Hello everyone and apologies for the long post!
We are new to the world of motor homes and have recently acquired a Burstner TD 744 which we love. Yesterday we set off for our second trip and stopped at our regular supermarket to pick up some supplies. Our MH is 3m high and this is the first time we have parked at this location in it though we visit regularly in our car.
As you can see from the pictures there is a height restricting gate which limits entry to vehicles of 2.6m. The gate is always open (as you can see from the photo) so we have never even realised it is there or that any restrictions are in place, perhaps it is shut when the store closes but we don’t really know. The access is two way and allows vehicles to both enter and leave. We parked away from the crowd did a quick shop and drove to a different exit to leave as we usually do. This is where we met a fixed height restricting barrier which we did not notice until it was too late. It looks like damage is ‘limited’ to the hab air on unit which will likely need replacing but the rest of the van seems unscathed.
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance and
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance and wonder if at least part of the liability lies with the supermarket.
Thank you for reading this far! The MH is going into the dealer tomorrow so we will find out then just how painful this is going to be.
We are new to the world of motor homes and have recently acquired a Burstner TD 744 which we love. Yesterday we set off for our second trip and stopped at our regular supermarket to pick up some supplies. Our MH is 3m high and this is the first time we have parked at this location in it though we visit regularly in our car.
As you can see from the pictures there is a height restricting gate which limits entry to vehicles of 2.6m. The gate is always open (as you can see from the photo) so we have never even realised it is there or that any restrictions are in place, perhaps it is shut when the store closes but we don’t really know. The access is two way and allows vehicles to both enter and leave. We parked away from the crowd did a quick shop and drove to a different exit to leave as we usually do. This is where we met a fixed height restricting barrier which we did not notice until it was too late. It looks like damage is ‘limited’ to the hab air on unit which will likely need replacing but the rest of the van seems unscathed.
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance and
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance
So here’s where I would welcome your thoughts….the exit barrier was painted dark grey and has no signage at all. Furthermore the horizontal bar which would normally give you warning of impending danger was missing. When driving, you do not have the barrier ahead of you but have to turn right to go through it. The picture attached shows the barrier from the road with bits of the aircon cover still on the ground though we’d removed the larger bits of debris. We would prefer not to claim on insurance and wonder if at least part of the liability lies with the supermarket.
Thank you for reading this far! The MH is going into the dealer tomorrow so we will find out then just how painful this is going to be.
