Dealer adding 3k to delivery cost

seanyspud

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Jun 23, 2023
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Hymer - possibly
We are buying a Hymer and are two weeks away from delivery. The dealer has just told us the fantastic news(their words) that they are increasing the price by 3k. Is this normal? We are buying it so our disabled son has a base when we’re out and about. We really want to get it for him but feel we’re being taken advantage of.
 
The result of those of us buying new out of choice feeds the market for those who prefer to buy a used vehicle.
It's a choice; this inverse flag waving snobbery about buying used over new is replicated over many forums I visit.
Buy whatever suits your needs and desire. I bought a second hand Cabin Cruiser and used it for 40 years.
Sold that and decided to buy a new PVC as opposed to used. It's a free market and deals are there to be done both new and used.(y)
 
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Sorry to read you are being asked to pay £3k more for you Hymer, we ordered ours from Southdowns in 2021 (factory order to our spec.) and despite price increases prior to delivery, 12 months later, we didn't pay a penny extra! Delivered October 2022, today the same spec is about £15k more than we paid.
 
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Sorry to read you are being asked to pay £3k more for you Hymer, we ordered ours from Southdowns in 2021 (factory order to our spec.) and despite price increases prior to delivery, 12 months later, we didn't pay a penny extra! Delivered October 2022, today the same spec is about £15k more than we paid.
I'm sure that'll help the OP :LOL:

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But a lot of us don't want 10 year old bangers.
A crappy comment to make. We all have our own budgets when buying a MH and, as everyone on here knows, even buying a 10 year old vehicle isn't cheap. We are more than happy with our recently new to us 10 year old MH. I don't understand why it matters who has a new MH or a 10 year old 'banger' as you call it, I thought this was place for everyone doing something we enjoy and sharing their experiences?
 
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Has nobody noted that the old bangers comment was between Lenny and Tam !!!!!
Yes but many people on here do not know about their love affair :ROFLMAO::ROFLMAO:

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The one thing about these new vans that I couldn't take is the wait, never mind the price, if I was paying 100 grand for a van it would have to be delivered tomorrow or I would change my mind the next day and want a different one.
And talking about ten year old vans as bangers doesn't make sense, these "new" ones you are buying are already 2 years old from when you bought it.
 
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The one thing about these new vans that I couldn't take is the wait, never mind the price, if I was paying 100 grand for a van it would have to be delivered tomorrow or I would change my mind the next day and want a different one.
And talking about ten year old vans as bangers doesn't make sense, these "new" ones you are buying are already 2 years old from when you bought it.
They might be 2 years old but nobody has sat on the toilet😜

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If the van was ordered two years ago there will have been significant price increases since then, the dealer is a business and has to pay Hymer for the van so that he can sell it on, maybe the delivery delays which are outside of his control have caught him out with a price rise that he can't absorb, not nice to have to pass in on to the customer but we are still in strange times for business.

When we ordered which was 4 years ago now the price was fixed and the wait was about 7 months so delivered in the same price year, but I also know that if we ordered a couple of years ago delays were pushing delivery into the next years pricing and they started to write this into the order agreement as a 5% or even 10% increment.

I know it is hard to swallow for the OP but they have waited this long now and £3k is obviously only a fraction of the actual price increase so my advice would be negotiate some sweetener as others have suggested and then just bite the bullet and get out there and enjoy the new van.

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Sounds odd that a fixed price has become semi fixed! But it's still the buyers decision go with it or not! I probably would stick with it as over that time inflation in general and motorhome inflation particularly has probably been a lot higher it's probably still a very good return on the deposit compared to buying new now if thats the calculation.
 
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I went to Travel world last year and was interested in a Hymer. They specifically told me they the prices were not set for 2023 and the prices were probably going to go up. I could put a fully refundable deposit down, but any price increases from Hymer would be passed onto me. £3k is not too bad. They were saying it could be from 10 to 15K. Personally I would ask for a free hab check and service to try to off set

I went to Travel world last year and was interested in a Hymer. They specifically told me they the prices were not set for 2023 and the prices were probably going to go up. I could put a fully refundable deposit down, but any price increases from Hymer would be passed onto me. £3k is not too bad. They were saying it could be from 10 to 15K. Personally I would ask for a free hab check and service to try to off set it.
If TW they aren't great at doing that stuff when you pay for it let alone foc lol
 
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If the van was ordered two years ago there will have been significant price increases since then, the dealer is a business and has to pay Hymer for the van so that he can sell it on, maybe the delivery delays which are outside of his control have caught him out with a price rise that he can't absorb, not nice to have to pass in on to the customer but we are still in strange times for business.

