Email from Popit regarding roaming (54 Viewers)

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lorger

LIFE MEMBER
Jul 11, 2008
9,996
92,877
Dumfries
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2007
Just received this from popit, looks like they’re changing too

We are writing to inform you of a significant update regarding our EU roaming services. Our connectivity partner, Transatel/NTT, has made changes to the roaming data allowances, which will take effect on 1st October 2024.
The updated roaming allowances are as follows:
1GB plan: 512MB for EU roaming
3GB plan: 768MB for EU roaming
10GB plan: 2.5GB for EU roaming
20GB plan: 7.5GB for EU roaming
100GB plan: 25GB for EU roaming
We were only informed of these changes at 9 AM on 23rd September 2024, and we want to emphasize that these adjustments are outside of our control. We understand that this may cause inconvenience, and we deeply regret any disruption this may cause to your services.
If you have any questions or concerns regarding how this will impact your usage, please do not hesitate to get in touch with us within the next 5 working days. Our team is here to assist you and provide any further information you may need.
 
Feb 18, 2017
4,876
9,489
Greenwich, London, UK
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47,382
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Hymer MLT 570
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1986
Predictable it was going to happen.

Many moons ago I used to deal directly with the major telecoms companies world wide sorting out traffic deals.
(We used to deal with messages numbered in millions per day, so the TelCo's wanted our traffic.)

I'd be very interested to read the Poppit/Transatel wording on the traffic agreement, as normally any change in rates has at least a 90 day warning, with the understanding of 180 days advance warning so that we could get the paperwork changed, websites updated, resellers informed etc.

My guess is Poppit are piggybacking off someone elses agreement, very much as a minor third party sub-vendor.
 
Last edited:
Jun 17, 2015
273
477
Portsmouth
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36,836
MH
Pilote G740
Exp
July 2015 plus 20 years of camping
I got the same email - still don't know what the allowance is for the 30gb package! Is it too much to ask to find a reliable service that means I can occasionally get 30gb of data in a month while in France. Its a PITA
 
Jan 19, 2014
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since 2014
O² are Spanish owned so they could offer roaming at no extra charge for themselves, wonder if they'll start tightening up, if so it's down to lack of competition 🤔
 
Sep 30, 2021
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2yrs in & over 20% of nights 'out'

funflair

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Dec 11, 2013
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I got the same email - still don't know what the allowance is for the 30gb package! Is it too much to ask to find a reliable service that means I can occasionally get 30gb of data in a month while in France. Its a PITA
I have a feeling that 20gb in their email will be a typo and it really is 30gb with 7.25gb roaming, in their options they don't list 20gb.
 
Jan 10, 2020
41
10
Droitwich, UK
Funster No
67,909
MH
Pilote P720
Exp
Since 2015
Wor lass and myself both have the 30Gb package with Popit. We are at the moment away in Spain until the beginning of December, if we were at home I would kick them into touch instantly, but being away it’s not so easy, so we are just going to have to run with it until we get back home. Bloody annoying not getting any notice.
 
Jun 20, 2011
117
520
Kent
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16,988
MH
Coachbuilt
Exp
Since 2015
I was happy to go with Popit even though I was paying £25 per month for my Mifi but if I don’t get my full allowance then I will change to ID and pay £12 per month for the same gb’s and then look into esims when in Europe for longer amounts of time.
 
Oct 26, 2014
1,970
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Dumfries and Galloway
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.
Exp
2014
Yep we're in Germany on the Mosel using Popit and just read the email really disappointing.
They'll be getting the boot ASAP
IMG_0207.png
 
Jun 17, 2015
273
477
Portsmouth
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MH
Pilote G740
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July 2015 plus 20 years of camping
I was happy to go with Popit even though I was paying £25 per month for my Mifi but if I don’t get my full allowance then I will change to ID and pay £12 per month for the same gb’s and then look into esims when in Europe for longer amounts of time.

I have a feeling that 20gb in their email will be a typo and it really is 30gb with 7.25gb roaming, in their options they don't list 20gb.
I checked the website. 30GB is indeed 7.25GB. I'll stick with the for now as the 5G speeds while roaming in the UK have been superb. May look at an additional eSim next time we travel though.

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Jan 30, 2020
3,648
17,072
Mid Bedfordshire
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68,408
MH
RS Endeavour
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Just a tad..
Just what I don't friggin need on top of the debacle with Starlink… What a shite show Brexit has turned out to be for travelling and using basic services. 🤬
 
Jun 14, 2014
1,641
3,561
Coventry
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IH N680CFL
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Since2014
Just what I don't friggin need on top of the debacle with Starlink… What a shite show Brexit has turned out to be for travelling and using basic services. 🤬
Sorry but as you well know this has nothing to do with Brexit.
 
Apr 6, 2017
126
97
Coventry
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A Class
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since 2013
I was happy to go with Popit even though I was paying £25 per month for my Mifi but if I don’t get my full allowance then I will change to ID and pay £12 per month for the same gb’s and then look into esims when in Europe for longer amounts of time.
I have the same email today from Popit. Was looking at ID, they do a plan at £12 per month for 120GB, (£6 for the first 3 months) 30GB roaming limit on a 12 month contract. Can I ask a stupid question. We use motorhome Wifi, will the sim for the ID one fit?. Sorry am not techy savvy. Most of the companies talk about the sim fitting your phone.

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Jim

Ringleader
Jul 19, 2007
37,314
137,461
Sutton on Sea, UK
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1
MH
Adria Panel Van.
Exp
Since 1988
I've no idea why people get so worked up about this. I need data all them time, and yes It's a pain in the bum, but...E-sims get me there, then value for money local SIMs are perfect for when Starlink isn't up. (y). No different for any third country, American, Australian etc
 
Jun 20, 2011
117
520
Kent
Funster No
16,988
MH
Coachbuilt
Exp
Since 2015
My Popit was a ‘normal’ SIM and used it in the Mifi, no issues. I used ID in my phone and it was been great so I will be getting another SIM for the Mifi and when my husband’s contract finishes with Vodafone, he is swapping as well. My Mifi is T P link.
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
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On the coast in West Sussex
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Since 2008 & many years tugging
I have the same email today from Popit. Was looking at ID, they do a plan at £12 per month for 120GB, (£6 for the first 3 months) 30GB roaming limit on a 12 month contract. Can I ask a stupid question. We use motorhome Wifi, will the sim for the ID one fit?. Sorry am not techy savvy. Most of the companies talk about the sim fitting your phone.
Yes it will fit you may need the adaptor but I found my ID sim in a router returns really slow speeds.
 
Aug 18, 2011
12,318
18,404
derbys
Funster No
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MH
AUTOSLEEPER SYMBOL
Exp
since 2007.Tugger before since 1970
Just received this from popit, looks like they’re changing too

We are writing to inform you of a significant update regarding our EU roaming services. Our connectivity partner, Transatel/NTT, has made changes to the roaming data allowances, which will take effect on 1st October 2024.
The updated roaming allowances are as follows:
1GB plan: 512MB for EU roaming
3GB plan: 768MB for EU roaming
10GB plan: 2.5GB for EU roaming
20GB plan: 7.5GB for EU roaming
100GB plan: 25GB for EU roaming
We were only informed of these changes at 9 AM on 23rd September 2024, and we want to emphasize that these adjustments are outside of our control. We understand that this may cause inconvenience, and we deeply regret any disruption this may cause to your services.
If you have any questions or concerns regarding how this will impact your usage, please do not hesitate to get in touch with us within the next 5 working days. Our team is here to assist you and provide any further information you may need.
I am with Pop It but have heard nothing from them BUSBY.

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