Avro energy collapsed

Realist said:
I’m with Octopus so my fingers and toes are crossed.

God, this country is going down hill fast and being one of the richest on this planet.

Why……. Greed.
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Nothing to do with Greed ! Most energy companies offer tariffs on the basis of how they predict energy will cost them to purchase, going forward. They are fairly restricted in what they can offer due to the Government cap and the competition from other energy companies. Gas prices have gone through the roof as a result of a world wide shortage, mostly down to Russia restricting supplies into Europe and this has resulted in UK (and other European energy companies) paying a lot more (a shed load more!) than they predicted they would be paying. The end result is they are now failing left right and centre. As I understand it those existing tariffs from failed companied will be honoured by the energy company taking over, mainly British Gas and so customers continue to get there supply at the agreed rate even though there energy company has gone awol.
 
pappajohn said:
Someone has to take over these failed companies, they can just leave folks with no power.
Maybe those accounts with smart meters could be cut off but what of those with dumb meters.....theyre still connected to the national grid regardless.
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Sounds like scaremongering. Why should smart meters make any difference. All they do is automatically inform the company of meter readings and have nothing to do with the supply connection.
 
pappajohn said:
Someone has to take over these failed companies, they can just leave folks with no power.
Maybe those accounts with smart meters could be cut off but what of those with dumb meters.....theyre still connected to the national grid regardless.
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OFGEM are required by law to a) ensure continuity of supply and to b) ensure that all monies are protected for the consumer.

Luckily I fixed my Tariff with British Gas a couple of weeks ago as they were only minimally more expensive than the minor companies
 
Borderland said:
Sounds like scaremongering. Why should smart meters make any difference. All they do is automatically inform the company of meter readings and have nothing to do with the supply connection.
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It is scaremongering as you say. Nobody will be cut off as a result of this

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All these different energy suppliers, but only 1 pipe supplying gas and 1 cable supplying electricity per street, etc, so how do they know whose gas / electric we are using ??
Also a lot of electricity suppliers claim to be supplying 100% renewable energy, it is all renewable, it is how it is renewed which is important, i assume they mean generated by wind or solar !!, but once again how do they ensure that they are only supplying it via the same cable network as every other supplier ??
Just pondering, as I am bored ! :giggle:
 
One thing to be aware of. Due to the cap on the standard tariff some companies are removing the standard tariff from their website. The fixed priced deals are not regulated like the standard tariff so can be of a higher price.
Be careful fixing in a price in the immediate future as they can be more expensive than the standard tariff and prices may well come back to normal once the Russians start pumping gas again.
 
DuxDeluxe said:
It is scaremongering as you say. Nobody will be cut off as a result of this
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Apart from the fact it simply wont happen, can you imagine, a team of 1,000s of engineers dashing around 100,000s of smart meter users to cut off each individual supplier. :giggle:
 
All those that their energy companies have gone bust, dont worry! You will still get your electric/ gas coming through the cables and pipes. You wont be cut off.
I follow Money saving expert and for years have chopped and changed my energy provider.
There have been some terrible companies out there and it has been a free for all, with seemingly everyone from M&S, Co-Op, Asda all and sundry and any old chancer opening up energy companies.
One by one they have fallen by the wayside! This crisis will take loads more and the Government will be bailing out the rest. We will end up where we started with about 6 big companies or Nationalisation!

3 companies ive been with have gone bust. My advice is to download or store your paper bills and photograph your meter readings. Do it now!!
I have always got any money owed if in credit, back, but it isnt instantaneous and has taken a few months.
There are NO cheap deals anymore.
Every tariff you will get now, will be considerably more expensive then your last one!
Bills are going to rise by 30/40/50%
Dont want to tell you how to suck eggs, but If you are struggling on a fixed income and have a Smart meter and the plug in energy thingy! Get it out and go round switching stuff on and off, seeing how much energy each item is using, you will be surprised how much energy somethings use. Draught proof your outside doors. Dont waste energy, dont fill the kettle up for one cup of tea. Dont heat rooms you dont use, put a frost stat on the heating source.
Turn the lights off, if your not in the room. My house is like Blackpool Illuminations sometimes! It drives me mad.
Most important thing. Dont worry, theres always an extra jumper you can put on, to keep warm😀
 
We were with Utility Point & they went kaputt a week ago. We've now been told that they have been taken over by EDF & that we're on their standard contract 😳. We're also informed that our credit balances are safe 🤞.

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PhilandMena said:
As I understand it those existing tariffs from failed companied will be honoured by the energy company taking over
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Sorry to contradict you, but that isnt correct.
You will be placed on the new companies variable rate, which in these times will be considerably dearer then the rate you have left.
 
I predict this will really hit Boris and co. come the next election.
Might not be their fault but the financial implications for almost everyone are going make millions very angry with the status quo.
 
Another Avro customer. Took out a fresh fix with them only this month after the expiry of my previous one. Glad I printed last month’s bill yesterday.
 
dash300 said:
Calm down dear! :rolleyes: These blips happen, and it's not just this Country the Continent is having the same blip with Gas prices and the linked issue with CO2 shortage.
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Have a look at their energy prices!

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cliffandger said:
We’re with Avro - £140 in credit - what happens now ?
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I was with Tonka when they went bang the energy regulators will put you with another company and the administrator will send you the credit however took months but nothing to worry about .
 
Isn't privatisation wonderful, minute storage for gas and totally reliant on the French for electricity. Still we can always blame the Russians.
 
jessthedog said:
Sorry to contradict you, but that isnt correct.
You will be placed on the new companies variable rate, which in these times will be considerably dearer then the rate you have left.
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Do you have a source for this ? LOL I have just found my own source
Your old tariff will end and you will be set up on a special ‘deemed’ contract - this means a contract you haven’t chosen - with your new supplier. This contract will last until you change it.

