Dealer adding 3k to delivery cost

[seanyspud]

We are buying a Hymer and are two weeks away from delivery. The dealer has just told us the fantastic news(their words) that they are increasing the price by 3k. Is this normal? We are buying it so our disabled son has a base when we’re out and about. We really want to get it for him but feel we’re being taken advantage of.

 

[chaser]

What makes you say a strange thing like that?

Because the one the buyer gets is what it was like two years ago in the dealers showroom, the ones in the showroom when he picks his up will be two years advanced to the one he drives off in.
Plus if trade has eased they might already have the two years newer ones on the forecourt.

 

[funflair]

With a bit more thought, should they actually be selling these vans at all.
What else do you spend so much money on then have to wait up to two years, it's crazy that they don't actually know how much they are going to be, surely it's the same with the manufacturer, how can they sell something they havnt got, if they know it's going to take two years to make them why aren't they forward buying the stuff they need to make them, or even expanding so that it doesn't take two years.
The whole thing makes no sense to me.

Lots of stuff, there are watches that you go on a waiting and they tell you if you can have one, there are lots of cars that you factory order and they take months to arrive, let's face it they are building this for you to your spec and there are other people in front of you on the list.

If a van has a two year delivery schedule you are possibly getting a new spec that has not even been announced or sometimes even designed so how can they forward order parts for something that has not been designed.

Many of the factories are expanding but that doesn't happen overnight, buildings to build and machinery to install and then they need to find the staff to man this expansion, and then what if all this demand is a "Covid blip" and then they find they have no work for the new factory in a couple of years time.

 

[chaser]

Lots of stuff, there are watches that you go on a waiting and they tell you if you can have one, there are lots of cars that you factory order and they take months to arrive, let's face it they are building this for you to your spec and there are other people in front of you on the list.

If a van has a two year delivery schedule you are possibly getting a new spec that has not even been announced or sometimes even designed so how can they forward order parts for something that has not been designed.

Many of the factories are expanding but that doesn't happen overnight, buildings to build and machinery to install and then they need to find the staff to man this expansion, and then what if all this demand is a "Covid blip" and then they find they have no work for the new factory in a couple of years time.

You can get a new watch for a fiver anywhere, havnt seen any new vans for that.

 

[funflair]

Because the one the buyer gets is what it was like two years ago in the dealers showroom, the ones in the showroom when he picks his up will be two years advanced to the one he drives off in.
Plus if trade has eased they might already have the two years newer ones on the forecourt.

That's not how it works though, they don't build it straight away and then make you wait two years, you are on a list and get the latest spec when your turn comes, if we ordered a new Morelo tomorrow I don't know what we would get as the new models are launched at Dusseldorf in September and a new van is taking around 12 months to build so new spec and new price list by then.

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[funflair]

You can get a new watch for a fiver anywhere, havnt seen any new vans for that.

That's not what you asked though, what is the waiting time for a JCB fastrac built to your spec.

 

[Lenny HB]

Because the one the buyer gets is what it was like two years ago in the dealers showroom, the ones in the showroom when he picks his up will be two years advanced to the one he drives off in.
Plus if trade has eased they might already have the two years newer ones on the forecourt.

Not in my experance, my current van I ordered in Oct 2016, Fiat and Al-Ko chassis built Dec 16, Hymer build Feb 17, I picked it up early March 17.
Similar with previous two vans.

Currently deliveries are extended but it will still be a new van when I get it.

 

[Howard B]

You can get a new watch for a fiver anywhere, havnt seen any new vans for that.

You can also pay significantly more than £5 for a watch.

 

[Northernraider]

One hour with a solicitor and they will be able to explain whether or not the dealer can increase it, or more likely, what the odds are. So nowhere near £3k.

After that the OP will be in a better position to decide what to do. The OP will already have put down a deposit, and what happens to that if they cancel will depend upon what the contract says, and again that is a consideration. Knowing the seller I suspect they will play hardball. After all if the OP cancels the dealer
will be able to sell it easily at the present list price, which I expect will be a lot more than 3k higher.

