Unprofessional Solar Install

If it is certain then why not name the company on here , include a photo of the invoice so there is no doubt, if it is the truth then there can’t be any repercussions for the OP, and it may save other people’s life’s to know who did this.
 
Proceed carefully.
Be certain of your ground
don't make accusations that cannot be backed up in Court if need be.
There is a case that the accused party has all but been named with the information contained in the post (a simple google search reveals a candidate)
if the alegations are false, there is a potential claim for defamation / libel, however the truth is your defence against this - you cannot libel if you tell the truth (and can prove it ) with evidence at the time the accusation is made.
 
Dutch 68 said:
If it is certain then why not name the company on here
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Tread very carefully. I'd not be happy to name a company just yet . This is a third party review, they they are not allowed. Were the cables in situ prior to the Job? Was it pre-wired? These are questions for the owner and or fitter.
 
Companies like this certainly need to be told their work isn't acceptable and be made to re do it to a satisfactory standard.
Perhaps the company owner doesn't know his staff are carrying out bodge jobs.

One thing Ive learned is to always look at work carried out. Our van came back from the dealers after repair with large staples inserted in the lino, only noticeable when I insisted the hot air duct was moved. Needless to say I am having new lino put down when it goes for habitation check.
 
gerry mcg said:
Proceed carefully.
Be certain of your ground
don't make accusations that cannot be backed up in Court if need be.
There is a case that the accused party has all but been named with the information contained in the post (a simple google search reveals a candidate)
if the alegations are false, there is a potential claim for defamation / libel, however the truth is your defence against this - you cannot libel if you tell the truth (and can prove it ) with evidence at the time the accusation is made.
Click to expand...
These are not false allegations and my friend who owns the van has contacted Jim directly.
We have more photographic proof of the work that was carried out and of course, the invoice.

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irnbru said:
Companies like this certainly need to be told their work isn't acceptable and be made to re do it to a satisfactory standard.
Perhaps the company owner doesn't know his staff are carrying out bodge jobs.

One thing Ive learned is to always look at work carried out. Our van came back from the dealers after repair with large staples inserted in the lino, only noticeable when I insisted the hot air duct was moved. Needless to say I am having new lino put down when it goes for habitation check.
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Also with things like this, manufacturers would like to be notified, they don’t take kindly to distributors and fitting centres who install their products incorrectly, as their brandname will be in the news in a very negative way too, when there is a fatality caused by a incorrect installation of their product.
 
chaser said:
It's almost impossible to believe a proper company has done this, the biggest amateur bodger would have made a better job, whoever has done it needs sacking on the spot to save someone else having the same.
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Trouble is whilst you need a professional qualification for many jobs, gas and mains electric etc. Anyone can set up as an vehicle electricia. Just assuming it is low voltage does not make it less dangerous, although not really up to date with the latest wiring systems I have spent over 40 years repairing motorhomes and caravans. Quite a few have come to me with, well it was ok but when we were away it stopped working. On tracing the fault found poor connections, undersized wiring, nothing clipped to prevent chafing. So undo the bodges, resize/reroute wiring, protect the added circuits with fuses. Basically start again.
 
Rob Turner said:
These are not false allegations and my friend who owns the van has contacted Jim directly.
We have more photographic proof of the work that was carried out and of course, the invoice.
Click to expand...
I never said the allegations were false, rather it was just a general warning about going public with (any) allegations (about anything) that can affect (any) company to person’s reputation.
Just make sure you have the necessary proof, as someone couldfeel aggrieved about the resuting (adverse) publicity and take legal action against you if they feel the allegation is untrue.
so I’m not defending any poor practice, ultimately the truth is your shield,
 
Rob Turner said:
A friend of mine had a solar install on his Ducato PVC at a workshop in Preston.
The installer thought it’d be a good idea to strip back the insulation on the battery cables and wrap the solar wires around. He did use black insulation tape though so probably thought it’d be fine.
We have rectified the bodge by removing the seat (4 bolts) and crimped 2 ring terminals on which is how it should have been done in the first place.
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Sorry, but no it's not.
At the very least, better to use through crimps for splicing cables.
 
