Cracked windscreen in spain

[Mr porky]

Your shirt sould open a lot of doors in bars in Sitges.

It did

 

[Speve]

Well we are out of warranty for the brake and aircon.
Autoglass uk have confirmed my details now awaiting there spanish equivalent to contact me.
We can give them 2 weeks but I'm booked into the caravan salon in dusseldorf end of August.
We shall see. But the good news is its sunny and I'm having a beer in the shade

Cara Glass ( autoGlass Spanish partners) would not touch ours we had to wait till we returned to UK

 

[NigelNovice]

Check your fuses re. aircon

 

[desmond74/]

We are currently parked up at a campsite in sitges after discovering a crack has occurred in the windscreen, its in the middle top and over 12 inches long. I have sent an email to our insurers (nfu Stokesley) to await there advise.

Also our parking brake has a warning light View attachment 650455View attachment 650456 and the cab aircon has stopped blowing cold. The first iveco dealer has sent back an email shut till September now awaiting info from another one, if I get no joy I will contact iveco uk and see what they suggest as its still under warranty.
I may now start drinking .

Hello same problem I am in Alicante and I have now got it sorted.
Phone Cliff from auto Glaz 01202864400.
Greg Barthus
07876929614

 

[MacroMad]

Mr Porky.
Your windscreen is perfectly safe, it is a laminated safety screen and designed to do just this when it gets damaged, it wont let water through as there are 3 layers there, thats why its called laminated.
The crack will simply travel down the screen to the bottom, my advise is to ignore it till you get home, less hassle, less stress, seriously do not worry about it.
You do not want some cowboys messing around with it in a foreign country, a lot can go wrong when fitting and those problems may not rear their head till you are back home and then how do you get it rectified, ask a specialist here to put someone elses work right ? not good. The screen is designed to do this and to allow you to finish your journey safely, dont be tempted to put tape on it or fill it with some goo.
Just leave it.
My guess is that it has been hit by a very small stone somewhere in the "Black Band" at the top near the edge, the weakest part.

^{_{Subscribers  do not see these advertisements}}

 

[MartinandBev]

Mr Porky.
Your windscreen is perfectly safe, it is a laminated safety screen and designed to do just this when it gets damaged, it wont let water through as there are 3 layers there, thats why its called laminated.
The crack will simply travel down the screen to the bottom, my advise is to ignore it till you get home, less hassle, less stress, seriously do not worry about it.
You do not want some cowboys messing around with it in a foreign country, a lot can go wrong when fitting and those problems may not rear their head till you are back home and then how do you get it rectified, ask a specialist here to put someone elses work right ? not good. The screen is designed to do this and to allow you to finish your journey safely, dont be tempted to put tape on it or fill it with some goo.
Just leave it.
My guess is that it has been hit by a very small stone somewhere in the "Black Band" at the top near the edge, the weakest part.

I don’t think cowboys are just in foreign countries, the UK is full of them

 

[MacroMad]

I don’t think cowboys are just in foreign countries, the UK is full of them

Thats true but when at at home you have the benefit of time, your own language and can at least ask for advice from those in the know.
I have fitted countless numbers of these screens for individuals and the main dealers.
Remember, vehicle builders and motor manufacturers do NOT make windscreens, they are made by Glass Companies.
99% of main dealers get local windscreen companies to supply and fit screens for them.
In a lot of cases, certainly the “A” class bodies they are hand finished and there are often discrepancies with the aperture where the screen fits.
The screens are probably made by only one glass manufacturer and not made in huge quantities like the Ducato front vehicles, they are identical to the Fiat Ducato vans used by couriers and builders etc.
If you need specific information or fitting company info specific to where you live just ask.

 

[MartinandBev]

Thats true but when at at home you have the benefit of time, your own language and can at least ask for advice from those in the know.
I have fitted countless numbers of these screens for individuals and the main dealers.
Remember, vehicle builders and motor manufacturers do NOT make windscreens, they are made by Glass Companies.
99% of main dealers get local windscreen companies to supply and fit screens for them.
In a lot of cases, certainly the “A” class bodies they are hand finished and there are often discrepancies with the aperture where the screen fits.
The screens are probably made by only one glass manufacturer and not made in huge quantities like the Ducato front vehicles, they are identical to the Fiat Ducato vans used by couriers and builders etc.
If you need specific information or fitting company info specific to where you live just ask.

I can only speak from experience and having lived here in Spain for a number of years, and having used carglass.es here in Spain for both my Moho and car I have received first class service, certainly not a cowboy experience anyway. But I take your point about manufacturing of windscreens

 

[MacroMad]

I can only speak from experience and having lived here in Spain for a number of years, and having used carglass.es here in Spain for both my Moho and car I have received first class service, certainly not a cowboy experience anyway. But I take your point about manufacturing of windscreens

Carglass are certainly not cowboys and i was not implying that, they are an international company and trade as “Autoglass” in the UK and Carglass in Europe.

