Why does it take so long to get a new Motorhome ready for Sale

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May 23, 2013
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Hymer B504
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Since 2013
Genuine Question on how long it takes to get a new Motorhome ready for sale. Called two dealers this weekend both have brand new Chausson in stock (physically at the dealers) and enquired if an order was placed this weekend when could we pick-up.

First One End of April, the second one Mid-April I guess it needs a PDI check and being registered but surely you would want to get the stock out of the door asap but two months seems a bit excessive what am I missing?
And why would you not be preparing all your new motorhomes for dispatch as soon as they arrive ?
 
Busy workshops, with existing appointments for PDI, after sales, warranty work, customer accessory bookings, staff holidays, time off for gender assessment surgery, maternity leave, paternity leave, menopausal time off, pre menopausal time off, post menopausal time off, sick leave, self assessment sick leave, staff being absent due to teachers striking so no one to look after them, divorce or Honeymoon

Take your pick!
 
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PDI is done in workshop so needs a slot, also if they are not fiat dealer needs to have engine part PDI, then cleaning etc. As you say registered so that takes time.
 
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March will be a very busy month for dealers due to the registration letter change so they'll be fully booked already, add to that the higher demand for servicing etc generally due to the start of the MHing year and you'll understand why there's such a delay. March is probably the busiest month in the whole year.

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Busy workshops, with existing appointments for PDI, after sales, warranty work, customer accessory bookings, staff holidays, time off for gender assessment surgery, maternity leave, paternity leave, menopausal time off, pre menopausal time off, post menopausal time off, sick leave, self assessment sick leave, staff being absent due to teachers striking so no one to look after them, divorce or Honeymoon

Take your pick!

You forgot the elderly boss retiring….😆😉😎
 
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Busy workshops, with existing appointments for PDI, after sales, warranty work, customer accessory bookings, staff holidays, time off for gender assessment surgery, maternity leave, paternity leave, menopausal time off, pre menopausal time off, post menopausal time off, sick leave, self assessment sick leave, staff being absent due to teachers striking so no one to look after them, divorce or Honeymoon

Take your pick!
If I had to choose, I would go for the gender assessment surgery every time :unsure: :unsure:

Geoff
 
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Sounds pathetic we have bought 3 new Motorhomes ready to pick up a week after arriving at the dealers but never bought from a UK dealer.
We've had some within 2 weeks but that was at a much quiet time of year.

You didn't register them in the EU country before collection though, how long did it take once in the UK?
 
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time off for gender assessment surgery
Surely you don’t allow time off for this when a couple of minutes in the workshop with a pair of Tinsnips would suffice.😖😳

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March will be a very busy month for dealers due to the registration letter change so they'll be fully booked already, add to that the higher demand for servicing etc generally due to the start of the MHing year and you'll understand why there's such a delay. March is probably the busiest month in the whole year.
Not sure that’s true, had mine serviced with SMC last week, less than 2 weeks after phoning them.
And I wasn’t their customer.
 
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Not sure that’s true, had mine serviced with SMC last week, less than 2 weeks after phoning them.
And I wasn’t their customer.
Maybe people don't like going to them or they don't sell much. 😄
 
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Picking our new in stock van today after waiting 5 weeks. No guarantee that all the work (extras) will have been completed so we will have to return at a later date so they can complete the work. Need the van today as have a slot elsewhere for additional work on Wednesday and can’t chance missing that slot. Also something was picked up on the PDI that means a trip to Fiat. The dealer has been honest and upfront with the reasons for struggling to complete the work, all of which is understandable. Whilst it is a PITA and I’ll probably land up having to drive between 400-600 extra miles before it’s sorted I have decided that in the scheme of things it’s no big deal albeit the excitement is non existent.
 
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Customer’s choice dealer of the year!
No idea how they got that, I would rate them much, much lower.

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In stock probably means, not registered, not checked etc etc as others have said. Our experience has typically been 2-3wks on vans that a dealer had in stock.

If you asked for additional options though, that could of course extend the wait.
 
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Busy workshops, with existing appointments for PDI, after sales, warranty work, customer accessory bookings, staff holidays, time off for gender assessment surgery, maternity leave, paternity leave, menopausal time off, pre menopausal time off, post menopausal time off, sick leave, self assessment sick leave, staff being absent due to teachers striking so no one to look after them, divorce or Honeymoon

Take your pick!
Aren't all of these surpassed by blaming Covid?
 
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Can a dealer get the MH registered before it gets into the UK?Knowing chassis number etc.

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Ours was a in stock showroom model.
It only took 1 week.
Mind part of the deal was we had a ferry booked in 9 days so they had no option or I walked away.
 
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Surely you don’t allow time off for this when a couple of minutes in the workshop with a pair of Tinsnips would suffice.😖😳
I think you can just pop into gash converters and they do it there and then
 
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Busy workshops, with existing appointments for PDI, after sales, warranty work, customer accessory bookings, staff holidays, time off for gender assessment surgery, maternity leave, paternity leave, menopausal time off, pre menopausal time off, post menopausal time off, sick leave, self assessment sick leave, staff being absent due to teachers striking so no one to look after them, divorce or Honeymoon

Take your pick!

You forgot to include Conception Leave! :unsure:
 
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Have only bought new once, van was in stock, had a couple of additions, extra battery, solar, bike rack and something else which escapes me, collected van 2 weeks later, bought just in time to get the 15%VAT
 
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