We have a Buerstner Travel Van T620G bought new right at the end of the 2018 "season" - so not used in anger until 2019. Then came Covid so another long period of minimal, if any, use. Since then it's done nearly 13K miles, had all the usual services and kept clean and tidy.
It's just had it's 6th habitation service (i.e. the first one since the warranty expired) and we've been told that there is damp in the roof apparently caused by failure of the sealing strip going across the roof between the cab and the coach-built part.
Needless to say we were disappointed and annoyed at this failure of "high quality German manufacture" after such a short and relatively easy life. Imagine then how we felt when we were quoted £2500 to put it right, composed partly of about £20 of parts and the rest of 18 hours of labour!
Are we being ripped off here? Is it normal to expect leaks at such a young age (and so soon after the warranty expires?) Should it really take 18 hours to fix?
Needless to say we will get a second opinion but that will take a couple of weeks. Meantime we're rather upset...
ps: Before the DIY experts pile in, I do not have the means, either physically or equipment-wise, to climb on the roof and do the 18 hours of hard labour myself!
It's just had it's 6th habitation service (i.e. the first one since the warranty expired) and we've been told that there is damp in the roof apparently caused by failure of the sealing strip going across the roof between the cab and the coach-built part.
Needless to say we were disappointed and annoyed at this failure of "high quality German manufacture" after such a short and relatively easy life. Imagine then how we felt when we were quoted £2500 to put it right, composed partly of about £20 of parts and the rest of 18 hours of labour!
Are we being ripped off here? Is it normal to expect leaks at such a young age (and so soon after the warranty expires?) Should it really take 18 hours to fix?
Needless to say we will get a second opinion but that will take a couple of weeks. Meantime we're rather upset...
ps: Before the DIY experts pile in, I do not have the means, either physically or equipment-wise, to climb on the roof and do the 18 hours of hard labour myself!