Thule step on a Cotswold

[The rehctub]

My step doesn’t retract when I start Motorhome or push the button just inside the door.
I have been told it needs a new motor, I need some help in finding a new motor so any help would be very much appreciated
This is a photo of the faulty motor

 

[Two on Tour]

Are you sure that it is a Thule step you have as the motor is marked up as Project 2000 our also make motorised steps.

Here's suppliers for the Project 2000 motor and it ain't cheap.

Project 2000 In/Out Step Motor [Project 2000 Spare Parts]

Replacement step motor (in/out) motion.

www.southdownsmotorcaravans.com

PROJECT 2000 STEP MOTOR | ESHartley Leisure Spares

SKU: 27737

eshartleyleisurespares.co.uk

 

[Badknee]

Are you sure it’s not the plastic gear that’s broken? Quite a common problem I believe.

 

[Lenny HB]

Are you sure it’s not the plastic gear that’s broken? Quite a common problem I believe.

Very common and that motor looks like a windscreen wiper motor so need to track the right one down if it is the motor as it will be a third of the price.

 

[Two on Tour]

Here's a link to a thread concerning the Project 2000 step which may help.

If it is the gearing that has seared then 3D printing may be the answer to replacements.

Project 2000 slide out step 10856(?) - stripped gears?

Hi, Just bought our first motorhome, a Hymer Exsis privately. Within a week hit the first problem, thus starting on the odyssey of motorhome DIY. The driver's door slide out step has stopped sliding out automatically. It sounds like the motor is running but no movement in the step. Motor runs...

www.motorhomefun.co.uk

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[Bobby-gg]

Have you looked at this post?

Project 2000 electric in-out step repair

Hi Folks, I had an issue with the Project 2000 electric step earlier, it has resulted in the gear wheel shattering! Whilst I could order a new step unit at stupid money, I'd be keen to see if I can get a replacement gear and fix it. At best, perhaps a replacement motor unit. I've had a scour...

www.motorhomefun.co.uk

 

[Sasbo]

Have a look at the motor in the link below. It has a number of option configurations that may suit you needs.
Amazon product ASIN B085LHCRHJ

 

[Andacami]

Have a look at the motor in the link below. It has a number of option configurations that may suit you needs.
Amazon product ASIN B085LHCRHJ

Wow! That's what I've been searching for!

Thank you

 

[Sasbo]

No problem, hope it all works out