needed. Well that's 2025 sorted but Tesco's offer is only until 2026, so back on the merry go round then.

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125BEER

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Feb 5, 2018
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Just had this confirmation back from popit. Looks like it's time to cancel. Tesco mobile PAYG with 100gb Rocket pack may be this year's solution.

"Hi, the on hold will not be available as of now. Due to the changes to the EU roaming this is no longer viable. you can drop this to the lowest calls and texts only. We are looking at the pay per use as the same thing as on hold but a package so you can change up and down as required but only on the billing date.

as you can imagine there is still a lot of re thinking now they have changed it only matter of 3 days ago with no notice."

Regards

Support
Please see previous posts regarding TESCOMOBILE......👍

Cheers
 
Feb 23, 2021
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BURY ST. EDMUNDS
Funster No
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Adria Coral 670 SLT
Exp
Since 2002
Please see previous posts regarding TESCOMOBILE......👍

Cheers
Thanks, that's what I said in my previous post #65. Although Popit may yet come up with a new package that suits before I need a router sim after Christmas.
 

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