Having had an Implantable Loop Recorder fitted 2 weeks ago, I need a down load device (I don't do apps & smart phones) which I request from the supplier in the Netherlands. Am told 5 to 15 days to deliver via courier. Not a problem.
Last Friday whilst we were away for a long weekend, UPS tried to deliver - no one home - so it went back on the (luton) van and a card left, stating delivery will be attempted next business day and i now have a tracking no.
Monday UPS web site shows van left the depot at 09.02 and a delivery time of 2.15 - 6.15.
No attempt to deliver and web page says parcel delayed by one day at 7.00pm.
Same on Tuesday and Wednesday.
As the receiver I cannot speak to a human at UPS only and automated system that has no options to find out what's happening.
Supplier was phoned yesterday, but they did not want to do anything till the parcel had not been delivered 3 times.
Supplier was phoned this morning and told, if it's not delivered by close of business Friday, it will be the end of September before I will be around when I can waste 1/2 a day waiting for UPS to not deliver their download unit.
I've turned down paying work on Tuesday and let down my local community walking group (I'm one of the walk leaders) all because UPS cannot schedule parcel deliveries.
Rant over.
Last Friday whilst we were away for a long weekend, UPS tried to deliver - no one home - so it went back on the (luton) van and a card left, stating delivery will be attempted next business day and i now have a tracking no.
Monday UPS web site shows van left the depot at 09.02 and a delivery time of 2.15 - 6.15.
No attempt to deliver and web page says parcel delayed by one day at 7.00pm.
Same on Tuesday and Wednesday.
As the receiver I cannot speak to a human at UPS only and automated system that has no options to find out what's happening.
Supplier was phoned yesterday, but they did not want to do anything till the parcel had not been delivered 3 times.
Supplier was phoned this morning and told, if it's not delivered by close of business Friday, it will be the end of September before I will be around when I can waste 1/2 a day waiting for UPS to not deliver their download unit.
I've turned down paying work on Tuesday and let down my local community walking group (I'm one of the walk leaders) all because UPS cannot schedule parcel deliveries.
Rant over.