Fiat Ducato 2022 - service due - where?

[Aksp]

Hi. My Fiat Ducato 2022 is due it’s first 2 year service end of October. Just discovered that the Fiat Professsional garage in Gloucester has shut down. My motorhome dealer has said Telford. I’m located near Worcester, any recommendations where to go?
Needs to be Fiat Professional for the 5 year warranty.
Thanks

 

[Tigger-Tim]

Can't help on a Fiat professional garage, I'm afraid - mine's a Citroen.

But RPM in Malvern were great for MOT - they have a class 7 MOT bay. And said they were happy to service my van for me.

 

[royandsharont]

It does not need to be a Fiat garage, so long as it is VAT registered & follows the Fiat service with Fiat parts it is covered, or that is my understanding

 

[Figaro]

Does it have to be a Fiat main dealer ?
I thought any vat registered garage could carry out service work and maintain warranty

 

[Lenny HB]

It does not need to be a Fiat garage, so long as it is VAT registered & follows the Fiat service with Fiat parts it is covered, or that is my understanding

True but if you have a warranty claim it makes life so much easier if it's been serviced by Fiat.

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[TerryReis]

These guys:
Edwards
Wasn't happy with dealer I bought off. Found these guys and have been very happy. Just south of Worcester.

 

[Pausim]

With a 5 year warranty I would definitely use a Fiat Professional. There is a web page for finding F P service garages. Select Service and tick Camper then enter location.

Fiat Retailers | Commercial Van Dealers | Fiat Professional

Find your nearest Fiat Professional retailer for approved new & used commercial vehicles. Click here for more details.

www.fiatprofessional.com

It should look like this.

 

[Tigger-Tim]

These guys:
Edwards
Wasn't happy with dealer I bought off. Found these guys and have been very happy. Just south of Worcester.

Edwards used to be the local Volvo dealer. They're still dealers for Mazda and Kia.

Family owned. I always had good service from them on my Sorento.

 

[enark]

I would recommend TMD in Redditch.

 

[Boaty]

It does not need to be a Fiat garage, so long as it is VAT registered & follows the Fiat service with Fiat parts it is covered, or that is my understanding

Sorry you are out of date. In general terms correct, BUT software required to carry out Fiat service requirements.

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[Hedgewitch]

Sorry you are out of date. In general terms correct, BUT software required to carry out Fiat service requirements.

I have the same problem with a VW Transporter.

VW will not allow car franchisees to service commercial vehicles. It is an absolute pain in the *****

 

[Boaty]

Non Fiat Professional garages will not be properly trained, have access to service information or have the ability/capability to fully complete Fiat tasks.
I would only suggest that any owner get direct confirmation from the garage that it is able to fulfill Fiat specifics. Important is access to codes, deleting codes and resetting oil and service schedules.
I have a very good local garage, used for years.
It told me directly that it could not service my 2022 Ducato.

 

[Bramidan]

I agree with the posters advising you use Fiat Professional, you have the extended warranty why put it at risk?

 

[Two of usI]

I know its a long way, but, honestly, I would take a day trip down to Portsmouth and visit Adam Morey..... chat to Simon... he seems to be the country's guru on Fiats and his knowledge on G/ boxes is amazing..... I would;ld ask him to check the G/ box while he is doing the service....... plenty of nice places to stay while you have the work done.

 

[dash300]

A long trek I know but you could make a mini break of it and book a service at Chelston Motorhomes Wellington Somerset. Fiat Professional with extensive workshops and all they deal with is Motorhomes. Cadside C&MC site is only a mile max walk or cycle from it and you could spend the day in Wellington the same distance further on.
I would also add to others suggestions that if you have the 5 year Fiat Warranty go Fiat Professional; eliminates wiggle room should you need to claim.