The dealer installed our wifi which is a compact ultra unit from motorhomewifi. The dealer on handover said that if I had any questions to call motorhomewifi as they are 'great to chat to and super helpful'.
I have everything working, although the manual is somewhat lacking, and want to change some of the settings, not least the APN. I can see where to do this but its not clear and there are several places to make changes to passwords etc. and I don't know which to choose for fear of being in the situation of not having changed everything in the correct place and then being locked out.
Turns out that motorhomewifi don't like to chat. Their online chat is never open and you can't call them directly without being shuffled over to their online support form.
Has anyone spoken to motorhomewifi and if so what was your experience of them?
As with many things I would not have gone this route had I known there was very little support.
thank you
I have everything working, although the manual is somewhat lacking, and want to change some of the settings, not least the APN. I can see where to do this but its not clear and there are several places to make changes to passwords etc. and I don't know which to choose for fear of being in the situation of not having changed everything in the correct place and then being locked out.
Turns out that motorhomewifi don't like to chat. Their online chat is never open and you can't call them directly without being shuffled over to their online support form.
Has anyone spoken to motorhomewifi and if so what was your experience of them?
As with many things I would not have gone this route had I known there was very little support.
thank you