Nationwide Flex Plus Account Insurance (2 Viewers)

[Lazyboy]

Has anyone renewed this year with what is now Aviva as opposed to UK Insurance.
Last year with UK we paid just over £144 extra for existing medical conditions and trip extension. We paid the premium for 70 years of age to cover us until 28th June. (We paid pro rata for 6 months)
We have just asked about the coming 12 months and have been quoted by Aviva £257 for existing medical conditions (they are the same conditions as last year), plus £141.72 for one trip at 57 days and another later in the year for 59 days (Morocco) at a cost of £156.12. On the "bright" side they do not have a maximum age limit , so no charge/supplement.
So, a total of £557 plus for the same cover as last year!! Admittedly we would have had to pay the full year age extension which I believe is £40.
That is just under a 400% increase, is that not ridiculous? I will try other providers.
I have tried Tesco bank so far but they will only cover for 30 days duration. All the others are closed until Monday.
Anyone have any idea who else to get a quote from?

 

[LesW]

Whatever you do, make sure you lodge a complaint with Nationwide (I have).

 

[Spriddler]

I'm 79 and renewed a fortnight ago with an (unchanged) medical declaration and only a 10% increase in surcharge.

 

[rod_vw]

Watching in anticipation of ours rising.

 

[Lazyboy]

Watching in anticipation of ours rising.

When is your renewal due?
Please let me know the outcome.

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[rod_vw]

When is your renewal due?
Please let me know the outcome.

Ours is due 10th August 2024, I'll try to remember to post the outcome.

Our ages are 75 & 74. one diabetic (Type 2 controlled with medication) other receiving radiotherapy for prostate cancer.

 

[Boldly]

Just been on line with Aviva. After reading several threads on here was dreading it. Pleasantly surprised health conditions upgrade £122 compared to £195 with UK insurance last year. Trip extension £110 compared to £115 last year. So with another trip will be about £350 altogether so only about £40 more than last year.
Wish my van insurance had only gone up that much!

 

[lorger]

We called Aviva the other day as we’re currently planning our retirement trip, we are 56 and 55 with some medical conditions but nothing that is life threatening or would cause a hospital visit. For a 60 day trip, so that’s 29 days on top of the standard 31 we were quoted £71 without covering existing issues. We then tried insure&go but they wouldn’t give us the choice to not cover existing conditions, didn’t get a quote in the end so will try others before deciding

 

[The Coops]

Try The Coop insurance if you are a member

 

[namwaldog]

We have just been on the phone with Aviva re them taking over from UK Insurance as our upgrades are due 24th August 2024.

Pleased that the age 70 upgrade is gone, saving £70

Pleased that the Cruise Cover is now included (was £40 last year)

Also pleased that I read the T&c's where it asks about medical conditions in mentions 'where in the last 12 months before booking a trip'.....

I told the lady from Aviva that I had a hip replacement on 1 March 2023 and was discharged from further treatment 26 May 2023 she said there would be no charge this year under the' previous 12 month rule.' I had paid £37 medical upgrade for this, my only medical declaration, last year

So well pleased this year, especially as I had been able to tell Green Flag that I wouldn't require our standalone car breakdown insurance renewed earlier in the year as well!

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[Colin McCourt]

We have just been on the phone with Aviva re them taking over from UK Insurance as our upgrades are due 24th August 2024.

Pleased that the age 70 upgrade is gone, saving £70

Pleased that the Cruise Cover is now included (was £40 last year)

Also pleased that I read the T&c's where it asks about medical conditions in mentions 'where in the last 12 months before booking a trip'.....

I told the lady from Aviva that I had a hip replacement on 1 March 2023 and was discharged from further treatment 26 May 2023 she said there would be no charge this year under the' previous 12 month rule.' I had paid £37 medical upgrade for this, my only medical declaration, last year

So well pleased this year, especially as I had been able to tell Green Flag that I wouldn't require our standalone car breakdown insurance renewed earlier in the year as well!

My opinion is the opposite of yours I’m afraid. Used to pay once for trip extensions, whereas now you pay for each individual trip. This has been £30 per trip so far. A couple of minor medical conditions that were previously no charge are now £30 per year.

 

[namwaldog]

Used to pay once for trip extensions, whereas now you pay for each individual trip. This has been £30 per trip so far.

I did try to get a ball park figure for +31 day extensions from the lady I spoke to but she was insistant that they were dealt with on an individual basis!
We've stuck to 31 days for any overseas trip in the last 12 months.
But as an example, we paid £310 (Staysure) for 60 days travel insurance early 2023 before switching to Nationwide.

 

[Colin McCourt]

I did try to get a ball park figure for +31 day extensions from the lady I spoke to but she was insistant that they were dealt with on an individual basis!
We've stuck to 31 days for any overseas trip in the last 12 months.
But as an example, we paid £310 (Staysure) for 60 days travel insurance early 2023 before switching to Nationwide.

You can get the quote by going online and putting in your dates. I do this and pay online as well.

 

[Edenside]

I did a test quote 49 days added just over £140
32 days quote was £31.32
Why

 

[JockandRita]

Whatever you do, make sure you lodge a complaint with Nationwide (I have).

Just done the same through the Kings Lynn Branch. A very pleasant young lady listened, read the OP's post as an example, understood where I was coming from, then compiled a feedback statement for me, using my registered email address for a reply.

She said that the branch staff were unaware that the change of provider had resulted in quite a change in pricing, conditions, and a lesser service for a particular group of customers.

Just waiting for a reply now.

Cheers,

Jock.

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[Rapido925M]

Last Sunday my granddaughter was visited by a doctor in Corfu who diagnosed an infected ear, dispensed antibiotics and painkillers for a charge of €180. Her mother had forgotten to take her GHIC
This morning at 10am my daughter submitted a claim and at 10:57 she got a response saying that Aviva would pay €180, converted to £156:33 less the £50 excess, into her bank account within 3 days.
Quite impressive!

Gordon
(£1 = €1:15)