ADAC Breakdown Cover

[pieterv]

Had another look. The german word translated here as "residence" is "Wohnsitz", which is the town/city where you live.

 

[Braunston]

Hi,

I'm really glad that people are starting to take an interest in just what ADAC are offering and what the pit falls may or may not be, as you are aware I have joined ADAC and posted a couple of translated documents on this site for download.

But it has worried me that while the translated documents are best endeavours i would still welcome people to study them deeply as I would hate anyone to be in a position that leaves them without the cover they thought they were getting.

I really had second thoughts earlier in the year when travelling in Europe that I really didn't understand fully just what cover I had, and I have gone through the translations time and time again, but there is still that nagging doubt what does the small print actually meant as I can't read German, as we all know the UK small print often has a sting in the tail if you don't study it fully.

As I mentioned earlier in another reply, breakdown cover is an insurance that you hope you never need to call upon, and while I'm reasonably sure ADAC provide very good value for money, I'm not totally sure money/cost of, should be an overriding factor in making a decision, I think piece of mind knowing you totally understand what you are getting and what you aren't getting, are far more important than the cost.

Hope that helps

 

[AAAARON]

I have got this:

Thank you very much for your communication.
The attractive service package of the ADACPlusMembership protects you and your spouse/partner when driving your own and also other party's vehicles in Germany and Europe-wide following a breakdown, accident and theft. In addition each other driver may claim the same services, when driving a vehicle that is registered in your or your spouse's name. With the following services we will help you, if the protected vehicle is no longer mobile owing to an accident or if it was stolen:
- Breakdown and accident assistance (Paragraf 23) to EUR 200.-
- Assistance with lost or defective car keys (Paragraf 24)
- Towing (Paragraf 25) up to EUR 200.-
- Off-road recovery (Paragraf 26)
- Accommodation costs after vehicle loss (Paragraf 27)
- Transfers after vehicle loss (Paragraf 28)
- Travel expenses after loss of driver (Paragraf 29)
- Vehicle transportation (Paragraf 30)
- Passenger transport 'Pick-up' (Paragraf 31)
- Spare parts despatch (Paragraf 32)
- Vehicle customs clearance and scrapping (Paragraf 33)
The person-related PlusServices following illness and injury are even provided to you, your spouse/partner and your minor children on journeys worldwide, regardless of the means of transport chosen. The PlusServices following illness and injury include:
- Medical repatriation (Paragraf 12)
- Accommodation expenses (Paragraf 13)
- Hospital visit (Paragraf 14)
- Escort service for children (Paragraf 15)
- Non-scheduled return (Paragraf 16)
- Assistance in special emergencies (Paragraf 17)
- Repatriation of pets (Paragraf 18)
- Medication and spectacles despatch (Paragraf 19)
- Assistance with the loss of travel documents (Paragraf 20)
- Interpreters service (Paragraf 21)
- Vehicle recovery in the event of vehicle loss in Europe
(Paragraf 22)
- Credit services
The comprehensive safety of the ADACPlusMembership is available to you for an annual fee of EUR 79,50. As your wife is included in the ADACPlusCover, she would not need the associate membership.
Do not hesitate to contact us for any questions that arise.
Yours sincerely,

 

[eisenach]

I've been a (UK based) ADAC member for 5 years or so for normal car cover. I find them very efficient. I've only had to put them to the test once, though. The clutch cable on the main car went as I was pulling out of the drive. I went to work in the 2nd car and sent them an e-mail on arrival asking if I was covered to hire a car. Within 20 minutes I had a chap from Munich on the phone speaking perfect English to me. He'd rung home and got my work number from my wife.
As it was, the local garage sorted it out very quickly (unusual!) and I didn't need the ADAC any further, but the speed and efficiency of their response was amazing. And all that for 79.50€ per year for plus membership. And there's no vehicle age limit.

 

[homercostello]

thanks for the previous posts gave me the info to join adac. did it over the phone and payment was taken by credit card. you get your membership number there and then. :thumb:

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[Snowbird]

Have been a member of ADAC plus for somtime now and have used them a few times in the UK but never abroad.The AA came to my rescue here in the UK and I had the same service as I would have had if I had the top priced policy with them.Personaly I cannot find anything on the internet to come anywhere near there prices,especialy for older,larger vehicles.Would recomend them personaly,which is somthing I rarely do.

 

[homercostello]

adac engish translation of terms and conditions

hi is the translated version of this handbook still available to download i have tried but fail to get any downloaded file but i can download other files on the site.

 

[scotjimland]

hi is the translated version of this handbook still available to download i have tried but fail to get any downloaded file but i can download other files on the site.

The file is here
Link Removed

I just downloaded.. it's a .doc file, it opened using Microsoft Word

If you still have a problem PM your email and I can send ..

 

[homercostello]

hello Jim i have just pmd you my email address
regards
Jeff
:thumb:

 

[scotjimland]

.. file sent :thumb:

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[davidallan]

ADAC Breakdown...update + Disbled discount

Just joined ADAC scheme....Super efficient phone service. Could not be better.
Read 100's of blogs on quite a few Clubs etc...It seems a super set up.

DISCOUNT for Disabled person [approx 10e]

Taken out Partner Plus [Wife + Self] TOTAL cost 68e 30c. [Best policy they have]
Email arrived in 3 minutes + full English translation [Will read later in the day] and they have added 3 new sections [I know not what -yet] but one she tried to explain that if a problem occurs in a Restaurant !? & you suffer ?? you can claim ??

So out for a 'Bindaloo' tonight to test the system.

