Mine too. Try changing the length of the aerial, I've found mine works better if it's not fully extended. We also use a portable DAB radio in the van - that also works better with a shorter aerial.
I don't suppose there's an aerial socket on your radio? Isn't on mine so no idea how I would connect an external aerial.
Open the back locate where the internal aerial is soldered to temporary attach a length of wire check on reception by cutting off the wire 1” lengths. Once you find the best reception detach the aerial and poke the wire through. And permanently attach the wire may not look the best but you should get better reception. I will look up the best length on google and put up another post. It worked for me but not on a DAB radio.
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