Nationwide phone insurance

[Camdoon]

Bought the wife an expensive Samsung flip phone for Christmas as she needed a new phone.
Dropped it last Tuesday; Sent to Nationwide Insurance, Wednesday; received by them Thursday, new phone received Saturday at 0915.
Cost £75 excess but spot-on convenient service given she could not get to anyone local before Saturday.

 

[Howard B]

What evidence did you need to provide to support the claim?

 

[Camdoon]

Phone was dropped - accidental - they were quite happy with that.

 

[The Wino]

Bought the wife an expensive Samsung flip phone for Christmas as she needed a new phone.
Dropped it last Tuesday; Sent to Nationwide Insurance, Wednesday; received by them Thursday, new phone received Saturday at 0915.
Cost £75 excess but spot-on convenient service given she could not get to anyone local before Saturday.

When you say dropped it your not very specific about who dropped it!!!

 

[Camdoon]

When you say dropped it your not very specific about who dropped it!!!

The wife has lived with cracked screens for at least her last 3 phones - within days of acquiring them despite having screen protectors - as she bungs them in her bag with whatever else lives in there. I thought a flip phone would resolve the issue but she managed to drop it and it appeared to have landed on the edge of the joint. Luckily this time her old phone was at hand rather than having to make a quick purchase.

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[Howard B]

Phone was dropped - accidental - they were quite happy with that.

Did you not need to prove you actually had a phone?

 

[Camdoon]

Did you not need to prove you actually had a phone?

If returning it counts then yes but they did not ask for any receipts. It is a fairly new model.

 

[62272]

Sounds like Howards lining up for a claim

 

[Howard B]

Sounds like Howards lining up for a claim

Nope , just interested in what was need to put in a claim. Cant believe the dont want proof of purchase/ contract.

 

[62272]

Nope , just interested in what was need to put in a claim. Cant believe the dont want proof of purchase/ contract.

Laughable isnt it! No wonder there is so much fraud, they‘re asking for it

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[Mickey1]

How many funsters with nationwide flex plus have just dropped their phone?.

 

[chesterfield hooligan]

I paid £100 excess to nationwide when my phone was stolen in Spain. Two months ago.