Mandatory hab check for Carthagos' next year warranty?

[stevec]

I was quoted £170 for the ingress test. Having had a two year old Burstner which had a 70% damp reading around the hab door (Burstner failed to seal an awning mount) I’m aware of the importance of a check. Another £210 for the hab check is just ridiculous.

 

[dulvil]

I never had water ingress check done on my vans. At these prices if the manufacturer sealed them correctly they would not leak or need to be checked.
I’m sure I could find a leak or possible leak with a damp meter a couple of times a year

 

[Guigsy]

I'm also rolling the dice. The cost of the checks, plus diesel, and that I won't be earning that day, adds up to a lot over 10 years. For something that's not likely to be an issue.
My decision is also swayed by the fact I have a Geist. It's got a good European warranty and appears well built, so I've got reasonable confidence in the structure. But I'm not sure that they'll be a UK dealer that'll honour the warranty in a few years time...

 

[Lenny HB]

Is that a non-UK cost for your water ingress test? Our Hymer had the annual water ingress test at Southdowns this week, it cost £240.

UK price.
The Hymer was only €70 (£60), price fixed for the duration at purchase.

 

[wiljoy]

Customer service isn't in the Carthago vocabulary. Money is there love. I've been there with my C Tourer issues.

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[WESTY66]

people knock autotrail e.t.c. But it looks like Carthage make a worse van.

Interesting pov, but I’ll take my chance with the Carthago every time thanks

 

[Steve and Denise]

Interesting pov, but I’ll take my chance with the Carthago every time thanks

One good thing with Autotrail is how easy it is to get parts also I like the layout of British vans and they also cost half as much as a Carthargo

 

[Lenny HB]

One good thing with Autotrail is how easy it is to get parts also I like the layout of British vans and they also cost half as much as a Carthargo

But you still love your Carthago.

 

[WESTY66]

One good thing with Autotrail is how easy it is to get parts also I like the layout of British vans and they also cost half as much as a Carthargo

So when you trading it in for one then steve

 

[WESTY66]

Lenny HB £169.90 inc vat for the water ingress test at Camper U.K.

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[stevec]

Lenny HB £169.90 inc vat for the water ingress test at Camper U.K.

And £380 for a hab and ingress test which they are saying is mandatory. Still under discussion!

 

[Lenny HB]

Lenny HB £169.90 inc vat for the water ingress test at Camper U.K.

Expensive just for a quick look round.
How come you don't get it done in Germany you are always there?

And £380 for a hab and ingress test which they are saying is mandatory. Still under discussion!

Hab check never been needed for warranty.

 

[WESTY66]

And £380 for a hab and ingress test which they are saying is mandatory. Still under discussion!

Mines 7 yr old with no warranty to worry about but I don’t mind the ingress check, I’m a big believer of nipping anything in the bud before it gets expensive

 

[WESTY66]

Expensive just for a quick look round.
How come you don't get it done in Germany you are always there?

Hab check never been needed for warranty.

Never give it a thought but to be fair I’m only on a two week trip, you know, work n all

 

[Steve and Denise]

So when you trading it in for one then steve

Not just yet Ady but my point being they should be better costing twice as much and the CBE panels are dyer but I have now found a repairer close by that has managed to repair two.

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[stevec]

Expensive just for a quick look round.
How come you don't get it done in Germany you are always there?

Hab check never been needed for warranty.

That’s what I keep telling them!

 

[Steve and Denise]

And £380 for a hab and ingress test which they are saying is mandatory. Still under discussion!

The moisture ingress is a visual check as I said I never get a habitation service now 2018 van and the warranty still stands new d/g window being fitted in March.

 

[Steve and Denise]

That’s what I keep telling them!

What dealer ? He is lying

 

[Lenny HB]

Mines 7 yr old with no warranty to worry about but I don’t mind the ingress check, I’m a big believer of nipping anything in the bud before it gets expensive

It's already expensive, you bought a Carthago.

 

[Pixies]

We had a bit of dampness on our Hymer garage door. Certainly not noticeable to the naked eye, but picked up on annual hab check. That was a relatively quick and cheap repair, but had it not been picked up, could have become a whole door issue. I'm a big fan of Hymer/Carthago construction, but it is very easy for a mastick seal to leak and cause havoc. Worth paying for a check annually in my mind, not necessarily at expensive dealer rates, but a good local hab check is worth doing.

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[CazPaul]

We had a bit of dampness on our Hymer garage door. Certainly not noticeable to the naked eye, but picked up on annual hab check. That was a relatively quick and cheap repair, but had it not been picked up, could have become a whole door issue. I'm a big fan of Hymer/Carthago construction, but it is very easy for a mastick seal to leak and cause havoc. Worth paying for a check annually in my mind, not necessarily at expensive dealer rates, but a good local hab check is worth doing.

Surely it shouldn’t cause havoc, that’s the whole concept of the construction?

 

[Madventurer]

I have a 2017 Carthago E- Line, I was never told about the 3 month free damp check. I had it carried out at the first service, with hab check. Since then just te 2 yearly fiat service. The rest I do myself and many problems have occurred. Carthago customer service is terrible, I am currently in Spain with electrical problems.
I have contacted Carthago for a wiring diagram, no response. The only time they responded to me, was for an incorrect weight plate. I had to tell them I was stopped by the police, to get any response then.

 

[treblid]

[Moved]

 

[Steve and Denise]

I have a 2017 Carthago E- Line, I was never told about the 3 month free damp check. I had it carried out at the first service, with hab check. Since then just te 2 yearly fiat service. The rest I do myself and many problems have occurred. Carthago customer service is terrible, I am currently in Spain with electrical problems.
I have contacted Carthago for a wiring diagram, no response. The only time they responded to me, was for an incorrect weight plate. I had to tell them I was stopped by the police, to get any response then.

I have posted a wiring diagram on the Carthago owners site under technical it’s for an S plus but mostly the same as eline.

 

[Rob Turner]

On both of my Carthago‘s I have had the hab done for the first two years and then just the damp will be done for the remaining 8 years.
I look at it, if they find anything in the hab checks it’ll be sorted under warranty and if the factory see that it has had the habs done and if anything fails at say 3 yrs it may help the claim. £100k + on a van, I can’t see the problem with spending an extra few quid.
It‘s a bit like the mpg debates.

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[Steve and Denise]

Once over 2 years your Hab warranty has gone

 

[AshFencing]

If anything, it’s a derisory warranty in the first place.
I wonder if our UK merchantable quality aspect of law would put pay to Carthago taking the P?

 

[JonP]

Well we have had two Carthago vans and their customer service is Shite even worse than Hymer,
So when your in a position to coment on it I will listen to your view, until then, you have little to no experience on the brand,
If you ever get one

Had 2 x Hymer, 2 x Carthago and have another Carthago on order. Customer service generally on motorhomes regardless of brand leaves a lot to be desired.

 

[highwood122]

Not always possible depends on the nature of theak not easy if a sidewall needs replacing.

thats a make of van that would go bankrupt quite quickly

 

[Sunlovers]

Chris at Reliance told us that to replace the front nearside passenger window on our Carthago A-Class C-Tourer, should it ever leak, the cost was in the region of £4 - £4.5k. This being due to the construction method used and the need to destroy fittings to replace the window. Suffice to say, I'll pay Reliance the £120 a year to spray it with a hose pipe.

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