CAMC would not allow member in a predicament to have water!

I was thinking of joining camc and asked if we could drop in and use facilities did not mind a fee answer was no so did not join have asked same for caravan club and await reply, as least Campra are doing a great job encouraging new Aires
 
chatteris said:
I was thinking of joining camc and asked if we could drop in and use facilities did not mind a fee answer was no so did not join have asked same for caravan club and await reply, as least Campra are doing a great job encouraging new Aires
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When you say "Caravan Club" assume you mean "Camping & Caravanning Club".
If so then yes they do see my post #13.
For info Caravan Club is the old name for CAMC. 👍👍👍
 
As always there are two sides to this sort of discussion but to refuse water to somebody especially a member who is in a "genuine predicament" is totally wrong in my view. Should sites allow you to service for £10 or whatever? well on the face of it that seems like a good idea BUT.

We are on a Caravan Club site as I type this with one finger ;) we are pitched quite close to the drive over waste point, well it was that or next to a dog that barked everytime we moved so no brainer really, and we are the last pitch to lose the evening sun(y) just down the single track road from us there is an old Mercedes van with a scooter in front and then a car all parked in a passing place, front wheels on chocks and awning out so he is there for a while, further down is a car park with 3 or more VW pop top type vans.

So yes it would seem like a good idea to let members or even non members pay to service BUT for starters there would/could be a steady stream of van driving all the way around the site to use the dump point which might not be fair on people that have paid to be here on a nice quiet site, and secondly would this just encourage more people to come and park in the remaining passing places and block the car park which is really for people to park and go for a walk.

Really what we need in this country are Aires/Stellplatz with service points (a place to overnight with no services is just making more problems in my view) the whole thing needs a thorough overhaul really to bring it up to date but I won't hold my breath, well not till the next van comes to dump anyway;):LOL:

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I've just looked up the price of tap water.
It's less than one penny per litre.
So a 100 litre should cost less than £1.00
I seem to remember that the German site's would typically charge 1€ per 100 litre .
 
funflair said:
As always there are two sides to this sort of discussion but to refuse water to somebody especially a member who is in a "genuine predicament" is totally wrong in my view. Should sites allow you to service for £10 or whatever? well on the face of it that seems like a good idea BUT.

We are on a Caravan Club site as I type this with one finger ;) we are pitched quite close to the drive over waste point, well it was that or next to a dog that barked everytime we moved so no brainer really, and we are the last pitch to lose the evening sun(y) just down the single track road from us there is an old Mercedes van with a scooter in front and then a car all parked in a passing place, front wheels on chocks and awning out so he is there for a while, further down is a car park with 3 or more VW pop top type vans.

So yes it would seem like a good idea to let members or even non members pay to service BUT for starters there would/could be a steady stream of van driving all the way around the site to use the dump point which might not be fair on people that have paid to be here on a nice quiet site, and secondly would this just encourage more people to come and park in the remaining passing places and block the car park which is really for people to park and go for a walk.

Really what we need in this country are Aires/Stellplatz with service points (a place to overnight with no services is just making more problems in my view) the whole thing needs a thorough overhaul really to bring it up to date but I won't hold my breath, well not till the next van comes to dump anyway;):LOL:
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This. These people were in need of help - and got none. :RollEyes: It wouldn’t have mattered to me if they were a member or not - if someone needs help, you provide it. A tank of tap water would have cost the CMC sod-all anyway.
 
maz said:
This. These people were in need of help - and got none. :RollEyes: It wouldn’t have mattered to me if they were a member or not - if someone needs help, you provide it. A tank of tap water would have cost the CMC sod-all anyway.
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But we could all say we were in need of help, lost all my water but managed to fix the drain plug so can I use your tap and water please. Imagine if you had paid to stay on a site and wanted to fill up and empty your grey tank only to find yourself in a queue of 20 vans who were not paying to stay on site, how would you feel? Or you wanted to check in and were in a queue whilst all the FLTs were paying their £7.50 to pay to fill and dump and you had to wait.

