In May this year we unfortunately had an incident involving a narrow lane, somebody smaller than us who wouldn't reverse and a York stone boulder. The damage was sufficient that I've had to arrange for crash repairs and claim on my insurance (which I've never done before).
The repairer's have liaised with the insurance company (who were understanding) and different suppliers for the required parts. They explained to us that once they have everything we can take our van into their workshop and they can do the repairs.
An order was placed with AutoSleeper at the end of June for new decals (on one side) for our 2019 Symbol Plus. We're still waiting.
This is frustrating - we've not been out as we'd hoped this summer for fear of missing our workshop "slot".
A few years back I had a warranty claim with AutoSleeper which equally took about 6 months.
Anyone else experienced these delays with AutoSleeper ? Disappointing from a UK based company.
The repairer's have liaised with the insurance company (who were understanding) and different suppliers for the required parts. They explained to us that once they have everything we can take our van into their workshop and they can do the repairs.
An order was placed with AutoSleeper at the end of June for new decals (on one side) for our 2019 Symbol Plus. We're still waiting.
This is frustrating - we've not been out as we'd hoped this summer for fear of missing our workshop "slot".
A few years back I had a warranty claim with AutoSleeper which equally took about 6 months.
Anyone else experienced these delays with AutoSleeper ? Disappointing from a UK based company.