FYI Person I spoke to Tanja Klein tel : 0049 2214727-47 I think! She actually gave her no as : [0221] 4727-47 email: tanja.klein@nrh.adac.de

Hope this helps someone:thumb:

 

[dotsontour]

Hi Braunston - I'd be very grateful for a copy! Thanks! :thumb:

june and dave
dotsontour

 

[braunston1]

Hi, I can't reply as I no longer subscribe, the file that I translated is still on the system and you are welcome to download it, thats the problem with having a subscription people like me posted freely to this site but are now blocked. I'm sure this post will get deleted but there are plenty of good sites out there that are free and you can obatine the same or similar information.

june and dave
dotsontour

 

[Road Runner]

Got my membership card through yesterday.

C Card not even debited yet.

Whats the emergency number from the UK though please

 

[Snowbird]

It should be on the back of your card,but here it is anyway 08000289018:thumb:

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[RogerIvy]

Was the question around the limit of €200 for recovery ever answered satisfactorily?

I'm quite keen on the cover, but not if I have to pay for everything above €200.

Rog

 

[Snowbird]

I asked and they said no limit upto the value of the vehicle.
Thats with the ADAC plus.Dont know about the cheaper versions.

 

[slobadoberbob]

how did you pay by CC John?

Got my membership card through yesterday.

C Card not even debited yet.

Whats the emergency number from the UK though please

John how did you pay by credit card? when I spoke to ADAC this morning to take out membership they would not accept a card at all. They bill and you have to pay by Iban transfer to there bank.

They are sending me the membership pack ..due within 10 days for the membership to start on 1st March 2011... I have an allowance due to being disabled /wheelchair user .. total for Sue and myself for all the European cover was euro 68.30 .. now that is not bad...

I certainly will not be renewing the AA this year which is £113.00

Mainly want the cover to do tire issues when in Europe .. while I have Safeguard this is not covered.

Very efficient service.. oporator spoke first class english...well worth the call to Frankfurt.

Thanks for all who gave info as this allowed me to decide to take oput membership.

Bob:thumb:

 

[Road Runner]

Sorryoh:

Visa debit card Bob

 

[slobadoberbob]

i tried that and they said no

Sorryoh:

Visa debit card Bob

I tried that and they said no?

Bob:Blush:

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[Road Runner]

I was unhappy as asked for all detail inc number on back and expiries date via the post so anyone intercepting that letter had open house on my bank account.

 

[Snowbird]

When I joined they sent my card before I had paid and sent a bank paying in slip in the letter which I filled in and sent back.Its due for renewal in April so will have to see what happens then.

 

[OwnedbyCollies]

I paid by credit card when I joined and then renewed by credit card last December.

There appears to be a separate number for card payments. I rang the info line number when I got the renewal and the lady took my card details but then said that she would send them to Munich. I wasn't sure about this and rang a few days later to check if the membership had been renewed - surprise, surprise it hadn't, so I was then given this number to ring and it was done instantly over the phone.

Just because I'm naturally suspicious - I rang to double check a few days later and it was confirmed we were sorted!

The number is ... 00 49 (0) 89 7676 6643 :thumb:

 

[Road Runner]

Although my current premium paid via bank debit card got a reply to my enquiry for future payments today confirming in future they take Visa and Mastercard credit cards as well.

 

[slobadoberbob]

My ADAC card arrived to day

I received my membership card to day.. 15 days to the day as they said..efficient Germans for you.

I will call the the Munich telephone number Monday and try to pay for it with a credit card.. If not I will have to do an IBAN payment or like John send my card details to them.. When I ordered the card (membership) I called the Frankfurt number.. In the pack is the Munich telephone number...

Let you know how I get on

Bob:thumb:

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[MrMotorhome]

ADAC

I received my membership card to day.. 15 days to the day as they said..efficient Germans for you.

I will call the the Munich telephone number Monday and try to pay for it with a credit card.. If not I will have to do an IBAN payment or like John send my card details to them.. When I ordered the card (membership) I called the Frankfurt number.. In the pack is the Munich telephone number...

Bob:thumb:

I joined a few weeks ago, they are happy to take your credit card details over the phone. I have telephoned on three occassions and all three telephonists spoke very good english and handled my problems immediately.

Andrew:thumb:

 

[lizard]

Hi been reading these posts with interest as am trying to find breakdown cover for our renault master, thought green flag was going to be ok but they only do 90 days europe in total in any one year and another company stop at 5.1 mtrs length. Other usual suspects are very expensive and have silly limits. So do ADAC have any limit to the length of trips outside uk? Ta.

 

[Road Runner]

Hi been reading these posts with interest as am trying to find breakdown cover for our renault master, thought green flag was going to be ok but they only do 90 days europe in total in any one year and another company stop at 5.1 mtrs length. Other usual suspects are very expensive and have silly limits. So do ADAC have any limit to the length of trips outside uk? Ta.

They are a German firm so I would say no.

 

[flatpackchicken]

Hi been reading these posts with interest as am trying to find breakdown cover for our renault master, thought green flag was going to be ok but they only do 90 days europe in total in any one year and another company stop at 5.1 mtrs length. Other usual suspects are very expensive and have silly limits. So do ADAC have any limit to the length of trips outside uk? Ta.

Not that i know mate, do be honest cant remember any limit on travel times outside the UK, limits 10m lenght, 3.2m high. 7.5t gvw + any twin axle trailers anywhere in eec with recovery back to your home address in the UK. cant be better than that ha, and at $93 euros you cant go wrong and that includes car hire as well and worldwide health insurance as well. regards Garry flatpackchicken

 

[lizard]

Thanks for that will give them a ring tomorrow and join up. Sounds a very good deal.

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