KS ENERGY BATTERY UPDATE & WARRANTY

[rupert]

one of the reasons I got my battery was cause I want to know the SOC and a victron shunt would add another £150. So ES energy fitted the bill nicely. if no SOC facility was available I prolly wouldn't have got it in the first place

 

[Ian_H]

Interesting, just been on Fogstar's site and no mention of BMS or Bluetooth not being a part of the warranty. I suppose until it's tested we won't know.

WARRANTY

• Fogstar offers a 10 year warranty on all Fogstar Drift Leisure batteries.
• Warranties only apply to the original owner and are non-transferrable.
• Fogstar will verify your purchase prior to processing any warranty claims or returns.
• If it is determined that the product is faulty, we will ship a new product to you immediately, you will only be asked to cover the cost of the shipping.
• Our warranty does not cover items that have been damaged due to gross negligence, normal wear and tear, damage due to accident or collision, abuse or incorrect installation.

I'm considering the fogstar under seat battery, and after following this thread emailed them to ask. Here's the reply:
" Dave (Fogstar Ltd)

31 Jul 2023, 13:55 BST

Hi Ian,

We do cover the failure of the bluetooth components, so no need to worry about that. In terms of the warranty wording, this is what we have:

• Fogstar offers a 10 year warranty on all Fogstar Drift Leisure batteries.
• Warranties only apply to the original owner and are non-transferrable.
• Fogstar will verify your purchase prior to processing any warranty claims or returns.
• If it is determined that the product is faulty, we will ship a new product to you immediately, you will only be asked to cover the cost of the shipping.
• Our warranty does not cover items that have been damaged due to gross negligence, normal wear and tear, damage due to accident or collision, abuse or incorrect installation.

Kind regards,
Dave "