First service today £440-01p

Trev45 said:
The van is two years old [actually it was two years ago today that I collected it ] . Low mileage only covered 5,460 miles at the time of service. I realise I could have had a local garage carry out the service at far less cost but when you spend £60,000 on a van I'm happy to keep the three year warranty by having a main dealer service it . I also took the van back to IH for the annual habitation service and I know I could have had that carried out much cheaper but they are lovely genuine people to deal with .
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Yes but they have ripped you off by doing a high mileage service when it was not needed. And even then Brake fluid??? They are taking the P155.
 
jezport said:
Why did they fit a pollen filter, fuel filter and brake fluid at first service? Is the van high mileage of used in a very dusty area? What was the gasket for? Our first service at a Fiat professional garage was far less than £400.
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I presume those items are all part of the first service . I noticed that there was a note on the check list stating brake fluid should be replaced every two years irrespective of mileage. As I mentioned in a previous reply having spent £60,000 on a new van I'm not going to quibble over a few quid on servicing . Out of interest what exactly was replaced by your Fiat professional garage at the first service and how much did they charge ? Rockingham cars are Fiat dealers and mainly deal with cars rather than Ducato vans , I'm wondering if it is the dealers that mainly cover commercial vehicles that are charging less . On the other hand it could be that they think anyone who can afford a new IH campervan cannot be short of a bob or two and charge accordingly.
 
Out of interest have many owners had a major (over £500 say) warranty claim?
 
jezport said:
Yes but they have ripped you off by doing a high mileage service when it was not needed. And even then Brake fluid??? They are taking the P155.
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Brake fluid should be at the very least checked every year (for moisture content) and in most cases wise and good practice to change every two years due to its hygoscopic nature. The more moisture you can keep out of the braking circuit, the longer your callipers will last before they seize up.
 
I've just been quoted £499 for a Peugeot Boxer major service and there is also a pipe rerouting recall... based on the quote, the service is going to be done by myself :)

MOT was quoted at £54.85 so they can do the recall and MOT.. I'll get my denims (coveralls) on and sort the other stuff

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HandyAndy said:
Brake fluid should be at the very least checked every year (for moisture content) and in most cases wise and good practice to change every two years due to its hygoscopic nature. The more moisture you can keep out of the braking circuit, the longer your callipers will last before they seize up.
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For the sake of £10 I'm quite happy for them to have changed it .
 
jezport said:
Yes but they have ripped you off by doing a high mileage service when it was not needed. And even then Brake fluid??? They are taking the P155.
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Don’t understand why it’s taking the p to carry out the work that’s in the service schedule. All the jobs mentioned by the OP are due every two years per my handbook.
 
Bluemanc100 said:
I've just been quoted £499 for a Peugeot Boxer major service and there is also a pipe rerouting recall... based on the quote, the service is going to be done by myself :)

MOT was quoted at £54.85 so they can do the recall and MOT.. I'll get my denims (coveralls) on and sort the other stuff
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The oil change on the Boxer can pretty well be done without even jacking the van up. Pollen, Air and Fuel filters @ 5400 miles - why on earth would you? You can easily test the brake fluid with an electronic tester from Amazon and replace the fluid when needed. These charges are an absolute rip off. These are Commercial Vehicles we own designed to do colossal mileages. Some vans will do in a year the mileage we do in the lifetime of the van.
 
Rapides said:
Don’t understand why it’s taking the p to carry out the work that’s in the service schedule. All the jobs mentioned by the OP are due every two years per my handbook.
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These service schedules are based on commercial vehicles and the heavy use they are put too. There should be a separate schedule for the light use that Motorhomes are put too.
 
Ninjabob said:
The oil change on the Boxer can pretty well be done without even jacking the van up. Pollen, Air and Fuel filters @ 5400 miles - why on earth would you? You can easily test the brake fluid with an electronic tester from Amazon and replace the fluid when needed. These charges are an absolute rip off. These are Commercial Vehicles we own designed to do colossal mileages. Some vans will do in a year the mileage we do in the lifetime of the van.
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Mine has done only 3,800 miles... (I now realise you were referring to the OP's MH)

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Trev45 said:
The van is two years old [actually it was two years ago today that I collected it ] . Low mileage only covered 5,460 miles at the time of service. I realise I could have had a local garage carry out the service at far less cost but when you spend £60,000 on a van I'm happy to keep the three year warranty by having a main dealer service it . I also took the van back to IH for the annual habitation service and I know I could have had that carried out much cheaper but they are lovely genuine people to deal with .
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The reason I asked as we had our Fiat van serviced at two years and 11000 miles at the Fiat Professional Garage in Dunstable and they said because of the low miles it only needed an oil and filter change and charged us around £180.
 
The OP could have saved himself at least £140 by not having the pollen, air and fuel filters done. That would have brought the bill down to a more reasonable £300.

I always opt for an annual low mileage service (with brake fluid change every 2 years) and change the pollen, air and fuel filter myself, when necessary, according to the Fiat service schedule.

A regular brake fluid change is important to me as I visit a lot of mountain areas in mainland Europe.
 