Rob Turner said:
Lenny is right in saying it was a fire risk.
I think my friend will email the company the photos we took and see what he has to say.
As mentioned, the gauge of the wires seem too small and that needs addressing as well.
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And that IMHO is exactly what you should do the company (Good or Bad) may well not be aware of what is going on in their name. ;)
 
Dutch 68 said:
If it is certain then why not name the company on here , include a photo of the invoice so there is no doubt, if it is the truth then there can’t be any repercussions for the OP, and it may save other people’s life’s to know who did this.
Click to expand...
And what if the company were totally innocent?
 
They aren’t

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barsteward said:
And what if the company were totally innocent?
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It’s in the first four words, “ if it is certain”
And if that’s the case then action is required, wiring things in as per pictures puts people’s life at risk, people die in their sleep because a fire is caused, I nearly lost my daughter as a baby through workmanship which was substandard in a chimney fire, caused by hidden sub standard materials being used by a contractor, so I feel quite strongly about calling it out, if people bodge a job, so other people are warned and therefore can be safe.
 
Id like to know to be able to avoid them, I have been round that area last 2 weeks looking at a new van. DO they sell or just repair
 
Dutch 68 said:
It’s in the first four words, “ if it is certain”
And if that’s the case then action is required, wiring things in as per pictures puts people’s life at risk, people die in their sleep because a fire is caused, I nearly lost my daughter as a baby through workmanship which was substandard in a chimney fire, caused by hidden sub standard materials being used by a contractor, so I feel quite strongly about calling it out, if people bodge a job, so other people are warned and therefore can be safe.
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Sort of like Grenfell.

So either the firm has a rogue employee who after their interview process and checking his qualifications does a lousy job without the employers knowing, which can happen.

OR

The Company knew about and accepts the bad workmanship.

Either way if the HSE got involved for any reason the Company would be the ones in the firing line.
 
Tombola said:
Id like to know to be able to avoid them, I have been round that area last 2 weeks looking at a new van. DO they sell or just repair
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To many cowboys around these days, I suspect that we will learn more about this over the coming days.
 
Dutch 68 said:
It’s in the first four words, “ if it is certain”
And if that’s the case then action is required, wiring things in as per pictures puts people’s life at risk, people die in their sleep because a fire is caused, I nearly lost my daughter as a baby through workmanship which was substandard in a chimney fire, caused by hidden sub standard materials being used by a contractor, so I feel quite strongly about calling it out, if people bodge a job, so other people are warned and therefore can be safe.
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I agree completely but the company should be made aware first not trial by internet. (y)

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Rob Turner said:
We have rectified the bodge by removing the seat (4 bolts) and crimped 2 ring terminals on which is how it should have been done in the first place.
Click to expand...
Were the ring terminals crimped just on the new wires, then attached to the terminal stud via a fuse?. Or were they crimped over the bodged join to make a solid connection? If so, the new wires are much thinner than the wires from the battery. Is the existing fuse value suitable? I'd have thought an inline fuse was required in the new wire.
 
autorouter said:
Were the ring terminals crimped just on the new wires, then attached to the terminal stud via a fuse?. Or were they crimped over the bodged join to make a solid connection? If so, the new wires are much thinner than the wires from the battery. Is the existing fuse value suitable? I'd have thought an inline fuse was required in the new wire.
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There wasn’t a fuse fitted! The battery cables have been taped up temporarily. Lots of photos have been taken and the van is being rewired correctly this week.
 
The company will be made aware very soon unless they have seen this post already.
It’s not going anywhere near them to be rectified.
barsteward said:
I agree completely but the company should be made aware first not trial by internet.
Click to expand...
 

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