Disgruntled CAMC Warden Joining Here!

[dash300]

does anyone use campsite wifi now most of us get our internet connection via our phones offering free wifi now is a gimmick

I do too, but if I can reduce eating into my data usage I go for free wifi. I revert to free wifi wherever I am. CCC have been offering it for years along with most other hospitality outlets but CMC always charged which was the point I was trying to make.

 

[Wack]

The problem with deposits though is some folk could afford to pay a penalty every weekend so they can pick and choose whilst denying others a chance.

Some maybe but it'd be very few, people with money don't like wasting it in my experience,plus it'd stop people booking all the weekends 12 months in advance then cancelling on the tuesday before if the weather looks dodgy.

I've booked a couple of non CAMC sites with a deposit which I'm quite happy to do, full payment is due 2 weeks before arrival which I'm also fine with

 

[Offagain]

I wish an ex mason would post telling us all about the frog licking and one legged handshakes.

Be much more interesting than campsite gossip.


Cmon theres bound to be one or two on here.....we won't tell anyone

There is no such thing as an ex mason. Once you know “the secrets” you’re one of them. There is no escape.

 

[Northernraider]

There is no such thing as an ex mason. Once you know “the secrets” you’re one of them. There is no escape.

Thats what ive heard.

 

[Brains]

Brains said:
If you book you should pay money up front.

Why ? Plenty of hotels I've worked in, you pay your bill on departure.
Credit card guarantee against non arrival perhaps

Bill on departure would be fine, but a deposit at the very least should be taken on booking, or on arrival if you did not make a booking and turned up on the off chance.

The two issues are people that book up places on C&MHC sites and then never arrive.
And the need for wardens, especially of little CL's, to have to find the occupants and collect money the old fashioned way.
There should be no need in this day and age for wardens to need to collect cash for bookings, that should all be automated.

It would also enable the C&MHC to blacklist certain people who had abused the membership in the past.

^{_{Subscribers  do not see these advertisements}}

 

[Janine]

It would also enable the C&MHC to blacklist certain people who had abused the membership in the past.

I think that is already in place - 2 no-shows or very late cancellations within 12 months results in a very sternly written email

 

[Brains]

Project booking capability
the new booking system
It's the Preloved booking system the club is trying to redesign for our use

All pitch bookings will be easyJet style "reactive booking" 2 for 1 offers,coupons out of mags,corporate discounts etc, the van pitched next to you may be paying more or less than you depending when and how and where they booked.poss goodbye to the mag and membership cards become digital

Hacking, to use the technical term, a second hand system to do what you need to do is a cheap way to sort of get what is needed, however unless you have the original designers and writers on board as part of a team it will never work as it should.

It's bit like putting an old V8 in an old VW, the vehicle will move, but that does not mean it's good for 200 mph on the autobahn, and you will be constantly fiddling with it, as it's a unique installation.

The pricing issue is known as 'Dynamic pricing' the more interest shown in a particular location and date the higher the price.
It is an option that can be switched on and off, location by location and date by date (even if they say this is not possible)

Whilst I can see dynamic pricing could work for non members, for actual members, as long as you are booking (and paying a deposit) say 24 or 48hrs in advance I see no advantage at all, that is why you have membership, to stop exactly that sort of eventuality.

 

[82125]

In my experience, parachuting "managers" into jobs that they have no direct experience in rarely ends up well. We had a boss at work who said "I don't need to know the process, I only need to know how to manage my staff", I think he had an Honours Degree in Arrogance !
He was one of the worst people I have ever worked under and he was useless at "managing".

what could possibly go wrong?
Matt Hancock, Secretary of State for Health and Social Care... I worked in the NHS for 16 years and certainly saw his "impact"...
at least after his fiasco he's in another position now where he can do less damage.. oh, wait..

 

[Oldwarden]

I've a question for folks on here who have been long time members

When do you think the rot set in?

The club has always employed professional management with lawyers and accountants and advertising folk ,however in my memory it was quirky but member based organisation
It employed wardens who were allowed to run sites as they saw fit and God help guests who disagreed.
To be honest if ever they had to have a word with me I needed it

So when?

For me it was that awful TV prog 6 years ago with the then chairman of the club driving his caravan on a rally course in the forest and trashing it and then we had some really awfull stereotypes of caravan types doing a driving course around bails of hay. Awfull TV and members came in the office to object to us on site
That was for !e the start of the end for a member based club
Sad

 

[Phill D]

The CCC take a deposit when booking and the balance due the morning of arrival automatically.
I don't read many complaints about them doing this.
The ability to block book CMC sites for the whole year ahead and cancel at short notice without penalty no doubt affects online availability of bookings.

I think the taking of a deposit at booking and the ability to transfer that deposit if a reasonable amount of notice is given of cancellation would be fine. Of course cancellation for compassionate grounds should be accepted.

^{_{Subscribers  do not see these advertisements}}

 

[DuxDeluxe]

For me it was that awful TV prog 6 years ago with the then chairman of the club driving his caravan on a rally course in the forest and trashing it

That was absolutely priceless though. Nearly fell off the chair laughing when that happened. You are right though, the rest of the programme was rubbish (awning erection competitions) - I only watched that because someone mentioned it

 

[Janine]

I've a question for folks on here who have been long time members

When do you think the rot set in?

