ADAC Breakdown Cover

[flatpackchicken]

Not that i know mate, do be honest cant remember any limit on travel times outside the UK, limits 10m lenght, 3.2m high. 7.5t gvw + any twin axle trailers anywhere in eec with recovery back to your home address in the UK. cant be better than that ha, and at $93 euros you cant go wrong and that includes car hire as well and worldwide health insurance as well. regards Garry flatpackchicken

Dont think you will go far wrong there Lizard mate

 

[Road Runner]

Some more info on them

Link Removed

 

[Snowbird]

Had my renewal notice this week and its 79.50 Euros.
I expected a loading because have used them a lot in the last year...but actually its come down.:thumb:
Thanks a million Herman.

 

[joncris]

Tried to book online but couldn't get past 1st page

I sent an email requesting membership details & this is what I received

thank you very much for your communication. With this email I send you a application form an information in english.
Beside the tried and tested ADAC membership there is the ADACPlusMembership: it combines the traditional club membership with ADAC Euro-Schutzbrief.
Being an ADACPlusMember constitutes a major extension of services in Germany for you. Furthermore, we offer you financial safeguards in other European countries. In the event of illness and injury we will even protect you worldwide. The costs of medical treatment by a doctor or in a hospital on journeys, however, are not covered by the ADACPlusMembership.
The attractive service package of the ADACPlusMembership protects you and your spouse/partner when driving your own and also other party's vehicles in Germany and Europe-wide following a breakdown, accident and theft. In addition each other driver may claim the same services, when driving a vehicle that is registered in your or your spouse's name. With the following services we will help you, if the protected vehicle is no longer mobile owing to an accident or if it was stolen:
- Breakdown and accident assistance (Paragraf 23) to EUR 200.-
- Assistance with lost or defective car keys (Paragraf 24)
- Towing (Paragraf 25) up to EUR 200.-
- Off-road recovery (Paragraf 26)
- Accommodation costs after vehicle loss (Paragraf 27)
- Transfers after vehicle loss (Paragraf 28)
- Travel expenses after loss of driver (Paragraf 29)
- Vehicle transportation (Paragraf 30)
- Passenger transport 'Pick-up' (Paragraf 31)
- Spare parts despatch (Paragraf 32)
- Vehicle customs clearance and scrapping (Paragraf 33)
The person-related PlusServices following illness and injury are even provided to you, your spouse/partner and your minor children on journeys worldwide, regardless of the means of transport chosen. The PlusServices following illness and injury include:
- Medical repatriation (Paragraf 12)
- Accommodation expenses (Paragraf 13)
- Hospital visit (Paragraf 14)
- Escort service for children (Paragraf 15)
- Non-scheduled return (Paragraf 16)
- Assistance in special emergencies (Paragraf 17)
- Repatriation of pets (Paragraf 18)
- Medication and spectacles despatch (Paragraf 19)
- Assistance with the loss of travel documents (Paragraf 20)
- Interpreters service (Paragraf 21)
- Vehicle recovery in the event of vehicle loss in Europe
(Paragraf 22)
- Credit services
The comprehensive safety of the ADACPlusMembership is available to you for an annual fee of EUR 79,50. As your wife is included in the ADACPlusCover, she would not need the associate membership.
You could cancel the membership by post or fax three month before the membership renews.
The ADACPlusMembership protects all vehicles regardless of the vehicle type, which do not exceed the following measures and dimensions:
max. vehicle length 10,- m
max. total length 2,55 m
max. total height 3,- m Motorcaravans max. 3,20 m
max. admissible total weight 3,50 t Motorcaravans max. 7,50 t
max. number of persons (incl. driver) 9 persons
The insurance covers free of charge the towed one-axle trailer which includes the above mentioned dimensions and weights (including cargo). Trailers whose axles are less than 1 m apart are regarded as one-axle trailers.
For motorhomes exceeding the defined maximum dimensions, the following benefits shall be excluded:
- Off-road recovery (Paragraf 26)
- Vehicle transportation (Paragraf 30)
- Passenger transport 'Pick-up' (Paragraf 31)
- Vehicle customs clearance and scrapping (Paragraf 33)
Direct debit is only possible from a German bank account. Should you have a German account, would you please provide us with the account details. Alternatively, choose one of the following options to pay your membership fee:
- euro bank transfer (in the European Union): the bank charges for such a bank transfer will not be higher than for a domestic bank transfer. Forms for euro bank transfers are available from your bank. Please make sure to state the BIC (SWIFT) and IBAN codes as well as your membership number and the reason for the payment.
BIC (SWIFT code) of Bayerische Landesbank Muenchen: BYLADEMM
IBAN of our accounts: DE19 7005 0000 0004 0558 30
- credit card (VISA or MasterCard): if you opt for credit card payment please provide us with your credit card details. Complete the reply form below and mail it to us or fax it to +49 89 7676 4355.
----------------------------------------------------------------------------------------------------------------
Membership number.:
Debit the ADAC membership dues to my credit card:
Amount:
Credit card no.:
3-digit card verification number (in the signature box):
Expiry date:
Name of card holder:
Date, signature of card holder:
----------------------------------------------------------------------------------------------------------------
Do not hesitate to contact us for any questions that arise.
Yours sincerely,
Stefanie Schleifer
Allgemeiner Deutscher Automobil-Club e.V. (ADAC e.V.)
Mitgliederservice (MBE)
Mitgliedschaft + Versicherungen
Tel.: 089 7676 2636
Fax: 089 7676 2332
http://www.adac.de/impressum

