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We gave the details to our insurance company (Highway/LV) and they did the rest. We were paid for the written off van in only 6 weeks but we found a year later that the insurance company of the second person to hit it (Churchill) took about a year to settle up with them.She doesnt have to report it, you can contact HER insurance company and report it for her
Yes we got the photos but I am always worried when insurance companies get involved. Lawyers who argue the toss at £200 per hour - scarey
That's a good point. Some years ago (when we were more naive) one of our sons had his car written off. We had it brought onto our land to reduce costs and the insurance company took advantage by dragging its feet. When I realised what was happening and wrote telling them there would be a storage charge of £x a day they soon collected it.& that is the rate that you should tell your insurance company that you will be charging through them to the other party for all the time that you are without use of the vehicle & contacting/replying to any correspondence.
+vat if you're registered.