- Feb 18, 2009
- 595
- 271
- Funster No
- 5,677
- MH
- Malibu T410
- Exp
- Since August 2008
Have you seen worse fitting than this of a solar panel?- Our understanding is the warranty company paid over £1,700 to Leisure Tech NE including 15 hours of labour. This was to remove the bolts from existing feet, cut cable at the end of exisiting conduit and joint to new panel leaving 2 joints on the roof. Thats it. Of course they estimated for a lot more work that wasn't undertaken. We have been discussing this with the warranty company for several weeks and finally they sought some redress from the company. But - we are now told that the workshop side of Leisure Tech NE Ltd has closed down and owner seems to be going back to mobile work. There is a lot more to this saga than this but I think the photos pretty much tell the tale.
Lessons learnt - even if you are going through a warranty then pay attention to the detail - Perhaps this would never have happened had it not been paid for by a warranty company, and paid before work was even completed.
Although we were sceptical of these insurance type warranties from dealers - actually it could have worked really well and the warranty company, TMO paid out.
Don't rely totally on recomendations and previous work. Get a written estimate or quote saying exactly what they are going to do. Applying trust with people leaves you feeling like a muppet when it goes wrong. Seems so simple afterwards.
We move on now and will sort out the mess ourselves.