Hello,
We purchased an '04 plate motorhome from a dealership 4 months ago. We found the add on eBay and checked out the dealer, paid £500 deposit and drove to the other side of the UK to pick it up. When we got there we noticed water marks on the internal roof, we raised our concerns and the dealer did a damp check that showed 50%+ reading. He believed it was from jet washing the vehicle and told us to wait a few hours and he will reseal the sky light and stop the leak. We agreed and let him fix it. We had 3 months warranty and within that time we reported how severe the new leak is its dripping down walls, gone into the electrics and we have mould spores and rotten wood (see photos).
We have asked to reject the vehicle as its not feasible of financially efficient for us to drive over 300 miles to give him another attempt to fix it. We asked if we could take it locally to be inspected and have the work carried out locally. He refused and refused the rejection. We have contacted consumer helpline and they have advised we are covered by the consumer rights. BUT my question is has anyone else been down this route and what was the remedy. He is now saying its our fault for having the motorhome outside whilst its leaking (the leak he told us was fixed the day we purchased).
We purchased an '04 plate motorhome from a dealership 4 months ago. We found the add on eBay and checked out the dealer, paid £500 deposit and drove to the other side of the UK to pick it up. When we got there we noticed water marks on the internal roof, we raised our concerns and the dealer did a damp check that showed 50%+ reading. He believed it was from jet washing the vehicle and told us to wait a few hours and he will reseal the sky light and stop the leak. We agreed and let him fix it. We had 3 months warranty and within that time we reported how severe the new leak is its dripping down walls, gone into the electrics and we have mould spores and rotten wood (see photos).
We have asked to reject the vehicle as its not feasible of financially efficient for us to drive over 300 miles to give him another attempt to fix it. We asked if we could take it locally to be inspected and have the work carried out locally. He refused and refused the rejection. We have contacted consumer helpline and they have advised we are covered by the consumer rights. BUT my question is has anyone else been down this route and what was the remedy. He is now saying its our fault for having the motorhome outside whilst its leaking (the leak he told us was fixed the day we purchased).