The club has always employed professional management with lawyers and accountants and advertising folk ,however in my memory it was quirky but member based organisation
It employed wardens who were allowed to run sites as they saw fit and God help guests who disagreed.
To be honest if ever they had to have a word with me I needed it

So when?

For me it was that awful TV prog 6 years ago with the then chairman of the club driving his caravan on a rally course in the forest and trashing it and then we had some really awfull stereotypes of caravan types doing a driving course around bails of hay. Awfull TV and members came in the office to object to us on site
That was for !e the start of the end for a member based club
Sad

I have been a member since 2005 and, apart from the obvious hikes in prices, I can honestly say that I have seen no changes.
I have never found any wardens to be anything other than courteous and helpful - in fact, being a singleton, I have found them to be extra helpful. Maybe it’s because I am courteous and respectful to them?
The only reason that I won’t be renewing in January is down to cost.

 

[Nirvanauk]

Wardens are always helpful I find. Every year I write in to say deposits should be taken and obviously thousands of others do. So it looks like they've been listening.

 

[robnchris]

What's going on please?

Simon sold it to the CAMC in April this year, it has been a site that had seasonal pitches, lots of the people that had those pitches for 20 odd years left because the club insisted they join the club.
Through Simon people used to pre book the same pitch for the same weeks every year that now won't happen which has upset a lot of people, understandable as The club bought an established campsite that had a successful working system but that won't fit in with their computer system.
For what ever reason the club phoned us up 4 nights before we were due to arrive and asked us for full payment, when i told the warden at the Exeter Race Course site about this she had a dickie fit saying that is not right, the CAMC don't do that, well they just have and they did it to most of the people we spoke to whilst there.

Before the Club bought the site we and many others had already booked and payed the deposit for a pitch in 2022, the club have said they don't think they can guarantee we'll get that pitch.
A shame they had to meddle with what was a well proven working booking system.

The wi-fi on the site was free when Simon owned it, the wardens said that will change next year and there will be a charge.

 

[Phill D]

I must admit that I tend to agree with Janine apart from price changes which have made me grumble a bit the only other thing I have noticed is due to covid and the ensuing stay cations and therefore curtailing ability to book or restriction on access to the Web pages.

What we will never see is how the CMC treat and react to its staff. And that appears to be what is driving the op's submissions.

One thing I have never thought is that the CMC is a club run for its members I have always considered it as a liesure business with slightly more tolerant booking terms than other organisations.

^{_{Subscribers  do not see these advertisements}}

 

[Hirsch]

I think that is already in place - 2 no-shows or very late cancellations within 12 months results in a very sternly written email

How would you know Janine

 

[dash300]

I've a question for folks on here who have been long time members

When do you think the rot set in?

The club has always employed professional management with lawyers and accountants and advertising folk ,however in my memory it was quirky but member based organisation
It employed wardens who were allowed to run sites as they saw fit and God help guests who disagreed.
To be honest if ever they had to have a word with me I needed it

So when?

For me it was that awful TV prog 6 years ago with the then chairman of the club driving his caravan on a rally course in the forest and trashing it and then we had some really awfull stereotypes of caravan types doing a driving course around bails of hay. Awfull TV and members came in the office to object to us on site
That was for !e the start of the end for a member based club
Sad

To be honest as a user I don't experience any 'rot' setting in; the sites are fine, not cheap but it's my choice to use them when I want to. You clearly have an agenda by very publicly grinding your axe, drip by drip on this forum but I'm not sure beyond using the forum as a dumping session that MotorhomeFun Forum can actually help the issues you have with your employer.

 

[Odd-no-more]

I joined this year because of the no deposit bookings, with all the uncertainty of Covid, I liked the ability to cancel at no cost if needed. So far I have only stayed on one CMC site, I have another booked for our main holiday in September, I booked it in March (I think). The warded on the site I did stay at was friendly and helpful and I hope the next one will be as well. We normally use the CL sites and so far they have been good too. We have been members of the CCC for years, and will decide later if we should keep both or which one to drop if we decide that's the best option. Deposits on bookings would not help us stay with CMC.

 

[bridgedino]

I've a question for folks on here who have been long time members

When do you think the rot set in?

The club has always employed professional management with lawyers and accountants and advertising folk ,however in my memory it was quirky but member based organisation
It employed wardens who were allowed to run sites as they saw fit and God help guests who disagreed.
To be honest if ever they had to have a word with me I needed it

So when?

For me it was that awful TV prog 6 years ago with the then chairman of the club driving his caravan on a rally course in the forest and trashing it and then we had some really awfull stereotypes of caravan types doing a driving course around bails of hay. Awfull TV and members came in the office to object to us on site
That was for !e the start of the end for a member based club
Sad

Sorry but I’d rather you’d joined this site due to your love of all things MH. Its obvious that you've got issues with where you use to work. Put it to bed and move on, life's too short

 

[hja]

Bill on departure would be fine, but a deposit at the very least should be taken on booking, or on arrival if you did not make a booking and turned up on the off chance.