 

[davvidof]

ADAC Terms & Conditions

Hi all,
I found the ADAC T&C translation provide by Braunston to be very useful and because I wanted to take them with me on my travels I have converted them to ePub and Mobi formats, the ePub for iBooks and Mobi for Kindle.

I have tested the iBook on my iPad and it's fine but cannot test the Kindle. If anyone would like a copy then please send me a PM and I can attach to an email, they are both around the 400 kb size but I may have to zip them to overcome limitations with email providers.

Dave

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[slobadoberbob]

The system is blocking sending you p.m' ?

Hi all,
I found the ADAC T&C translation provide by Braunston to be very useful and because I wanted to take them with me on my travels I have converted them to ePub and Mobi formats, the ePub for iBooks and Mobi for Kindle.

I have tested the iBook on my iPad and it's fine but cannot test the Kindle. If anyone would like a copy then please send me a PM and I can attach to an email, they are both around the 400 kb size but I may have to zip them to overcome limitations with email providers.

Dave

Tried to take up your kind offer, but the system has you blocked from receiving p.m's

??????????

Bob. I was after the iBook system... Would save carrying around the large translation I have had to down load when I joined up last month.

 

[davvidof]

Sorry

Hi Bob,
had a bit of computer downtime last night but OK now, try again with the PM.

regards

Dave

 

[Scout]

many thanks added for
Braunston for the download, it will enable me to make my mind up later today (when Ive read it all twice)

just to help others the full phone number including international code is

00 49 1805 10 11 12

just ask for an English speaking operator they are very very helpfull
( we dont expect that form Germans do we? )

 

[slobadoberbob]

Fully agree

many thanks added for
Braunston for the download, it will enable me to make my mind up later today (when Ive read it all twice)

just to help others the full phone number including international code is

00 49 1805 10 11 12

just ask for an English speaking operator they are very very helpfull
( we dont expect that form Germans do we? )

They are very helpful, recommended

Bob

 

[Scout]

having spent most of the day reading the download, it seems only to offer breakdown help if you are more 50k away from the home address?


Is this correct?

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[callumwa]

having spent most of the day reading the download, it seems only to offer breakdown help if you are more 50k away from the home address?


Is this correct?

As I understand it if you take out ADAC plus you are effectively buying two services.

1. Vehicle services (breakdown, tyre change, roadside repair etc..)
2. Personal Services (almost like travel insurance, this is where you can have medical repatriation etc)

ADAC HAndbook.....

2 What is protected?
The protection of ADACPlus Membership includes Europe-wide services such as vehicle breakdown assistance, Accident or Vehicles twist. The ADACPlus Member and all his family are protected. Motor vehicles of the family, all vehicles not subject to authorization by the family and all third party vehicles. The vehicle must be within certain sizes and weights (for details see Section 3 of group insurance conditions for the ADACPlus Membership).
The protection includes worldwide personal benefits for ADACPlus Members and their family in illness, injury and death.
The personal benefits are valid for travel to more than 50 km (distance) away from the residence. In Europe there is protection for travel up to 92 days, outside Europe up to 45 days (calculated at the time of the damage).

The benefits relating to illness, injury, death and other emergencies (§§ 12–22)
apply when you are on a journey. A journey means that you are more than 50 km
(distance covered) from your place of residence.

Section 5 When do you have travel protection?
1. The performance after illness, injury, death and whose emergencies (Sections 12-22) apply if you are on a trip there.
2.A trip is when you have journeyed more than 50 km (distance) away from the residence on hold.



