User error is a recent problem that only arose since some makes started including bluetooth access to the BMS. I bought a Relion lithium over 6 years ago and the only user access is to the + and - terminals on the top and it hasn’t given me any trouble, ever.a lot of the problems reported are user error and installation problems not problems with the batteries themselves.
I will need a larger under-seat lithium later this year for my new van. Unfortunately all this type seem to come with bluetooth BMSs. I am not looking forward to the problems that seem to plague this new generation of lithiums. Fogstar is no longer on my list. As a customer it is not my job to do full discharge and charge cycles to get the BMS in balance with the cells and state of charge. Neither do I expect to receive a new battery that already needs a firmware update which involves returning it to them. Sorry to all you Fogstar fans but they need to get their act together.