Problem with BT Mail on an Apple MacBook Air (1 Viewer)

[DJA]

Hi

I have changed the Password on my BT Email account and have had no trouble with my iPod or Apple phone reseting the Email password in the Yahoo Mail App.

I have been unable to sort out Apple Mail on my Apple MacBook Air.

I went into Mail preferences and selected the account which has worked fine. I changed the Password and Selected Save but the change is not accepted by Mail. I eventually decided to delete the account and start again. Mail refuses to accept the Email account so as a test to check if there is a problem with BT Mail I tried loading SHMBO's BT mail account and it accepted that and loaded all the messages very quickly.

The problem occurred the moment I changed the password.

Is there somewhere else in the MacBooks settings I should be looking at to sort this problem out.

Doug

 

[DuxDeluxe]

I had the same problem on the iMac - in the end gave up and had to use a different mail program, which was very annoying to have to do

 

[DJA]

Well after hours of trying it has suddenly decided to accept the new password and is back working again. Hopefully tomorrow it is still okay.