When your new supplier contacts you, ask to be put on their cheapest tariff or look around to compare other deals and switch supplier if you want to.

The switch to a new provider shouldn't take longer than a few days if your previous provider has gone bust. However, it could take up to 21 days to switch supplier with an average of 18 days for gas and 16 days for electricity.

This doesn't include the 14 day cooling off period where you can still change your mind.
 
ctc said:
Isn't privatisation wonderful, minute storage for gas and totally reliant on the French for electricity. Still we can always blame the Russians.
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I think appeasing the Green Lobby for so long has also played it's part before we got our infastructure in place and yet they only have one MP!

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Mines just gone. (Green.) Only hope the allotted new supplier won't hurt us too much with the obvious price rise.
 
PhilandMena said:
Do you have a source for this ? It does not make sense to me that a new higher rate can be imposed on a customer moved over from a failed company, especialy if there are cheaper rates available in the market place. This would also badly affect those who are on a fixed rate. To me it makes no sense.
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Here you go.
On the variable rate unless you ask

What happens if your energy supplier goes bust

Sit tight and wait for Ofgem to appoint a new supplier. Your supply won’t be disrupted.
www.ofgem.gov.uk www.ofgem.gov.uk
 
PhilandMena said:
Do you have a source for this ? LOL I have just found my own source
Your old tariff will end and you will be set up on a special ‘deemed’ contract - this means a contract you haven’t chosen - with your new supplier. This contract will last until you change it.

When your new supplier contacts you, ask to be put on their cheapest tariff or look around to compare other deals and switch supplier if you want to.

The switch to a new provider shouldn't take longer than a few days if your previous provider has gone bust. However, it could take up to 21 days to switch supplier with an average of 18 days for gas and 16 days for electricity.

This doesn't include the 14 day cooling off period where you can still change your mind.
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PhilandMena said:
Do you have a source for this ? LOL I have just found my own source
Your old tariff will end and you will be set up on a special ‘deemed’ contract - this means a contract you haven’t chosen - with your new supplier. This contract will last until you change it.

When your new supplier contacts you, ask to be put on their cheapest tariff or look around to compare other deals and switch supplier if you want to.

The switch to a new provider shouldn't take longer than a few days if your previous provider has gone bust. However, it could take up to 21 days to switch supplier with an average of 18 days for gas and 16 days for electricity.

This doesn't include the 14 day cooling off period where you can still change your mind.
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Taken from the Ofgem site.

How you’re protected when energy firms collapse

We may see more suppliers than usual exiting the energy market. How you're protected and guidance and support if your supplier stops trading.
www.ofgem.gov.uk www.ofgem.gov.uk

Could bills go up?​

When we appoint a new supplier using the Supplier of Last Resort process, we try to get the best possible deal for customers.

Suppliers we appoint will likely put you on a special ‘deemed’ contract when they take on your supply. This means a contract you haven’t chosen. A deemed contract could cost more than your old tariff, so your bills could go up. However, they are covered by the energy price cap Ofgem sets, which ensures you get a fair price if you are put on one.

When contacted by the new supplier, it’s best to ask to be put on their cheapest tariff or shop around if you want to. You won’t be charged exit fees. This is a challenging time in the market and we know that there may not be many tariffs available when shopping around right now.

Deemed contracts can cost more because the supplier takes on more risk. For example, they might have to buy extra wholesale energy at short notice for new customers. So they charge more to cover these costs.
 
I was with Green Network Energy who went bust in January and I was passed on to EDF.
I have just completed a switch from EDF to Shell on a three year fixed deal , phew just in time.

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Last edited:
I was with pfpenergy who went in the first round of this debacle. Not that surprised as I was on a tarrif set 18 months ago, when prices were about as low as you could get and no doubt if they had a lot of customers on similar they wouldn't balance the books. I'm moved to British Gas by Ofgem, but not sure how bad a deal that will be. I expect it will take a while to sort out bills as that all went belly up in July when they fitted a smart meter to electric and swapped the night for day readings, but didn't return for the gas smart meter. And I was in a lot of credit which will take a while to get refunded.

Incidentally, pfpenergy have since sent a bleating email that they have no confidence in the UK energy market and Business Secretary, as it will all end up back in the cartel of the big six energy companies once the small guys have gone under.
 
We were also with Avro.
However when it went dark tonight the light still came on so all is not lost.
We chose Avro after our then supplier Iresa went belly up.
I have admit up till now Avro had been ok and had given us no cause for concern in any way.
Anyway our direct debit with them has been cancelled, and there is just enough in credit to cover the next bill.
There are many worse off than us.
Interesting, and probably expensive, times ahead
 
Kannon Fodda said:
I was with pfpenergy who went in the first round of this debacle. Not that surprised as I was on a tarrif set 18 months ago, when prices were about as low as you could get and no doubt if they had a lot of customers on similar they wouldn't balance the books. I'm moved to British Gas by Ofgem, but not sure how bad a deal that will be. I expect it will take a while to sort out bills as that all went belly up in July when they fitted a smart meter to electric and swapped the night for day readings, but didn't return for the gas smart meter. And I was in a lot of credit which will take a while to get refunded.

Incidentally, pfpenergy have since sent a bleating email that they have no confidence in the UK energy market and Business Secretary, as it will all end up back in the cartel of the big six energy companies once the small guys have gone under.
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Too many little intermediary companies trying to milk the Market for a quick buck. The small guys new what they were getting into.

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