No hot water on Alde

[South_Wales_Lady]

Switch like this near the boiler?

View attachment 329186

No but I have found a fuse in the boiler, however it tested okay. We're travelling at the moment but when we stop I'll give alde a ring as someone suggested earlier. Thanks.

 

[South_Wales_Lady]

What do you mean by "everything else in the van works fine". Most of the van electrics are 12V and work from the battery. Are you sure you are getting 240V through to the van? Is the fridge on 240V at present? Have you tried plugging a 240v appliance in to see if it is working?

Kettle, microwave, fan heater, charging sockets, all fine

 

[South_Wales_Lady]

Okay have now rung Alde, they said the absence of the plug icon on the panel means there's no electricity getting to the boiler. This is usually due to a faulty connection somewhere and we were advised to get it checked by a dealer. I unplugged the electric and pushed all obvious connections as far as they would go but no joy. We're on this site now for four days but when we move on we'll stop at a workshop along the way, in the meantime we'll run it on gas. Thanks for trying everyone.

 

[Gerby]

We had an issue with ours and was told to take the fuse out that is on the boiler itself (under the black plastic cover on the top in ours) then simply replace it and all will be well.

I rather dubiously tried this and it has worked perfectly ever since (we have a 2017 Bailey Autograph).

If it will help and I get time I will get a photo of the fuse I mean later)

 

[South_Wales_Lady]

We had an issue with ours and was told to take the fuse out that is on the boiler itself (under the black plastic cover on the top in ours) then simply replace it and all will be well.

I rather dubiously tried this and it has worked perfectly ever since (we have a 2017 Bailey Autograph).

If it will help and I get time I will get a photo of the fuse I mean later)

Do you mean the 3.15 fuse in a little green plastic case? If so we checked that out.

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[Gerby]

Yep that's the one, I was lucky, simply took it out (didn't even test it), put it back in and everything worked fine, just like you our issue was electric not working but gas was fine.

Hope you get it sorted.