Passport don’t believe this

Hi I applied for a new passport late on the 2nd of January 25 posted old one on 3rd January they got on Monday the 6th TODAY NEW PASSPORT ARRIVED pity DVLA service wasn’t like the passport office great service thumbs up to them
DVLA returned my V5C within 7 days of purchase
 
It is not like for like, two different kinds of business. I live near enough to get my DVLA problems sorted almost on the same day or at least very quickly. But that is attending in person. Not by post to a huge organisation who are governed by vehicle and health laws and have to make sure they are correctly dealt with.
I have no connection with the DVLA but having to listen to the stick they have to take when sometimes it is not even their fault.
Can you just turn up, or can you make an appointment?
 

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