BroadbandGo (5 Viewers)

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May 26, 2014
12
4
Lake District
Funster No
31,671
MH
A class
Exp
Since 1970
Hi All,
I have been using Broadband Go's SIM in my Maxview Roam quite successfully for a year. Renewed the subscription in June, then suddenly had a whole rake of problems with not being able to get internet. Seemed to have got it sorted, but now they are sending constant message saying I'm out of data and need to buy more. App disagrees, but will not take payment to purchase further data.
Have tried over and over to get some sort of explanation, but just get stupid Chatbot, which can't answer the question, but sends me articles to read which do not address the problem then says it can't help .

Representative / Agent has not been in touch.
Has anyone else had problems ? Have they gone bust ? Does anyone have one of those old fashioned things known in a former world as a telephone number ?

When it works, it works well - it's just all the email nagging and unresponsiveness that is driving me crazy.
 
Nov 2, 2021
68
155
King's Lynn, UK
Funster No
85,231
MH
Maxview P&D Manager
Exp
Since 2021
Hi Smick

Sorry to hear you're having problems, can you PM me the email address you use for the account or any other info they can identify you with, and I'll ask my contact at BBGO to look into ASAP.

Regards,
Lee
 

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