What I am saying is that you are the user therefore it is up to you to ensure that what you are doing is within the battery recommended specs.I'm having trouble following you as well?
How have I drained my batteries too quickly - unless you are referring to trying an inverter which turned on and instantly off and I am not doing anything to charge the batteries other than using the CTEK equipment as it was designed and professionally installed?
I am asking them for their opinion on the fact that it has been suggested to me that they can output too much current for the job they are designed for and could therefore have overcharged my batteries.
Any problems caused by not staying within the specs of the battery are down to you.
I am sure that is what CTEK will say.
CTEK made the charger, they can't be held responsible as to how you have used it.