Lizbiebrowne
LIFE MEMBER
Over the last few days, meandering through Spain, I’ve started to get the yellow padlock/key light illuminating intermittently on the dash and the engine turning over but not starting. Same with both sets of keys.
My manual says there’s a code to start the engine in an emergency but I don’t have it (and it says they don’t give it out in the UK anyway). It does give a telephone number to call but it’s 20 years old and doesn’t work. Into the Fiat website and fill out a request form detailing the problem and rather encouragingly get an email back quite quickly asking for a copy of my V5, my driver’s licence and the VIN no. This look promising I think as that’s just the sort of information I might expect them to want.
I don’t hear anything for a few days then receive a bland email saying they can’t help me and I need to contact a Fiat dealer. Why couldn’t they have said that at the start? I’m no further on and I’ve sent them a lot of information I’d prefer they didn’t have.
My manual says there’s a code to start the engine in an emergency but I don’t have it (and it says they don’t give it out in the UK anyway). It does give a telephone number to call but it’s 20 years old and doesn’t work. Into the Fiat website and fill out a request form detailing the problem and rather encouragingly get an email back quite quickly asking for a copy of my V5, my driver’s licence and the VIN no. This look promising I think as that’s just the sort of information I might expect them to want.
I don’t hear anything for a few days then receive a bland email saying they can’t help me and I need to contact a Fiat dealer. Why couldn’t they have said that at the start? I’m no further on and I’ve sent them a lot of information I’d prefer they didn’t have.