The two issues are people that book up places on C&MHC sites and then never arrive.
And the need for wardens, especially of little CL's, to have to find the occupants and collect money the old fashioned way.
There should be no need in this day and age for wardens to need to collect cash for bookings, that should all be automated.

It would also enable the C&MHC to blacklist certain people who had abused the membership in the past.

CLs don’t have wardens. They are not owned or run by the Club. Up to owners whether they want to collect money electronically, some do, especially if they have other aspects to their businesses, eg farm shop, cottages etc. For others it would be more trouble than it is worth. I would much rather be able to pay on a card and not cash, but it is what it is. Every CL is different - that is their beauty.

^{_{Subscribers  do not see these advertisements}}

 

[Spriddler]

Sorry but I’d rather you’d joined this site due to your love of all things MH. Its obvious that you've got issues with where you use to work. Put it to bed and move on, life's too short

I've been a member of the C&MC for about ten years but I don't have any particular interest in what goes on behind the scenes. I've only used their sites for maybe 5 nights a year at most when convenient for attending specific family or motorbike events. I have always found them clean and well organised with welcoming and good natured wardens.

 

[Jamesh]

I wonder what are the chances of the management finding a way of selling off the C&MC to asset striping venture capitalists.... Stranger things have happened.

I won't be supprised if Dido Harding joined the board at some point!!!

Cheers James

 

[Ninjabob]

Firstly well done for joining - my comment about five posts with a rant proved incorrect. I am not a member now but have been many moons ago during a tugger period in my life. Seems to me taking reasonable non refundable deposits on bookings makes sense as people seemed to "hedge their bets" by making multiple bookings many months ahead in the off chance the weather might be nice or they could attend. No use whatsoever for the club or their members - I remember the chances of booking anything on the Brighton site was nigh on impossible. The website is a bit rubbish - I have only looked at the classified ads and that was a mess. The reason I have not joined is out of season there are so many deals as available from the big players my thoughts are why bother coughing up subs only to find the block bookers have been "at it". Am I wrong to assume a warden's job is a sort of live in occupation where a pitch is provided and so appealing to full timers? If it is that is a bad place to start in negotiating a review of what a warden's responsibilities might be. Bit like a tied cottage situation where you can find yourself out on your elbow. Regardless of the morality of that situation the club is probably operating in the best interests of it's members and not it's warden's i.e. by employing slave labour members are getting the best pitch price possible. I do not approve of these tactics but they are widespread elsewhere in society.

 

[tonyidle]

I wonder what are the chances of the management finding a way of selling off the C&MC to asset striping venture capitalists.... Stranger things have happened.

I won't be supprised if Dido Harding joined the board at some point!!!

Cheers James

What would be the point unless to raise money for more sites? Despite posts to the contrary it isn't a business making profits for its shareholders - there aren't any. It really is a Club.

 

[Oldwarden]

First up
We wardens run some of the nicest sites in the UK and your all very welcome both for a week or just a day to empty and fill and do your washing and rest a night.our battle is with the current new management not our customers.you pay our wages and were all happy to see you.A full happy site in summer about 6 o'clock with BBQs on bottles open is a fine thing to manage.and reminds us why we started the job.

Travellers


mmmm a tricky one this

Single traveller families often stay on sites for a few days ..no problems however a hardcore of awkward squad travellers can rock up with bookings and cause havoc

The club has play a straight bat legally and moves in a company of specialist baylifs with court orders the travellers know what they are doing and move ontime.....however during this process it's a nightmare with agro and vandalism and personal threats to staff..really ugly sometimes . It's really at the top of every wardens horror list
As regards known troublesome travellers travelling around our network I can reassure you very strongly that wardens do our very best to ensure you have a nice trouble free stay on all our sites

That's all I'm prepared to say

Another way we look after you unseen

^{_{Subscribers  do not see these advertisements}}

 

[Jamesh]

What would be the point unless to raise money for more sites? Despite posts to the contrary it isn't a business making profits for its shareholders - there aren't any. It really is a Club.

Like building societies then?!

Cheers James

 

[Langtoftlad]

Haters gonna hate.

What & how the CAMC operates seems to suit their subscribers.
Just because their processes doesn't suit you, doesn't mean it's wrong for the majority of members.

Thats what ive heard.

Freemasonry is much misunderstood.

 

[gus-lopez]

What would be the point unless to raise money for more sites? Despite posts to the contrary it isn't a business making profits for its shareholders - there aren't any. It really is a Club.

there is more than one way to skin a cat?
So no shareholders , ideal!
High salaries, good employer pension payments, company vehicles, full expense accounts,etc;etc,.

 

[Northernraider]

Haters gonna hate.

What & how the CAMC operates seems to suit their subscribers.
Just because their processes doesn't suit you, doesn't mean it's wrong for the majority of members.


Freemasonry is much misunderstood.

Thats apparent when Lenny HB thinks they build walls

 

[monzer]

Freemasonry is much misunderstood.

I think the panel of the Hillsborough enquiry understood it pretty well.

^{_{Subscribers  do not see these advertisements}}