We do need more facilities here and maybe if the C&MC were to offer it they would need to redesign most sites (should be done anyway) so there was a SP readily accessible to passing members who have had a problem and were in dire need of water.
 
funflair said:
Really what we need in this country are Aires/Stellplatz with service points (a place to overnight with no services is just making more problems in my view) the whole thing needs a thorough overhaul really to bring it up to date but I won't hold my breath, well not till the next van comes to dump anyway;):LOL:
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That’s exactly what CAMpRA are in the process of doing😊

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TinaL said:
Exactly the same happened to us while touring Scotland 4 years back, I even posted my disappointment on here at the time.
We needed to fill & Empty our tanks, so thought we would take a chance & stay at The CMC site in Fort William, we pulled into the arrivals spot with one PVC van in front of us. The wife went in to ask if they could fit us in for the night,
Got the usual question " Have you booked" wife said no we were just passing and saw the sign, warden lady said "No We are fully booked now, the van in front of you got the last space" was the answer, wife returned to the van told me the bad news. I said ah well, we hadn't booked anyhow so if they are full that's fair enough.:(
I then went into reception and asked if we could fill & empty our tanks, as I had heard that you could do that for a fee of £7/8 back then. The warden lady said "No you cant if you are not staying". I then said I though you allowed CMC members to fill & empty, and again showed her our membership card. Warden lady said " No I have never heard of that facility being offered", she then said.."I would suggest you write in and request it maybe, as we just work here, we don't make the rules"

I went up the road, found a petrol station, bought some fuel & milk, the girl on the till said, take your van round the side, there's a water tap round there, and you can use our WC which is also round there.(y) I couldn't thank her enough at the time, there are some nice people outside the warden rule environment of The CMC.
It was later that I discovered it wasn't The CMC it was The CCC club that offered the refill service for a fee of £7/8.:doh:
We left the CMC club after that event, sent a letter in, never got a response, so cancelled our DDM and will not join again any time soon.
LES
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The CAMC club is loosing the plot. When I first joined it seemed like a good idea a friendly club who would look after you whatever your needs. Gradually over the years as I got older and the van got older the restrictions on what they could offer us as got less and less on the European insurance side for both breakdown/personal until this year I just exploded on the phone into a rant that the club was no longer fit for purpose and was elitist and ageist. I do not use the club for the campsites but this is typical of their attitude to members it sounds petty but I can only think it is rule brought in by them that is something to do with Health and Safety, and their insurance co. I run a worldwide inclusive motorcycle club and if were to treat any one of our members like that there would be no club in a matter of weeks. It is a disgraceful and petty practice.
 
MichaelT said:
But we could all say we were in need of help, lost all my water but managed to fix the drain plug so can I use your tap and water please. Imagine if you had paid to stay on a site and wanted to fill up and empty your grey tank only to find yourself in a queue of 20 vans who were not paying to stay on site, how would you feel? Or you wanted to check in and were in a queue whilst all the FLTs were paying their £7.50 to pay to fill and dump and you had to wait.

We do need more facilities here and maybe if the C&MC were to offer it they would need to redesign most sites (should be done anyway) so there was a SP readily accessible to passing members who have had a problem and were in dire need of water.
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I don't think the original post was advocating changing the rules, more a question of a recognition when a decision to waive those rules is appropriate. Too many organisations hide behind their rules as it conveniently takes away the need to think! There are occasions when someone just needs to have the balls (a figure of speech not sexist!) to make a decision appropriate to the circumstances rather than hiding behind a policy document. Yes it will need some skill to sift out the poor planners and the lazy from those in genuine need but all jobs come with challenges, that is usually what makes them interesting.
 
Even if they had said "no" to driving to the water point but allowed a watering can to be used would have helped.

There is no way I would leave someone in need when I could help. I don't give money to beggars but will buy and give them food or a drink.

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Puddleduck said:
Even if they had said "no" to driving to the water point but allowed a watering can to be used would have helped.

There is no way I would leave someone in need when I could help. I don't give money to beggars but will buy and give them food or a drink.
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That’s very generous. But doesn’t giving them food or drink leave them with more money for booze or drugs?

I am of course being very generalist about beggars.

The CMC are in a no win situation. Allow freebies and get complaints from members, or not allow and get complaints. Water is not free to anyone, but how about a tap outside the checkin area that is metered and coin operated?

Being friendly and helpful might encourage new members
 
David and Sally said:
That’s very generous. But doesn’t giving them food or drink leave them with more money for booze or drugs?

I am of course being very generalist about beggars.
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I've tussled with that but can't see people hungry and thirsty without trying to help..... The person begging is someone's child and I don't know the back story, all I can do is try not to judge and to give what might do more good than harm.
 