 

[JockandRita]

Carglass are certainly not cowboys and i was not implying that, they are an international company and trade as “Autoglass” in the UK and Carglass in Europe.

Sorry, not Carglass, but Autoglass for us have definitely been a bunch of cowboys, both in the replacement of a heated rear screen on a Peugeot 305, and a front screen on our Hymer E690. Absolutely appalling service.
If I can avoid it, I'll never use them again.

Cheers

Jock.

^{_{Subscribers  do not see these advertisements}}

 

[MacroMad]

Sorry, not Carglass, but Autoglass for us have definitely been a bunch of cowboys, both in the replacement of a heated rear screen on a Peugeot 305, and a front screen on our Hymer E690. Absolutely appalling service.
If I can avoid it, I'll never use them again.

Cheers

Jock.

Carglass and Autoglass = same company.
National Windscreens have a dedicated motorhome team based in Bristol but work Nationwide. They have a lot of experience.
They also work for most of the insurance companies in the UK.

 

[MichaelT]

Carglass and Autoglass = same company.
National Windscreens have a dedicated motorhome team based in Bristol but work Nationwide. They have a lot of experience.
They also work for most of the insurance companies in the UK.

We've been waiting since 6th August for national windscreen to get a screen in for our dethleffs. Been away since 11th August and back early October so not chased them but will do soon. Screen not got any worse over 3000 miles so far.

 

[Mr porky]

We've been waiting since 6th August for national windscreen to get a screen in for our dethleffs. Been away since 11th August and back early October so not chased them but will do soon. Screen not got any worse over 3000 miles so far.

Autoglass have a screen just no appointments and that's up to 12th November. Still waiting for the specialist unit to contact me within 48 hours. Been over a week but then keep getting someone from the call centre ringing me , I reckon its just so they keep there "oh but we have rung you back in time" complete nonsense

 

[MacroMad]

We've been waiting since 6th August for national windscreen to get a screen in for our dethleffs. Been away since 11th August and back early October so not chased them but will do soon. Screen not got any worse over 3000 miles so far.

Windscreens for these coachbuilt motorhomes can be difficult to source.
As i have said previously, the vehicle manufacturers do NOT make windscreens they contract that out to windscreen manufacturers.
BUT for example (and i'm not sure on individual makes) say Hymer, they contract for 500 windscreens to be made by XYZ manufacturer but hold the rights to that design and wont let the windscreen manufacturer sell them to anyone but them (Hymer), that is why in a lot of cases you are forced to go to the main dealer, this is also true with car windscreens in some cases.
Also, because there are a lot of different makes of motorhomes and different models from each motorhome maker there are a lot of different windscreens to stock even if you only stock one of each, which windscreen replacement companies cant do because the costs of these screens is prohibitive.
They cost a lot of money because they are made in low numbers and not hundreds of thousands like car screens and the jigs are big and complex.
There is one particular company in the UK who do specialise in coach screens, their name is PSV you could ask the windscreen company have tried them.
The one thing that vehicle manufacturers do to make it difficult for windscreen companies to source the correct screen for a given vehicle is to keep modifying the screen in some way and not releasing the info about the modification, that is why sometimes a screen may be taken out of a vehicle and then a windscreen engineer tries to fit the new screen only to find there is a slight modification making it "not quite right".
Anyway, if anyone needs info about windscreens etc just ask.

 

[varaizian]

Our Pilote G600 integrale (coach-built) picked-up 2 screen chips with small cracks behind in Spain last winter. Early August I tried to get Carglass, my French insurer's partner, to repair it but, having sent photos of the damage and the locations, they declined. My insurer suggested Mondial Parebrise but they also declined. I contacted Help Parebrise who are the partners of the FFCC (French motorhomer's club) on the 18th of August - never a good time in France! - and they repaired it on our drive on the 5th September with an original Pilote branded replacement screen. They obtained full payment direct from my insurer. I found out afterwards from my insurer that the cost of the work was a few centimes short of €2,500. One of the men who started Help Parebrise was once a senior manager at Carglass so knew there was a yawning gap in the market and has filled it. They also specialise in screens for heavy goods, buses, tractors and the like.

^{_{Subscribers  do not see these advertisements}}

 

[Zakattak]

Superglue? I believe Locktite do some for glass

 

[AandL]

We are currently parked up at a campsite in sitges after discovering a crack has occurred in the windscreen, its in the middle top and over 12 inches long. I have sent an email to our insurers (nfu Stokesley) to await there advise.

Also our parking brake has a warning light View attachment 650455View attachment 650456 and the cab aircon has stopped blowing cold. The first iveco dealer has sent back an email shut till September now awaiting info from another one, if I get no joy I will contact iveco uk and see what they suggest as its still under warranty.
I may now start drinking .

We had the same crack on our hymer in Spain. Got all way back to UK no problem. Fitter said it would not have fallen out. Replacement took a while, so had a few more adventures with cracked screen.