So as i read it your vehicles, car. motorhome, motobike are covered anywhere, but you have to be 50 km from your residence to be entitled to "repatriation, death benefits, financial assistance, emergency loan etc." These are the ADAC Plus "personal benefits".

Hope this helps and makes sense. I'm no good at this" cut n paste" milarkey...
I'm sure these must be funsters who have called ADAC out close to home and can confirm my understanding...:thumb:

 

[AdgeRas]

We called ADAC last friday as the van battery was flat and we could not fix it ourselves so the AA came out and tried to get life in the battery all while the motorhome was parked on our drive about 0.5 meters from the house.

We are both ADAC plus members and it was the first time we called them with a problem and we were pleased with the service.

Rasmus

 

[jhorsf]

The bit I do not understand is if partner spouse is covered on a single plus membership what is joint (more expensive) for?

 

[barryd]

Just discovered this thread. I need to renew my breakdown cover for the car by Tuesday. I currently have the Safeguard 365 insurance which includes breakdown for the van but we pay £106 to Tesco for two cars and the bike has no breakdown cover at all.

Will this one policy really cover all our 4 vehicles? I am still confused about this 200 euro max towing thing though. Thats not much. Am I missing something? IS there a 92 day maximum trip length as well?

Thanks

 

[sedge]

In the UK Barry only the RAC does post-accident recovery for motorbikes. So when we had an accident miles from home I could happily(?) go off in the ambulance with Pete leaving our rideout friends to oversee the loading of the bike onto the recovery truck. (Note I didn't say safe loading LOL but that's an aside)

The RAC or their breakdown agents also stored it until we could take delivery of it back at home and being as it was Easter Sunday it was at least a week after. Far as I know they never made any charge for that.

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[Road Runner]

Well I am an adac customer and not at all happy about this 200 euro business and that's a claim back thing from what I understand. Last time my RV was recovered it cost £1200 which would leave me stuck at the roadside now as could not raise that cash.

I am a worried bunny.

 

[barryd]

Thanks

Somebody PM'd me on the Dark Side saying this is what I needed. I find it hard to believe that I could have full recovery for 2 cars, a bike and a motorhome anywhere in Europe for 12 months for less than 100 Euros.

I have emailed them from the website and also to a contact I was given at ADAC asking these specific questions so will report back what they say.

 

[barryd]

A bit more info,

Apparently the AA cover bikes and ADAC contract out to the AA. One of the customers on FACTS emailed them about what vehicles were covered including his scooter and the response was.

"we do not register the vehicles of our members, as they have coverage with all vehicles they drive with, whether they belong to them or not. In case you change another of your vehicles in future, you do not have to inform us"

I gather the 200 Euro limit for recovery / tow is the cost of a tow to the nearest garage. If it cant be fixed at a reasonable cost or time the full cost of recovery home is covered.

This is what I have heard from FACTS but will await the full response to my emails to ADAC next week before signing up.

BD

 

[Road Runner]

Barry can you find out if this is paid straight away or do you claim it back?

I am not happy with this if you have to reclaim it and it can only go to the nearest garage.

 

[barryd]

No I dont like that idea either.

Im tempted to say if something looks too good to be true it probably is but there are posts on both forums saying how good their service is.

Will see what they come back with later in the week.

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[homercostello]

adac insurance

Hi i have adac insurance and was just about to get on the ferry three weeks ago at Dover and noticed my engine overheating. I pulled into a petrol station and phoned adac. no problems at all the aa called me on my mobile and their engineer tried to fix the campervan but was unable to do so. no problem they arranged a tow truck to the caravan clubs black horse campsite as this being a sunday no garages were open. the next day the tow truck returned and carried my motorhome to canterbury to the fiat main dealer. thats two pickups on two different days and at no time was any cost discussed. Also the problem was the thermostat and sender faulty and it would take a day for the parts to arrive. I phoned adac and they said i could book into a hotel up to a value of 120 euros as i have partner plus so that covered my wife as well Now im back from my holiday i have to send the invoice for the hotel to germany and i will get a refund for the hotel. this service i cannot fault.
and i am glad i had adac cover. hope my experience gives any funsters an idea of the service you can expect.:thumb:

 

[Road Runner]

Hi i have adac insurance and was just about to get on the ferry three weeks ago at Dover and noticed my engine overheating. I pulled into a petrol station and phoned adac. no problems at all the aa called me on my mobile and their engineer tried to fix the campervan but was unable to do so. no problem they arranged a tow truck to the caravan clubs black horse campsite as this being a sunday no garages were open. the next day the tow truck returned and carried my motorhome to canterbury to the fiat main dealer. thats two pickups on two different days and at no time was any cost discussed. Also the problem was the thermostat and sender faulty and it would take a day for the parts to arrive. I phoned adac and they said i could book into a hotel up to a value of 120 euros as i have partner plus so that covered my wife as well Now im back from my holiday i have to send the invoice for the hotel to germany and i will get a refund for the hotel. this service i cannot fault.
and i am glad i had adac cover. hope my experience gives any funsters an idea of the service you can expect.:thumb:

What emergency number did you use please?