I reported Rockingham cars corby (Fiat servicing centre) to both Fiat customer services Italy and Trading standards who upheld my complaint and wrote a stern letter to the MD of Rockingham Cars. Unfortunately, Fiat Customer Services in Italy refused to reply to any of the calls made by british trading standards. This issue I had was as follows.
I purchased from new in 2011, An Autotrail motorhome on a Fiat Chasis (2.3Lt) and the service manual clearly stated first service due at 32,000 miles or two years which ever came first. No need to check oil levels etc as warning would be given if any need attention. So, I went to Rockingham cars to sort of check in and tell them I had a new motorhome and would probably use them when due for a service. They told me it needed a service in the first year and I should bring it to them. I wrote to Fiat Customer Services and asked them to confirm their service manuals were correct for this model and they said it was. I then asked them why one of their approved service centres was stating I needed to have a service in the first year and provided them with details of Rockingham cars. They eventually came back to me and said it was all right for service centres to offer servicing over and above what was stated in the service manual. I contacted Trading standards and the guy said this is clearly wrong, asked for details and said leave it with me. He came back to me about a month later saying Fiat refused to respond to his calls so his hands were tied but he had written to Rockingham cars stating this practise was unacceptable and he would be monitoring their future servicing arrangments.
You say this is your first service and I assume it has been done in accordance with your service manual ? As an aside I had a full service by Fiat in Agadir this March using genuine fiat parts with Fiat trained Mechanics for £200.00
 
Link added above. One reviewer was sceptical of them actually working so left some fluid open to the atmosphere, sure enough after a few days it indicated moisture ?
 
keithchesterfield2 said:
No, you need a mortgage to go there.
Sheepbridge Commercials - they have a Website - go just passed JS Discounts.

?
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I have had 2 little jobs done at Herrings and was surprised how reasonable the price was
They made and bent / welded a new fox clip on a spring on the Winnebago £20 +vat
They found a noise on a Renault master Motorhome, new exhaust manifold stud fitted £18 + vat
Just had my scooter mot at Herrings £20 ?

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It’s all about the dealer, I wouldn’t use our main Fiat Dealer in Hull and travel further afield to North East Truck and Van who are also Fiat Professional , because I trust them.
I trust them because I’ve checked they’ve done what they say they’ve done, they wouldn’t change the brake fluid until five years old because they checked it each service and said I shouldn’t waste money on the extra labour.
The main Fiat dealer in Hull that I went to back in 2013/14 were very happy to do my service until I discovered by accident they were sending it to the local van service centre because it wouldn’t fit on their ramps.
I could easily do my own servicing but at the prices NET&V charge I’ll continue with them, even though I’ll still check my own brakes, rear axle greasing etc.
 
tonyidle said:
Out of interest have many owners had a major (over £500 say) warranty claim?
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New clutch and flywheel assembly approx £1600. Slave cyclinder inside gearbox failed and contaminated everything. Van was just over 4 years old. Serviced as required by Fiat Professional garage. Because of service history and although out of warranty goodwill gesture by Fiat, repair only cost £400. For me it is always the Fiat garage to maintain warranty.
 
Rapides said:
Don’t understand why it’s taking the p to carry out the work that’s in the service schedule. All the jobs mentioned by the OP are due every two years per my handbook.
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Because most of the work is only advised for high mileage use, Fuel filter and pollen filter for example. Not a van thats covered 5K
 
Richard and Ann said:
Link added above. One reviewer was sceptical of them actually working
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Just ordered, thanks
Got to be worth it at that price
Although I did read on here that water is heavier than brake fluid so sinks down to calipers ?

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Basildog said:
I have had 2 little jobs done at Herrings and was surprised how reasonable the price was
They made and bent / welded a new fox clip on a spring on the Winnebago £20 +vat
They found a noise on a Renault master Motorhome, new exhaust manifold stud fitted £18 + vat
Just had my scooter mot at Herrings £20 ?
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I went to Herrings about three years ago for a quote on a repair or replacement item (for the life of me I can't remember what it was ) and they were much higher than other quotes.

I've not been back since but the next time I need something doing I'll ask them and see what they quote.

(y)
 
Lenny HB said:
Only if you have a Brit conversion.
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Mine was British Bought, but they only give three years if it is sold THROUGH Mercedes Benz .UK which Hymers aren't MB dealer was adamant about that, Conversion of Sprinter might be OK on that front, The other thing I nearly tripped up on was the MB use theBirthdate as that day it was energise on the ECU at the factory you have 18 month after that before it starts the warranty running regardless of being registered , so it can be new but low waranty left, mine spent a whole year at the Hymer works before being built the sent to the UK then six months at Huddersfield waiting for me to come along, right on the last date before losing the waranty, and the MB delaers said it needed a secon d service as the first date because of the time sitting, ie gearbox oil and filter, Brake fluid flush and well as engine oil and filter etc.. I declined their kind offer at 12000 miles to rob me of £500 .
 
Figaro said:
Just ordered, thanks
Got to be worth it at that price
Although I did read on here that water is heavier than brake fluid so sinks down to calipers ?
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I thought that and someone (forgive me but I can't remember who) said that brake fluid is designed to keep the water spread equally throughout the whole brake system and does not allow water to sink to the callipers. There is a word for it but I can't remember that either (y)
 
Figaro said:
Just ordered, thanks
Got to be worth it at that price
Although I did read on here that water is heavier than brake fluid so sinks down to calipers ?
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No dot4 fluid is hygroscopic so it mixes with water. Dot4.1 isn't but that's rarer.
 

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