Is it normal to not be allowed to see the V5C when you buy a motorhome?

forestfern

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I asked if I could see it to check the VIN number (as always recommended) and was refused, due to GDPR but she read the number out from it to me and it matched what I had photographed from the van.

Is this enough?
 
In a word NO!

There is information that is present on the V5 other than the name and address of the previous/present owner.

What about Previous owners/keepers? What about Revenue Weight? to name just two indications
that in the past I have found to be incorrect..
 
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I asked if I could see it to check the VIN number (as always recommended) and was refused, due to GDPR but she read the number out from it to me and it matched what I had photographed from the van.

Is this enough?
Rubbish, GDPR not relevant as can always cover the owner details.
Is this a private or commercial sale ?
 
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Commercial sale
They can hide the personal details a bit like V5’s now don’t tell you the details of the previous owner.
But still let you see the rest of the document as you can use the reference number to check authenticity..
If they refused to show me I would swallow away.
Having said that if it’s a dealer then they have a legal obligation to ensure it is a genuine vehicle being sold.

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I bought my “new” pre registered Boxer from a dealer but it was 12 months before they sent me the V5 document although I kept asking for it. Apparently they could only sell the vehicle after renting it out for a full year. It’s been a good van though so it turned out okay.
 
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So what about any history that it has like services that’s been done they’ll all have the previous owners info on…

The van I’ve just bought has loads of history and I have names addresses and phone numbers of several people that previously owned it…

The seller is a prat….😎
 
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V5 proves who owns/previously owned, the van. Absolutely not a GDPR issue as the information is in the public domain and is vital to the provenance of the vehicle. The seller is hiding something, ill informed or an idiot, perhaps all 3!
 
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I bought my “new” pre registered Boxer from a dealer but it was 12 months before they sent me the V5 document although I kept asking for it. Apparently they could only sell the vehicle after renting it out for a full year. It’s been a good van though so it turned out okay.
If it was "on hire" you wouldn't be able to insure it as it wasn't in your name.
The dealer was talking bollocks.
For reasons known only to them they retained the V5 in your name.

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I asked if I could see it to check the VIN number (as always recommended) and was refused, due to GDPR but she read the number out from it to me and it matched what I had photographed from the van.

Is this enough?
Really speaking no it’s not, I bought a Hymer655 from TW and couldn’t see the V5, turned out not to have been a one owner But TWO owners,
Another Adria I bought from a Motorhome dealership in the Weston-Super-Mare area allowed me to see a photo copy The he took but he cover the name and address of the previous owner, now I wasn’t interested in the financial side of the deal with the previous owner but It would have been helpful to know why he changed or “got rid of it” such as existing faults etc, I feel if a dealer is not prepared to show you the V5 including the name & address they may be hiding something, we all know they are making at 10grand on the part ex price and we accept that, this has bee my experience with three Motorhomes......
Just my experiences...
 
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I bought my “new” pre registered Boxer from a dealer but it was 12 months before they sent me the V5 document although I kept asking for it. Apparently they could only sell the vehicle after renting it out for a full year. It’s been a good van though so it turned out okay.
Sounds like they were doing something dodgy with the tax man.
 
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I bought my “new” pre registered Boxer from a dealer but it was 12 months before they sent me the V5 document although I kept asking for it. Apparently they could only sell the vehicle after renting it out for a full year. It’s been a good van though so it turned out okay.
I had the same issue when I bought my new VW Amarok. In order to give me the best price the dealer needed to register the vehicle for a year as a demonstrator for him to get the VW kickback. Vehicle was insured in my name from new but had the dealer registered as the first owner. For me no problem, as I have no intention of ever parting with it.
 
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I asked if I could see it to check the VIN number (as always recommended) and was refused, due to GDPR but she read the number out from it to me and it matched what I had photographed from the van.

Is this enough?
The V5c would tell you if it’s a cat N or cat S write off…. That might substantially alter what you’re prepared to pay, if you were to even consider buying it!
 
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yes s or n one being structural the other being uneconomical to repair
 
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I asked if I could see it to check the VIN number (as always recommended) and was refused, due to GDPR but she read the number out from it to me and it matched what I had photographed from the van.

Is this enough?
I definitely would not buy that motor home.
Theirs a market full to choose from.
🐕🚜🚜🚜🐕🇬🇧
 
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When we bought our previous vehicle the dealer phoned the previous owner to ask if it was okay to pass on his details. Permission granted and we were given a b&w photocopy of the V5C and all the service invoices.
 
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Hi.
" Van with windows ? " Just a thought.
Tea Bag

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The seller might have taken out a "logbook loan" secured against the MH which results in the lender having the physical V5.

Another good reason to ask to see the actual V5 not a photocopy.
 
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I bought a used car from a dealer who handed over only 1 remote key. After the dealer gave me the address of the previous owner, I wrote to her, and she sent me the other remote key.
 
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I once bought a car from a VW dealership which was a year old “ex-demonstrator”. After trading in my car and paying up the final balance I got the V5 which showed previous owner wasn’t VW but Avis! Felt I was conned although the car actually proved ok.

When I bought our new van last year it was shipped down from Ipswich as pre-registered, so I couldn’t see the V5 until I turned up for handover. Again traded in old van and paid balance etc. when I asked for the V5 almighty panic set in as they couldn’t find it, and also discovered the van had not actually been registered either. This meant I couldn’t drive it away, so we had to be taxi’d back home while they sorted it out. All came good in the end, and the dealer paid for 6 months road tax as compensation for inconvenience. V5 shows me as first owner!

Caveat emptor.
 
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I bought my “new” pre registered Boxer from a dealer but it was 12 months before they sent me the V5 document although I kept asking for it. Apparently they coul
only sell the vehicle after renting it out for a full year. It’s been a good van though so it turned out okay.
That sounds like it could have been on finance during that period. Isnt the dealer meant to submit the V5 to DVLA

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V5 proves who owns/previously owned, the van. Absolutely not a GDPR issue as the information is in the public domain and is vital to the provenance of the vehicle. The seller is hiding something, ill informed or an idiot, perhaps all 3!

Name and address of pervious owner is not Public domain.

I agree the seller is talking ****. However, there could be a case for a 3rd party not handing out someones name and address. Really you wouldn't get to know it until you bought the vehicle normally. And actually as you are not buying it from the previous owner it has nothing to do with them.

All other info is available online if you know the reg.


 
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Sounds like they were doing something dodgy with the tax man.
That sounds like it could have been on finance during that period. Isnt the dealer meant to submit the V5 to DVLA
Not on finance, the dealer had around 6 vans with 200 mile on the clock all registered in the company name, they were bought cheap from Peugeot with the condition that they could not sell them for 12 months only hire them out. I got a good deal on the Silver one so in the end no problem but was relieved when the document arrived.
 
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As its commercial, are you paying the vat on top?
 
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