When we ordered which was 4 years ago now the price was fixed and the wait was about 7 months so delivered in the same price year, but I also know that if we ordered a couple of years ago delays were pushing delivery into the next years pricing and they started to write this into the order agreement as a 5% or even 10% increment.

I know it is hard to swallow for the OP but they have waited this long now and £3k is obviously only a fraction of the actual price increase so my advice would be negotiate some sweetener as others have suggested and then just bite the bullet and get out there and enjoy the new van.
But surely if you go out to buy a van this morning and the dealer gives you a price, that's it, you are buying at that price, it's not your fault they can't deliver it for two years, they should have allowed for that in the price.
They are in fact selling you a van under false pretences, they can't just decide to put the price up after two years that is no fault of yours.
 
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But surely if you go out to buy a van this morning and the dealer gives you a price, that's it, you are buying at that price, it's not your fault they can't deliver it for two years, they should have allowed for that in the price.
They are in fact selling you a van under false pretences, they can't just decide to put the price up after two years that is no fault of yours.
That is not the way it works. When you agree you want the motorhome you enter into a contract with the dealer. What happens after that will depend upon what the contract says. You are shown the contract when you and the dealer sign it. Many people do not read it before they sign, but they should. Without looking at the contract, which nobody except the OP has (or should have), nobody can say whether or not the dealer has the right to increase the price. And, as with all consumer contracts, it must comply with the Unfair Consumer Rights Act.

It may pay the OP to get some advice from a solicitor.

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It may pay the OP to get some advice from a solicitor.
£3k will soon be used up in solicitor fees and followed by a complete breakdown in relationship with a dealer you are tied to for 3 years for warranty issues.

If you go down that route you may as well cancel the order, it will be cheaper and easier.

Personally I would ask for written assurance of first class service and warranty repairs and suck it up. Just be very firm with what you want off them, having experience of them, they will fob you off at every opportunity.
 
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With a bit more thought, should they actually be selling these vans at all.
What else do you spend so much money on then have to wait up to two years, it's crazy that they don't actually know how much they are going to be, surely it's the same with the manufacturer, how can they sell something they havnt got, if they know it's going to take two years to make them why aren't they forward buying the stuff they need to make them, or even expanding so that it doesn't take two years.
The whole thing makes no sense to me.
 
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But surely if you go out to buy a van this morning and the dealer gives you a price, that's it, you are buying at that price, it's not your fault they can't deliver it for two years, they should have allowed for that in the price.
They are in fact selling you a van under false pretences, they can't just decide to put the price up after two years that is no fault of yours.
If the van is physically there and you can take it away in the next few days OK that's the price, but as Peter says a factory order is different and will be subject to a contract, the delivery period for our van was not envisaged being over 12 months so the price was fixed but also in the contract it said that we agreed to pay for said van when it came off production, that was OK as we were going out to the factory to pick it up and drive it home, well who's fault was it that Covid lockdown started the day it officially came off production but we had agreed in the contract to pay.

I think if our production had gone over 12 months we might have found that the fixed price was not as fixed as we thought ;)

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£3k will soon be used up in solicitor fees and followed by a complete breakdown in relationship with a dealer you are tied to for 3 years for warranty issues.

If you go down that route you may as well cancel the order, it will be cheaper and easier.

Personally I would ask for written assurance of first class service and warranty repairs and suck it up. Just be very firm with what you want off them, having experience of them, they will fob you off at every opportunity.
One hour with a solicitor and they will be able to explain whether or not the dealer can increase it, or more likely, what the odds are. So nowhere near £3k.

After that the OP will be in a better position to decide what to do. The OP will already have put down a deposit, and what happens to that if they cancel will depend upon what the contract says, and again that is a consideration. Knowing the seller I suspect they will play hardball. After all if the OP cancels the dealer
will be able to sell it easily at the present list price, which I expect will be a lot more than 3k higher.

If it was me I would probably pay up.

The one thing about these new vans that I couldn't take is the wait, never mind the price, if I was paying 100 grand for a van it would have to be delivered tomorrow or I would change my mind the next day and want a different one.
And talking about ten year old vans as bangers doesn't make sense, these "new" ones you are buying are already 2 years old from when you bought it.
I agree with you in principle. When I decide I want it I want it now. Can't understand how or why people order at the NEC shows and then wait for months. But the market now is changed,

When we bought our present motorhome it was sitting unregistered on the dealer's forecourt at a decent reduced price because it was last year's model and had 20k of extras on it. I negotiated hard to get another 5k off. 2 weeks later I picked it up. The 2 weeks was because of the delay of the DVLA in registering it.
None of that will happen nowadays and the DVLA will probably take 2 months rather than 2 weeks.
 
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