romany
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- Jul 3, 2018
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thats a case of having decent solicitors who should tell you if you have a case or not.You were lucky I had a customer who thought I was at fault (not) and instructed his home insurance solicitors - a phone call from me to 'put them right' stopped that dead... if you start legal action make sure you have a case!
Be careful using legal advice form insurance company's normally it is advice only I would advise people to have a dedicated legal insurance.
Now to take up your point Barclay firstly if you stopped action through a phone call the clients solicitors had not done their job in the first place and secondly should have asked for your information by letter or email a decent solicitor will always want a paper trail which phone calls don't give