 

[homercostello]

Hi John
the number i used was on my membership booklet for uk and that was
08000289018
you speak to adac on the continent first and they contact the aa for you.
regards
jeff

 

[barryd]

Update

I have had several emails backwards and forwards from this company now.

Here are the questions and answers.

1. Is there a limit to the recovery cost? I read somewhere in a translation that recovery tow was limited to 200 Euros. This is not much in the case of the motorhome which could be costly if it needs recovering to the UK. Do we pay this and claim it back.

Answer

The answer seems to be yes the initial tow to a garage is limited to 200 Euros (or 300 in dificult terain). The first email indicated they would pay it but a further email stated no you had to pay it and claim it back. This includes the UK. If you then need the vehicle taking home, they cover all costs. You dont pay the tow charge if you break down in Germany.

2. Is there a limit to a single journey. I also heard 92 days was the maximum. We seldom go away in the motorhome for more than 90 days but we might want to in the future.

Answer
Yes its 3 months max per trip

3. Are we covered if our vehicle breaks down at home (in the UK place of
residence)

Answer
Yes

The cover I am told I need is the ADAC Plus Membership, 79.50 Euros and the Partner-Plus, 19.20 Euros .

It looks like an 0800 number if you break down in the UK and an 0049 number everywhere else.

Be aware it looks like there is a 3 month cancellation notice to give should you wish to cancel it after a year or so. This is common in Germany apparently.

My Tesco breakdown at £106 is due next week just for our two cars.. Not sure what to do. I dont like the idea of paying a towing fee and then trying to claim it back from a company in Germany. Having said that I currently have the van insured with Safeguard that includes breakdown insurance. There is no cover for the scooter. This ADAC cover would be for everything so perhaps I could get insurance cheaper than Safeguard without their breakdown cover and my bike would also be covered all for about £100.

Hmm. Quandry.

What does everyone think?

 

[Road Runner]

Caravan Club are doing something to now with no weight or sizr restriction. Wished in a way i had never taken out the ADAC cover as if I breakdown generally sadly panic now and need HELP there and then not trying to sort it out myself and claim things back, I don't always have the spare ca$h to do this to be perfectly honest.

I once the RV is sold will search out a UK recovery firm.

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[JockandRita]

Hi all,

Although the last post (John's) on this thread was months ago, has anyone had any more experiences with ADAC since April.

I have to admit to not being keen either, on the €200 payout for a tow, and having to claim it back at a later date.

Regards,

Jock.

 

[Snowbird]

Have had a few claims with ADAC both here in the UK and in Europe. Have NEVER had to pay for recovery,only parts.

 

[JockandRita]

Have had a few claims with ADAC both here in the UK and in Europe. Have NEVER had to pay for recovery,only parts.

Thanks Dave. That is reassuring. :thumb:

Cheers,

Jock.

 

[Snowbird]

Just had a thought.....The only time you WILL have to pay is on a French auto-route as they have there own designated recovery/breakdown services.
This applies to ADAC and ALL other breakdown/recovery policies.
You will have to pay the French to take you off the toll road and then contact your own recovery company. There are no exceptions to this and thats the main reason I dont use toll roads in France. You can of coarse reclaim the French part of the recovery from ADAC.

 

[JockandRita]

Just had a thought.....The only time you WILL have to pay is on a French auto-route as they have there own designated recovery/breakdown services.
This applies to ADAC and ALL other breakdown/recovery policies.
You will have to pay the French to take you off the toll road and then contact your own recovery company. There are no exceptions to this and thats the main reason I dont use toll roads in France. You can of coarse reclaim the French part of the recovery from ADAC.

Yes Dave.

That should have happened to us just outside Toulouse. Fortunately, the recovery agent left it in the hands of the Fiat agent he recovered us to, and they must have billed Britannia, because we never got billed for anything. That was on a non toll Autoroute, although Britannia didn't seem to think it would make a difference.

Someone on the Facts is having problems finding breakdown cover for their large Rapido, so I've pointed them in the direction of ADAC too.

We're all in it together, eh?

Cheers,

Jock.

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