If it was me I would probably pay up.


I agree with you in principle. When I decide I want it I want it now. Can't understand how or why people order at the NEC shows and then wait for months. But the market now is changed,

When we bought our present motorhome it was sitting unregistered on the dealer's forecourt at a decent reduced price because it was last year's model and had 20k of extras on it. I negotiated hard to get another 5k off. 2 weeks later I picked it up. The 2 weeks was because of the delay of the DVLA in registering it.
None of that will happen nowadays and the DVLA will probably take 2 months rather than 2 weeks.

From what Lenny HB and Minxy Told me recently they haven't paid any deposits on their new vans or only a couple of hundred quid . Which is why I said In my first post I'd just say stuff it and go buy a second hand one and have it next week

 

[Lenny HB]

From what Lenny HB and Minxy Told me recently they haven't paid any deposits on their new vans or only a couple of hundred quid . Which is why I said In my first post I'd just say stuff it and go buy a second hand one and have it next week

For a start I don't want a secondhand one and more to the point no s/h ones in the UK. A few s/h 141's on mobile.de more expensive than my new one on order & lower spec,.
It's got to be LHD, 180 engine & 9 speed ZF gearbox and there ain't none about.

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[chaser]

That's not how it works though, they don't build it straight away and then make you wait two years, you are on a list and get the latest spec when your turn comes, if we ordered a new Morelo tomorrow I don't know what we would get as the new models are launched at Dusseldorf in September and a new van is taking around 12 months to build so new spec and new price list by then.

Much the same as buying a pig in a poke then.

 

[chaser]

For a start I don't want a secondhand one and more to the point no s/h ones in the UK. A few s/h 141's on mobile.de more expensive than my new one on order & lower spec,.
It's got to be LHD, 180 engine & 9 speed ZF gearbox and there ain't none about.

How do you know how expensive it is if they don't tell you till they have it?

 

[Lenny HB]

How do you know how expensive it is if they don't tell you till they have it?

I have fixed price guaranteed.

 

[funflair]

Much the same as buying a pig in a poke then.

That’s why you would wait till Düsseldorf and you know what they are making for the next 12 months

How do you know how expensive it is if they don't tell you till they have it?

He has a fixed price I believe

 

[Carolyn and Kev]

We are buying a Hymer and are two weeks away from delivery. The dealer has just told us the fantastic news(their words) that they are increasing the price by 3k. Is this normal? We are buying it so our disabled son has a base when we’re out and about. We really want to get it for him but feel we’re being taken advantage of.

Spoke to Chelston motorhomes and they have said now they will take £10k as a deposit and will call you when it's due to finalise a full figure ! They cannot give a deal on a new motorhome now because they are going up monthly!
Suggest you buy second hand. You are at least sure of its price.
Kev

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[chaser]

That’s why you would wait till Düsseldorf and you know what they are making for the next 12 months


He has a fixed price I believe

Obviously the op hasn't.

 

[chaser]

I'm sorry I don't want to prolong this as I have no intention of buying another van, new or second hand but if you buy a van today and you specify what you want but then they change it before you get it how do you know you want the change.?

 

[Minxy]

For a start I don't want a secondhand one and more to the point no s/h ones in the UK. A few s/h 141's on mobile.de more expensive than my new one on order & lower spec,.
It's got to be LHD, 180 engine & 9 speed ZF gearbox and there ain't none about.

Picky, picky, picky ...

 

[Minxy]

I'm sorry I don't want to prolong this as I have no intention of buying another van, new or second hand but if you buy a van today and you specify what you want but then they change it before you get it how do you know you want the change.?

You don't, a lot of purchase agreements have a clause about being able to change the spec etc. I suspect that when it arrived if you were not happy with the change you could in theory tell them to stuff it and get your deposit back, not quite so easy in reality though.

 

[funflair]

I'm sorry I don't want to prolong this as I have no intention of buying another van, new or second hand but if you buy a van today and you specify what you want but then they change it before you get it how do you know you want the change.?