 

[Lenny HB]

Sorry, not Carglass, but Autoglass for us have definitely been a bunch of cowboys, both in the replacement of a heated rear screen on a Peugeot 305, and a front screen on our Hymer E690. Absolutely appalling service.
If I can avoid it, I'll never use them again.

Cheers

Jock.

Depends on the area and fitters. They did our screen a couple of years ago absolutely fine genuine OEM screen sourced & fitted in 10 days.

 

[The general]

What’s most frustrating with auto glass is the fact they have very few locations Only mobile fitters

 

[L' Hobo]

I'm just happy I choose a PVC! Windscreen replacement within 12hrs.

^{_{Subscribers  do not see these advertisements}}

 

[funflair]

I'm just happy I choose a PVC! Windscreen replacement within 12hrs.

I wouldn't choose a van based on ease of windscreen replacement but yes a PVC or even coachbuilt is always going to be easier and cheaper than an "A class" I would still choose "A class" though .

 

[Lenny HB]

I wouldn't choose a van based on ease of windscreen replacement but yes a PVC or even coachbuilt is always going to be easier and cheaper than an "A class" I would still choose "A class" though .

Agree it would be a bit silly.

 

[L' Hobo]

I wouldn't choose a van based on ease of windscreen replacement but yes a PVC or even coachbuilt is always going to be easier and cheaper than an "A class" I would still choose "A class" though .

Neither would I,
but ease of finding, and fixing, parts by myself did have a bearing after reading posts on here about having to wait months without a useable M/H because they were waiting for parts or replacement of a complete side because of slight damage (I think it was someone on the 'Good Morning' thread a few months ago?)

I had my fill of finding, and paying £1000's for, replacement windscreen for my Coaches before I retired!

 

[MacroMad]

Neither would I,
but ease of finding, and fixing, parts by myself did have a bearing after reading posts on here about having to wait months without a useable M/H because they were waiting for parts or replacement of a complete side because of slight damage (I think it was someone on the 'Good Morning' thread a few months ago?)

I had my fill of finding, and paying £1000's for, replacement windscreen for my Coaches before I retired!

The windscreen "Repair" trade was borne out of the need to solve the very very high cost of Coach Screens, big pieces of glass that cost several thousands of pounds just for a little chip or bulls eye.
Someone came up with the idea of filling the bulls eye with a resin, this saved the insurance companies thousands of pounds, in the beginning a repair cost the insurer £40 and no XS to the vehicle owner, the no XS was a sweetner for the owner, to have it repaired rather than replaced.
The whole thing kicked off to trucks and cars, insurance companies trying to save money, and now even repairs have an XS.
It is the insurance companies that are pushing the windscreen industry into new areas of technology, sensors on the screen for just about everything, even driver less trucks, as seen on the M6

 

[poisondwarf]

The windscreen "Repair" trade was borne out of the need to solve the very very high cost of Coach Screens, big pieces of glass that cost several thousands of pounds just for a little chip or bulls eye.
Someone came up with the idea of filling the bulls eye with a resin, this saved the insurance companies thousands of pounds, in the beginning a repair cost the insurer £40 and no XS to the vehicle owner, the no XS was a sweetner for the owner, to have it repaired rather than replaced.
The whole thing kicked off to trucks and cars, insurance companies trying to save money, and now even repairs have an XS.
It is the insurance companies that are pushing the windscreen industry into new areas of technology, sensors on the screen for just about everything, even driver less trucks, as seen on the M6

I've not seen those driver less trucks on the M6 yet? I drive for a living (not an HGV) and Cumbria is part of my patch.

^{_{Subscribers  do not see these advertisements}}

 

[gus-lopez]

in the beginning a repair cost the insurer £40 and no XS to the vehicle owner, t

Must have been had over again with insurance as I used to pay for my own at a fiver a time when they first started?

 

[Mr porky]

The manager at Northern commercials iveco dealership in Brighouse nearly had a breakdown/nervous fit today.
The motorhome was in for a full service including new brake pads and a look at a software glitch.
He came into the service area to tell me he had some bad news " I'm so sorry but when we lifted the motorhome we have cracked the windscreen ".
The look on his face when I informed him it was already cracked was of such relief

 

[MacroMad]

They are experimenting at the moment, trucks with NO drivers, yes and driverless cars, its coming, get your head around it.

 

[poisondwarf]

They are experimenting at the moment, trucks with NO drivers, yes and driverless cars, its coming, get your head around it.

You are indeed correct, I read about it, and saw news reports a couple of years ago.
But to date, I haven't actually seen any of the testing convoys that were mentioned at the time.
By the way, my head is fully around progression

 

[barsteward]

I don’t think cowboys are just in foreign countries, the UK is full of them

I can vouch for that and some of them work for very large national companies.
I am keeping shtum for the moment because my saga is still on going and you just would not believe it, there is however a clue in the penultimate word of the first sentence.
You may wish to avoid any windscreen company with that word in it.

^{_{Subscribers  do not see these advertisements}}