Last week the power steering failed on our Vantage Neo, based on a September 2022 Fiat Ducato auto. Fortunately for us we were in a car park on the north Antrim coast and there was no accident or injury.
The vehicle was recovered to Fiat Professional garage Donnelly of Mallusk in Belfast. They diagnosed failure of the electronic steering due to corrosion. They have been unable to source the main steering part required and it’s at back order with Fiat. We have a Fiat Customer Service reference and they’ve been pretty good at updating us, but still no part.
Anyway, we hired a car and booked a week’s accommodation. In the absence of the part we’ve come home to the north west using a one way car hire and will return to Belfast to collect the van when repaired.
Has anyone had Fiat parts on back order and if so approximately how long have they taken? Anyone else lost their steering?
The vehicle was recovered to Fiat Professional garage Donnelly of Mallusk in Belfast. They diagnosed failure of the electronic steering due to corrosion. They have been unable to source the main steering part required and it’s at back order with Fiat. We have a Fiat Customer Service reference and they’ve been pretty good at updating us, but still no part.
Anyway, we hired a car and booked a week’s accommodation. In the absence of the part we’ve come home to the north west using a one way car hire and will return to Belfast to collect the van when repaired.
Has anyone had Fiat parts on back order and if so approximately how long have they taken? Anyone else lost their steering?