That’s disgraceful at anytime, let alone in this very hot difficult weather. My membership would be terminated immediately after writing a very strong letter to the club. Out of order totally.😡

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Nigel P said:
I don't think the original post was advocating changing the rules, more a question of a recognition when a decision to waive those rules is appropriate. Too many organisations hide behind their rules as it conveniently takes away the need to think! There are occasions when someone just needs to have the balls (a figure of speech not sexist!) to make a decision appropriate to the circumstances rather than hiding behind a policy document. Yes it will need some skill to sift out the poor planners and the lazy from those in genuine need but all jobs come with challenges, that is usually what makes them interesting.
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Yes that's the modern way now . Have a load of stickfast rules , many that are pointless and then a large sign telling you that any abuse to staff won't be tolerated .
Abuse covering anything from disagreeing to a full out war.

I believe the department for work and social security are the worst for this as are doctors receptions , hospital , police etc etc . Where you get a robot sat at a desk with no ability to think outside the Box and just repeat the same speech.

The film " I Daniel Blake " highlighted this a few years back but nowt has changed.

I've not been on a campsite for well over 10 years but closer to 15 ...they were shot then and from what I've seen on here with their absurd rules they have got progressively worse whilst quadrupling in price.
 
Northernraider said:
Can't speak for England but in Scotland its not metred, there is water rates but its an annual fixed payment so letting someone fill a tank would make no difference. That and the fact we have so much water we pipe it south of the border. They don't let you fill for one reason only ...because they don't care.
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It's just domestic property that's not metered
Anything commercial is or at least should be
Still not an excuse for the CAMC
 
Garfields said:
It's just domestic property that's not metered
Anything commercial is or at least should be
Still not an excuse for the CAMC
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Yeah irnbru mentioned that a few posts back . I wasn't aware .

still if petrol stations and the odd other place ive asked can give water without going out of business I'm sure a campsite could manage. They don't have to do a free for all but I'm sure they could allow members in a spot a bit of leeway. As I said before it isn't that they CAN'T it's simply they don't want to.
 
GB is becoming a sad country, minorities rule, mindless regulations, lack of respect and incidents like this make me fearful for my grandchildren. C&MC are so expensive and frankly a great deal of their sites are below par, too busy building yurts and cutting non existent grass Than looking after card carrying members.

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Northernraider said:
Yeah irnbru mentioned that a few posts back . I wasn't aware .

still if petrol stations and the odd other place ive asked can give water without going out of business I'm sure a campsite could manage. They don't have to do a free for all but I'm sure they could allow members in a spot a bit of leeway. As I said before it isn't that they CAN'T it's simply they don't want to.
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A lot of petrol stations it would be fairly easy to install MH service points
 
I understand that clubs need rules etc. But really, the “floodgates” argument (if we allow you we have to allow all) is not borne out by evidence. And it really defeats me that some wardens are so lacking in intelligence and empathy that, notwithstanding their employer’s rules, they feel unable to use common sense and allow someone, as in the OP’s circumstances, to fill up with water and to remit a charge if necessary.

Pleased to see posters such as irnbru offering their water etc in such circumstances.
 
Ingwe said:
I understand that clubs need rules etc. But really, the “floodgates” argument (if we allow you we have to allow all) is not borne out by evidence. And it really defeats me that some wardens are so lacking in intelligence and empathy that, notwithstanding their employer’s rules, they feel unable to use common sense and allow someone, as in the OP’s circumstances, to fill up with water and to remit a charge if necessary.

Pleased to see posters such as irnbru offering their water etc in such circumstances.
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Unfortunately in life you will always get those who stick to the rules religiously regardless of the situation or the outcome and we all know both main clubs do have wardens (holiday site managers?) Who are absolute "jobworths" who IMV are very much in the minority but they do exist and you only have to be unfortunate enough to get one of them "in your hour of need"!
 
CAMC are steadfast in this obstructive attitude notwithstanding a willingness to pay a 'reasonable' figure for the facility. The name may have changed but nothing else has. However, in their defence, because of the stupid one way systems and layouts, visiting a service point generally involves a lap of the whole site. The designers seem to have gone out of their way to make MH service points difficult to access and not all MH's have their service points on the same side so that can involve three point turns or driving the wrong way round the one-way system. Even the idea of a one nighter, turning up on spec, is laughable as the predominant culture is to book everything a whole year ahead so pitches are seldom available on the day or even a couple of days ahead.
 
Has anyone tried turning up at a private site e.g. Haven and asked to use the services? Or is it just CAMC that refuse this?

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