We are not talking about buying a van today though, we are talking about entering into a contract to have something built for you at some time in the future, there should really be a conversation between the customer and the supplier so that you and they get it right.

If you are having a Vario built it could be 3 years before you see it so there will be many conversations to be had around spec and price before you ever see your van, I think every manufacturer and dealer will handle things differently so really the purchaser needs to be having these conversations.

And back to the OP £3k in two years is really a pretty good deal.

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[DDJC]

I am assuming that you accepted the deal based on a price? And now they want three grand more? Someone tell me why YOU should have to pay more, because of their inability to deliver? They should be paying you.
If you (and others) do pay the increase price, it will encourage them to do it again and again, maybe even to you before your van is delivered.

So, I would say, GFY, you shyster. Give me my deposit money back now. Walk away. You may find that they call you back and are more reasonable.

Go get a five year old second hand one. You will find that the previous owner has added some touches that your dealer would charge you for.
Don't forget to spend a little bit of the thousands you will have saved, on a case of decent Cru Rhone, with which you can toast yourself for standing up for all new motorhome buyers against greedy motorhome dealers.

 

[Northernraider]

For a start I don't want a secondhand one and more to the point no s/h ones in the UK. A few s/h 141's on mobile.de more expensive than my new one on order & lower spec,.
It's got to be LHD, 180 engine & 9 speed ZF gearbox and there ain't none about.

Yeah I was talking about the op.

 

[Just smiffy]

Personally I would ask for written assurance of first class service and warranty repairs

 

[Googlebot]

Okay, I did think that was laughable just after I posted. I mean, they promise that anyway.

 

[Just smiffy]

What chaser is saying is partially correct, on say a 2022 model of whatever, you start pulling it apart and you will find date stamps all over it maybe 2-3 years previously so in affect most of your brand new 2023 is in fact mostly 2 years old….

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[jockaneezer]

A guy at work put his name down for a Lotus sports car, which had quite a waiting list for them. He never received the car, because the dealer contacted him and bought it off him before it had even been deliverd, I think the lad made about £12k in just over a year ?

 

[chaser]

The top and bottom of it is that a lot of new motorhome buyers have more money than they know what to do with and three grand here and there is chicken feed, and dealers know very well they can get away with it so they can quote any price they like because they know they can put it up later.
But then someone who has committed every spare penny they have to it gets an unknown bill for something completely out of their control.
The whole thing stinks in my opinion.

 

[Lenny HB]

Spoke to Chelston motorhomes and they have said now they will take £10k as a deposit and will call you when it's due to finalise a full figure !

How Much!
I've only put £500 down and it's refundable. 10k is taking the pee, I've never put more than 1k down on a new van.

 

[funflair]

I am assuming that you accepted the deal based on a price? And now they want three grand more? Someone tell me why YOU should have to pay more, because of their inability to deliver? They should be paying you.
If you (and others) do pay the increase price, it will encourage them to do it again and again, maybe even to you before your van is delivered.

So, I would say, GFY, you shyster. Give me my deposit money back now. Walk away. You may find that they call you back and are more reasonable.

Go get a five year old second hand one. You will find that the previous owner has added some touches that your dealer would charge you for.
Don't forget to spend a little bit of the thousands you will have saved, on a case of decent Cru Rhone, with which you can toast yourself for standing up for all new motorhome buyers against greedy motorhome dealers.

Then the dealer puts it out the front and sells it for even more as prices have gone up, so then the OP doesn’t get the new van they waited two years for and possibly want new to have disability adaptions and get VAT back, so who is the winner then.

 

[Northernraider]

What chaser is saying is partially correct, on say a 2022 model of whatever, you start pulling it apart and you will find date stamps all over it maybe 2-3 years previously so in affect most of your brand new 2023 is in fact mostly 2 years old….

Aye even the tyres

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[DDJC]

Then the dealer puts it out the front and sells it for even more as prices have gone up, so then the OP doesn’t get the new van they waited two years for and possibly want new to have disability adaptions and get VAT back, so who is the winner then.

So you agree with the concept of a dealer ripping someone off?